Estateguru Reviews 

1,542
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, most reviewers were let down by their experience overall. Customers frequently struggled to retrieve their money, with investments often stuck in default or recovery for years. Many were also surprised by unexpected inactivity and withdrawal fees, some introduced after funds were committed. Reviewers expressed frustration with slow recovery progress and repetitive updates. Additionally, some people experienced significant investment losses on low loan-to-value projects, raising risk management concerns. There are also reports of deposits not appearing or issues with money after reimbursement. Several reviewers describe the business practices as unsatisfactory or concerning.

What people talk about most

Price

Customers had negative experiences with pricing, citing unfavorable fee structures and significant capital... See more

Payment

Customers consistently note negative experiences with payment, frequently reporting issues with inactivity... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process, frequently reporting extreme... See more

Service

Clients share negative opinions on service, with many reviewers expressing significant dissatisfaction and... See more

Website

Consumers find the website to be a source of significant dissatisfaction, with many reviewers describing it... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I have been trying to get my money back for some time now, but it is simply impossible. You are required to verify your bank account for withdrawals, but my verification keeps getting rejected over an... See more

Rated 1 out of 5 stars

Investing into various crowdlending platforms. This one's the most terrible experience. Loans stuck for years, money don't come back. They charge small investors for assets under management fee. If yo... See more

Company replied

Rated 2 out of 5 stars

I will let the numbers speak instead of emotions. Invested: €13,000 Withdrawn after ~3 years: €11,300 Still in default for 3 years: €1,700 After three years my result is –13%, assuming the defaul... See more

Company replied

Rated 1 out of 5 stars

Stay away from this total SCAM!!! Invested over a long time, since 2020. Everything started reporting default and none have been reported as recovered ever since! And no serious communication from an... See more

Company replied


Company details

  1. Investment Service
  2. Non-Bank Financial Service

Written by the company

Estateguru is Europe’s leading real estate investment platform, offering property-backed loans to small and medium-sized businesses, while providing attractive returns for thousands of investors who fund these loans. By connecting developers with investors, Estateguru helps bring to life real estate projects that make our living environments more modern, energy-efficient, and welcoming to live and work in. To date, the platform has facilitated over 7,000 projects with a total funded volume exceeding €850 million. More than 160,000 investors from over 100 countries have joined the platform, with an average historical return of 10.17%. Estateguru is licensed under the European Crowdfunding Regulation.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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Asks customers to review

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Replied to 88% of negative reviews

Typically replies within 1 week

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1.5

All reviews

(1,542)

237 reviews in the last 12 months

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Rated 1 out of 5 stars

Runaway from this!

Runaway! Made a test with 250€! Lost it all! Even an inactive fee was charged! When they lost my money from investments and they want me to put more money lool

31 August 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing your feedback. Our recovery team continues to work on all such cases, and so far, more than €60 million has already been recovered for investors.

As for the inactivity fee, this is applied only after 12 months without any new investments. Investors are informed in advance and given clear options to avoid the fee, either by withdrawing funds or reinvesting.

For more insight into portfolio performance and recoveries across markets, we invite you to watch our most recent half-year update: https://youtu.be/4jNNcX8nHb4?si=wylo4tAplK_QTrrg

Rated 1 out of 5 stars

Please don't invest in Estateguru

Please don't invest in Estateguru. Very unserious business they do. You don't have any transparency, what happened with defaulted loans. Support giving only the same reply it takes time.

But worst which applied to me recently since i haven't checked in a few months, loan got partly recovered, got some money back, but since it has been dormant, you get charged 50€ for being dormant.

Absolutely ridiculous. Avoid by all means.

22 August 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. Our recovery team continues to work actively on all cases, with more than €60 million already successfully recovered. You can learn more in our latest half-year update here: https://youtu.be/4jNNcX8nHb4?si=wylo4tAplK_QTrrg

On fees — the withdrawal fee reflects the cost of our payment systems. Rather than hiding these costs elsewhere, we’ve chosen to keep them transparent to ensure smooth operations. The inactivity fee is applied only after 12 months without new investments, and investors are always notified in advance with clear instructions on how to avoid it.

If you’d like support with your account, please contact us at info@estateguru.co

Rated 1 out of 5 stars

Legal theft

I decided to invest a significant amount of my company's proceeds into EstateGuru as the reviews at the time looked very good (before Covid) and the business plan seemed solid. After all, what can go wrong when your investments are going into properties that can be legally sold off as collateral, providing you with a high degree of safety on paper?

So I invested in about 75 projects over time, totalling over 11.000 euros. 37 have been repaid in full, 7 have been recovered (meaning the loaner defaulted, but EstateGuru got my money back via legal proceedings), 3 are partially recovered AND 27 loans are STILL outstanding 4-5 years after they defaulted, totalling 4.400 euros that I cannot get out. I have tried selling them off at significant discounts in the secondary market, but who wants to buy loans that have been defaulted for years on end without any progress?

And what has been EstateGurus response? Over a year ago, they suddenly started siphoning off 50 euros from my account every month for an "inactivity fee". So all gains in interests I might have made over the years are gone. My choice to avoid this charge is either to invest (there are no available funds in my account since I withdrew everything I could when my alarm bells started ringing) or I can withdraw money. Which of course is impossible since no one wants to buy my defaulted loans (which have been defaulted for 4-5 years) on the secondary market.

This "inactivity fee" is legal theft, plain and simple. I will NOT invest a single dime into this fraudulent business anymore and I STRONGLY advise anyone else considering this platform to avoid it at all costs! Suddenly charging users a substantial inactivity fee every month - where your only option of avoiding it is effectively to "invest" in more projects that carries a huge risk - is such a scummy and unethical move that it goes beyond words.

So, to summarise: I still have 4.400 euros on the platform tied into defaulted loans which I have no hopes of ever getting back. They have been defaulted for several years. My money will be eaten by "inactivity fees' long before they are ever recovered. So I have written them off as a lesson to myself to never invest in crowdfunding platforms ever again, no matter how good they look on paper!

Avoid this as the plague!

16 August 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing your experience. We understand how frustrating it is to have part of your portfolio tied up in long-term defaults.

Please be assured that our recovery team continues to work actively on all such cases, with more than €60 million already successfully recovered to date. You can find more on portfolio progress in our latest half-year update: https://youtu.be/4jNNcX8nHb4?si=wylo4tAplK_QTrrg

Regarding the inactivity fee, it is applied only after 12 months without new investments. Investors are always notified in advance with clear options to avoid it — either by reinvesting or withdrawing available funds.

Rated 1 out of 5 stars

Estateguru legally scams & steal your money

This is how Estateguru legally scams & steals your money:

Investor put their money in various projects/loans because the website "advises" you to diversify, resulting in several loans of small amounts running for many months.

However, many of the loans are not paid back and take several years hoping to be resolved.

As a result :

1) Inverstors do not put more money and stop investing waiting for their money back... So Estateguru very cleverly applies fees/penalties for "inactivity".

Either you lose money by being active or you lose money by being inactive. Very smart business plan.

2) As most of the loans are "diversified" and split in many small amounts, it means that you receive little sums here and there but the moment you want to transfer this money on your account... you have withdrawl fees to pay which are very high compared to the little sums you receive and kills your profitablity (you actualy lose money)

This forces you to leave the money on their accout and wait... but remember, when you wait you have fees/penalties or your money gets eaten by inflation.

So if you take your money out you lose and if you leave it you lose. Very smart business plan

Run away from this type of legal scams.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Not possible to withdraw money

Not possible to withdraw money. BUT charging for not withdrawn money. Zero reaction to my 4th support request in several months. Scam

7 August 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We are sorry to hear about the difficulties you’ve experienced and will look into why your support requests have not received a satisfactory response.

Rated 1 out of 5 stars

Taking out all my money from the…

Taking out all my money from the platform, all time avarage interes 3.62%, not worth holding your money. Also they charge to take money out and if your have defaulted loans waiting for your money to come back then they will charge 10€ for additional 'inactive account' fee. Total scum business. Not recommending it.

6 August 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We regret to hear that your experience with returns and fees has not met expectations.

The inactivity fee is applied only after 12 months without new investments, and we always send prior notification with clear instructions on how to avoid it by either reinvesting or withdrawing funds.

Rated 1 out of 5 stars

They are suspected of fraud and they did an INTERNAL investigation?

EstateGuru promoted its risk management to attract investors. Yet almost all of the German loans went straight into default. In their updates, they claimed they were having difficulty recovering funds because the borrowers were "hostile." All of them? How is it possible that none attempted to repay? This suggests they may have loaned significant amounts to only a few individuals — which raises serious concerns about possible fraudulent activity within the company.

When confronted, the CEO stated that they were conducting an internal investigation. But is that really acceptable? This situation demands a criminal investigation by the authorities, not a private internal review.

Furthermore, the company should not be allowed to hide behind its "ongoing investigation." The CEO owes the public a full and transparent explanation of what happened. Personally, I would recommend contacting the Estonian government to request official action.

PS. EG, do not bother replying with some "We understand your frustrations,"copy and paste nonese. Your actions show us you don't care.

1 August 2025
Unprompted review
Estateguru logo

Reply from Estateguru

We acknowledge your concerns about the German market. For more context on how our portfolio is performing across different regions, including Germany, we’ve shared a detailed video update here: https://youtu.be/4jNNcX8nHb4?si=wylo4tAplK_QTrrg

Rated 1 out of 5 stars

Unloyal practises

Unloyal practises. In case you miss their email they charge you 10 euro for "inactive account". If I am lucky to get back my money from defaulted German loans I will never ever use this platform again!

3 August 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. The inactive account fee is applied only after 12 months without new investments, and we always notify investors beforehand with clear instructions on how to avoid it — either by reinvesting or withdrawing funds during the notice period.

We will continue our recovery efforts on all defaulted loans, including those in Germany, and to date more than €60 million has already been successfully recovered across markets. If you have questions about your account, our support team is available at info@estateguru.co.

Rated 5 out of 5 stars
Estateguru logo

Reply from Estateguru

Thank you for your kind words! We're really glad to hear you've had a positive experience with both our service and our team. If there's ever anything we can help with, feel free to reach out anytime.

Rated 1 out of 5 stars

Terrible

Terrible. Lost money. Money stuck in a loan for 4 years, they cannot repay it. And they are charging 10 € for my innactive account. How can I be active user if I don't get any money from it?

31 July 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We understand how frustrating it is to wait on recoveries. Please know that our recovery team continues to work actively, and over €60 million has already been successfully recovered. You can learn more about how we manage defaults here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

The inactivity fee only applies after 12 months without new investments, and we notify investors in advance with an option to avoid it. If you have questions about your account, feel free to reach out to us at info@estateguru.co

Rated 1 out of 5 stars

Defaulted Loans and Broken Promises

I’ve been on the platform since Covid. I’ve put in about £16k and withdrawn around £6k, including any earnings. Despite their repeated reassurances that “cases take time” and updates about collateral, over 30 of my loans have been in default and “in recovery” for more than two years. That means £10k of my capital is locked up in defaulted loans.

It’s also incredibly difficult to track updates. You have to open each individual loan and scroll through long, generic, copy-pasted messages.

If you’re considering where to invest your money, I’d strongly suggest looking elsewhere.

29 July 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We understand how disappointing it is to have a large part of your portfolio tied up in long-term recoveries. Please be assured that our team continues to work actively on all defaulted loans, and over €60 million has already been successfully recovered to date.

We’ve also made the decision to share updates only after significant milestones are reached, to protect the legal integrity of the process. For more details on how we handle recoveries, you can read here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

We value your input and are always working to improve both transparency and outcomes. If you’d like to discuss your portfolio further, our support team is happy to assist via info@estateguru.co

Rated 4 out of 5 stars

I don't like only the fact the we pay 3…

I don't like only the fact the we pay 3 EUR for a withdrawal from the platform. Overall I like the platform very much.

22 July 2025
Estateguru logo

Reply from Estateguru

Thank you for your feedback – we're really glad to hear you enjoy the platform overall!

Regarding the €3 withdrawal fee, it helps cover the operational costs associated with processing payouts. We’ve chosen to keep this cost transparent rather than include it elsewhere.

If you have any questions or suggestions, feel free to reach out to us – we always appreciate investor input.

Rated 1 out of 5 stars

Shame, scam, total inability

I invested and utilized this platform, unfortunately for some years. NEVER put your money there. They have an approximately 27.45% default rate!!!! they do not do any concrete recovery process and they never update regarding the recovery process.
They have a fee for sales on secondary market 3% (they charge it to you even if you sell the quote to a lower price to the one paid to buy the quote), fee to withdrawal money too of 3EUR, inactivity fee minimum 10EUR for month and others too! They are not able to work seriously, they do not know what they do, they are not able to select the project developers, they select companies with ridiculous financial and economical balances that none would ever borrow money to them, but estateguru does. Stay away from this scam. Their defaults last more than 4 years with no updates.

They continuously publish projects with no filter and sense, just to gain more commissions possible.

What make us very angry is that they spend lot of money advertising on youtube! For that they have the money.

I reported them to the EU, I hope they will close and the EU authorities will freeze all their asset and patrimony of each one working there (last option very hard) and ban all these people to do any commercial activities.

1 July 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your detailed feedback. We’re sorry to hear about your experience and take your concerns seriously.

Please know that our recovery efforts are ongoing across all markets, and over €60 million has already been successfully recovered to date. We share updates only after key milestones have been reached to avoid compromising enforcement — especially in cases involving uncooperative borrowers. You can read more about our approach here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru

Regarding fees: the €3 withdrawal fee helps cover operational costs for payouts, and the inactivity fee is only applied after 12 months without any new investments. Investors are always notified in advance with the option to avoid it by reinvesting or withdrawing their funds.

If you’d like to discuss your account further, feel free to reach out to us at info@estateguru.co — we’re happy to help.

Rated 1 out of 5 stars

Estateguru business did work before…

Estateguru business did work before covid. After that time nothing went smooth. The repayments are delayed > 3 years or more. I have stopped all my investments and wait to get some back. But still only very limited repayments are done and the interesst are definitely lost. LTV < 50% is no protection if EstateGuru need more than 3 years to sell loan securities...
Additional they increased fees... I have not accept the new AGBs, so no additional fees for me... I wait only for repayments and close my account afterwards...

19 July 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We understand your frustration with the delays, especially for older defaults. Please be assured that our recovery team continues to work actively across all jurisdictions, and more than €60 million has already been successfully recovered. You can read more about our process here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru

It’s true that selling collateral and resolving cases can take longer in some markets, particularly when borrowers are uncooperative or legal proceedings are slow. However, efforts are ongoing and each recovered case helps us improve the process further.

We appreciate you staying with us during this time and hope to bring more positive outcomes to your portfolio soon.

Rated 3 out of 5 stars

investments on recovery

Still a big part of my investments on recovery, therefore not active…
Hope situation will improve.

17 July 2025
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We understand the frustration when a part of your portfolio remains in recovery. Please know that our team continues to work actively on all defaulted loans, and to date, over €60 million has already been successfully recovered.

If you’d like to learn more about how we manage recovery cases, you can find an overview here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

We also hope to bring more positive developments your way soon. If you have any specific questions, feel free to reach out to us at info@estateguru.co

Rated 1 out of 5 stars

I am not satisfied and do not recommend.

As a professional with many years of experience in my field, I have always valued fairness and compliance with agreed terms. Unfortunately, my work with Estateguru did not meet these expectations. The company significantly delayed the payment of the amounts due and the payment was not made within the agreed deadline.
Such an attitude speaks of a lack of professionalism and responsibility.
Fairness is the basis of any successful partnership - something that was clearly lacking in this case.

13 June 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We're sorry to hear that your experience with Estateguru has not met your expectations, especially when it comes to timeliness and communication.

While we cannot comment on the specifics of your case here, we would be happy to look into the matter further if you reach out to our support team at info@estateguru.co. We remain committed to improving our processes and resolving issues in a transparent and responsible way.

Rated 1 out of 5 stars

ALL of my loans went unpaid for 4 years…

ALL of my loans went unpaid for 4 years so I had to sell them 75% off to get some of my money back, again, after 4 years without seeing a penny.
- RUN -

Reply: i already lost 75% of my money, 4 of 4 loans unpaid, just run, that's a 100% loss rate.

3 July 2025
Unprompted review
Estateguru logo

Reply from Estateguru

We understand how frustrating it is when loans remain unpaid for an extended period. Recovery timelines can vary significantly depending on the jurisdiction and borrower cooperation, and unfortunately, some cases do take longer than anyone would like.

Our team continues to actively pursue recoveries, and over €55 million has already been successfully recovered across markets. You can find more about our approach here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

If you have any questions about your account, feel free to contact us at info@estateguru.co.

Rated 5 out of 5 stars

Estateguru fan

I have been with Estateguru since 2023. With current market fluctuations getting fixed returns is all that matters to me. Loans are thoroughly vetted and backed by 1st rank mortgage

2 July 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing your experience. It’s great to hear that fixed returns and strong collateral are valuable to you. We agree that first-rank mortgages and careful due diligence are essential in this market.

We appreciate your trust in Estateguru and look forward to continuing to support your investment journey!

Rated 5 out of 5 stars

Good return, safe website

Like the product and opportunities!

2 July 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback! We're glad to hear that you're enjoying the platform and the investment opportunities. We appreciate your support!

Rated 2 out of 5 stars

Majority of my invested loans are in…

Majority of my invested loans are in default around for few years.

1 July 2025
Unprompted review
Estateguru logo

Reply from Estateguru

We understand how concerning it is when a part of your portfolio is in default. Please know that our recovery team continues to work actively across all cases, and over €55 million has already been successfully recovered to date.

If you’d like more insight into our recovery process, you can read about it here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

A real life example on how we manage problematic loans can be found here: https://estateguru.co/blog/a-real-life-example-how-we-manage-problematic-loans-in-the-best-interests-of-our-investors/

For any specific questions, feel free to contact us at info@estateguru.co

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