Este Medical Group Ltd Reviews 

10,156
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff for providing professional, attentive care during every single visit and consultation. People also emphasize the exceptional results across various procedures and the supportive environment, making recovery and treatments feel entirely comfortable and safe. However, some people mentioned experiencing rushed sessions and unsatisfactory treatment results that completely failed to meet their initial expectations. A few reviewers also noted frustrating issues with consultations, feeling that proper physical examinations were lacking and that communication needed significant improvement. Some customers also felt ignored when asking for assistance regarding unresolved issues.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

Service

Consumers find service to be positive, highlighting professional consultations and attentive staff who ensure... See more

User experience

Users describe positive interactions with user experience, highlighting exceptionally welcoming staff,... See more

Product

Reviewers mention positive feedback about product quality, noting that hair loss treatments and skin... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that consumers always feel supported and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been coming to Este Medical London since March and I’m already so happy with my results! I’m only halfway through my treatment plan and I can already see a noticeable difference, which is ama... See more

Company replied

Rated 5 out of 5 stars

It took me a while to decide whether I wanted to get a hair transplant or not. But after visiting Este Medical Group in Dubai, all became much more clearer. It was one of the best decision ever ma... See more

Company replied

Rated 5 out of 5 stars

I have been a client at Este Medical since March 2026, and have found the service and staff to be excellent! I’ve always been greeted with a smile and warmth; and treated with the upmost respect. I ha... See more

Company replied

Rated 5 out of 5 stars

One of the best decisions to get my treatments done from Este! Really really happy with the results and specially the technicians have been super nice and helpful. Loved my experience with Shirin. She... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Cosmetics Industry
  3. Laser Hair Removal Service
  4. Plastic Surgery Clinic
  5. Skin Care Clinic

Written by the company

Este Medical Group has established itself as a global leader in the field of cosmetic and healthcare services over the past 25 years. Known for pushing the boundaries in their industry, they provide a wide range of treatments administered by skilled healthcare professionals in a safe, clinical setting. The company's success is driven by its Founder, Sam Cinkir, whose leadership has helped position Este Medical Group as a premier provider of healthcare and cosmetic treatments in the UK and internationally. Their commitment to safety, expertise, and cutting-edge treatments has earned them widespread recognition and trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(10,156)

566 reviews in the last 12 months

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Rated 5 out of 5 stars

I am delighted to have a post surgery…

I am delighted to have a post surgery treatment at your London clinic. I was taken good care by the staff particularly shirin who removed the scabs and gave me first laser therapy. Fully satisfied with the past care treatment.

5 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Siddiqui!

Thank you so much for your kind review! We're delighted to hear you had such a positive post-surgery experience at our London clinic. Your kind words about Shirin will mean a great deal to her, and we're so pleased you felt well looked after. We truly appreciate your support and wish you continued success with your recovery.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great service

Great service. Used for laser and facial treatments. Would highly reccomend.

5 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Zohaib!

Thank you so much for your kind review! We're delighted to hear you've had a great experience with your laser and facial treatments. Your recommendation means a great deal to us, and we look forward to welcoming you back soon.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Amazing experience great service I met…

Amazing experience great service I met with money today we had a great chat he was very helpful all round great service highly recommended

4 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Josh!

Thank you so much for your kind review! We're delighted to hear you had such a great experience and that Money was so helpful during your visit. We'll be sure to pass on your lovely feedback. We truly appreciate your recommendation and look forward to welcoming you back soon.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great experience all the staff are…

Great experience all the staff are lovely and my hair is looking great. Money and Dr Nikki are wonderful and so helpful with everything.

4 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Sandra!

Thank you so much for your lovely review! We're delighted to hear you're happy with your experience and your hair results. Your kind words about Money and Dr Nikki mean a lot, and we'll be sure to share your feedback with them. We really appreciate your support and look forward to seeing you again.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I’ve been coming to Este for 2 years…

I’ve been coming to Este for 2 years now and I can’t pick a better place to help with my acne and skin.

10/10 recommend.

4 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Nikita!

Thank you so much for your continued trust and support over the past two years! We're delighted to hear we've been able to help with your skin and acne journey. Your recommendation means so much to us, and we look forward to seeing you again soon.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Incredible service

Great staff, super friendly, amazing service, nice facility and the results are incredible. Highly recommend ❤️

4 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Sohaib!

Thank you so much for your kind review! We're thrilled to hear you had a great experience with our team and are so happy with your results. Your recommendation means the world to us. We look forward to welcoming you back soon!

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

An excellent organisation

An excellent organisation. Great range of wellbeing services on offer. Ash was a really attentive clinician, the initial consultation with Sonia was very informative and Money on reception was a really great guy. The place is physically beautiful and has a really ethereal feel and very relaxed atmosphere!

4 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Affy!

Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience with Ash, Sonia, Money, and the rest of the team. It's great to know you enjoyed both our services and the atmosphere of the clinic. We truly appreciate your kind words and look forward to welcoming you back.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Always a lovely, friendly service

It’s always a lovely, friendly service. Organised, super clean and relaxed.

30 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Sahima!

Thank you for your lovely review! We're so pleased to hear you consistently enjoy our friendly service and relaxed, welcoming environment. We truly appreciate your support and look forward to seeing you again soon.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Very professional

Very professional, good customer skills, gentle with my hair,

29 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Uzi!

Thank you for your kind review! We're delighted to hear you had a positive experience and that our team made you feel well looked after. We appreciate your support and look forward to welcoming you back soon.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Awesome journey

It has been a beautiful experience with Este Medical . I would look forward every weekend for my treatment sessions and will surely miss as today being my last day of treatment . The staffs are awesome and my 6 months treatment went by super fast. Alina has been wonderful giving me the right tips and advice on hair care.
Shirin Forough is a beautiful person, always smiling , kind, gentle and make sure I feel at ease during the session and I cannot thank her enough. I would highly recommend her.
I look forward to having another treatment / top up session soon.

29 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Sanjeeta!

Thank you so much for your heartfelt review! We're delighted to hear you've had such a positive experience throughout your treatment journey. Your kind words about Alina and Shirin will mean so much to them, and we're thrilled they made your visits so enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for your future treatments.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great clinic

I have had my hair treatment here for 18 months. The staff are helpful and friendly. The service received has been excellent and the treatment successful. I would recommend the clinic to anyone requiring a high quality treatment and experience.

29 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Natalie!

Thank you so much for your kind words and continued support over the past 18 months. We're delighted to hear you're happy with your results and have had such a positive experience with our team. Your recommendation means a great deal to us, and we truly appreciate it.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

The staff are very welcoming and they…

The staff are very welcoming and they offer you exceptional service. Always asking and bothered about hair health. Miki is great and she is making sure that hair is improving and giving helpful tips and recommendations to have the most healthiest hair. Este overall is best as they care about your scalp health.

27 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Pavdeep!

Thank you so much for your lovely review! We're delighted to hear you've had such a positive experience with our team and that you feel well cared for throughout your hair journey. Your kind words about Miki and her support will mean a lot to her. We're really pleased you're happy with your progress and scalp health, and we truly appreciate your recommendation.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

This place is great

This place is great. Staff are helpful and kind. And the program for my hair thinning was amazing. My hair went stronger and healthier thanks to Este

27 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Gavin!

Thank you so much for your kind review! We're delighted to hear you're happy with your experience and the results of your hair treatment. It's wonderful to know your hair is feeling stronger and healthier. We truly appreciate your support and look forward to seeing you again.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Always to the highest standard

Always to the highest standard. Wonderful staff and the service has been fantastic.

27 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you so much for your kind review! We're delighted to hear you've consistently received a high standard of care and had such a positive experience with our team. Your support means a lot to us, and we look forward to welcoming you back again soon.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Carolina is amazing and I’m seeing…

Carolina is amazing and I’m seeing amazing results after just a few sessions

26 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Jaspreet!

Thank you so much for your lovely review! We're delighted to hear you're already seeing such great results after just a few sessions. Your kind words about Carolina mean a lot, and we'll be sure to pass them on. We really appreciate your support and look forward to seeing your continued progress.

Kind regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

great hair transplant and post care

great hair transplant and post care. thanks to all involved including shirin and forough

21 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Janar!

Thank you for your fantastic review! We're delighted to hear that you're happy with your hair transplant and the post-care support you received.

We'll be sure to pass your kind words on to Shirin, Forough, and the rest of the team. Providing excellent care throughout your treatment journey is our priority, and it's wonderful to know that your experience reflected this.

Thank you for choosing Este Medical Group. We wish you continued success with your results and look forward to supporting you in the future.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

This place is very fancy and nice

This place is very fancy and nice

20 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Bisma!

Thank you for your kind review! We're delighted to hear that you found our clinic to be a welcoming, comfortable, and high-quality environment.

We take great pride in creating an exceptional experience for all our patients, and it's wonderful to know that this made a positive impression on you.

Thank you for choosing Este Medical Group. We look forward to welcoming you again in the future.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Been going to Este for number of years…

Been going to Este for number of years for different treatments and the service is excellent. I would recommend Este for anyone looking to get any treatments.

20 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Alisa!

Thank you for your wonderful review and for being a valued patient of Este Medical Group over the years.

We're delighted to hear that you've had excellent experiences across your treatments and that our team has consistently provided a high level of service. Your continued trust in us means a great deal, and we're especially grateful for your recommendation.

Thank you for choosing Este Medical Group. We look forward to continuing to support you on your journey for many years to come.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Post surgery follow up

After surgery in Birmingham, follow ups in London in terms of hair wash, laser treatment, getting rid of the scabs and basically, going back to a normal life was great. Particularly appreciated the kindness of staff and notably Shirin in all of those very useful follow-up sessions.

19 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Erwan!

Thank you for your wonderful review! We're delighted to hear that your follow-up care in London helped make your recovery and return to normal life such a positive experience. It's especially lovely to know that Shirin's kindness and support during your hair wash, laser, and aftercare sessions made a difference. We truly appreciate your feedback and thank you for trusting us with your hair restoration journey.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I have had laser with Carolina for a…

I have had laser with Carolina for a few years. Every time, Carolina has been absolutely great. Very welcoming, friendly and makes the sessions fun. On top of that, there has been great results from the laser!

19 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Manika!

Thank you for your wonderful review! We're delighted to hear that you've had such a positive experience with Carolina over the years. It's fantastic to know that her friendly, welcoming approach has made your sessions enjoyable, and we're especially pleased that you're happy with your laser results. We truly appreciate your continued trust and support.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

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