Estateguru Reviews 

1,542
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, most reviewers were let down by their experience overall. Customers frequently struggled to retrieve their money, with investments often stuck in default or recovery for years. Many were also surprised by unexpected inactivity and withdrawal fees, some introduced after funds were committed. Reviewers expressed frustration with slow recovery progress and repetitive updates. Additionally, some people experienced significant investment losses on low loan-to-value projects, raising risk management concerns. There are also reports of deposits not appearing or issues with money after reimbursement. Several reviewers describe the business practices as unsatisfactory or concerning.

What people talk about most

Price

Customers had negative experiences with pricing, citing unfavorable fee structures and significant capital... See more

Payment

Customers consistently note negative experiences with payment, frequently reporting issues with inactivity... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process, frequently reporting extreme... See more

Service

Clients share negative opinions on service, with many reviewers expressing significant dissatisfaction and... See more

Website

Consumers find the website to be a source of significant dissatisfaction, with many reviewers describing it... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I have been trying to get my money back for some time now, but it is simply impossible. You are required to verify your bank account for withdrawals, but my verification keeps getting rejected over an... See more

Rated 1 out of 5 stars

Investing into various crowdlending platforms. This one's the most terrible experience. Loans stuck for years, money don't come back. They charge small investors for assets under management fee. If yo... See more

Company replied

Rated 2 out of 5 stars

I will let the numbers speak instead of emotions. Invested: €13,000 Withdrawn after ~3 years: €11,300 Still in default for 3 years: €1,700 After three years my result is –13%, assuming the defaul... See more

Company replied

Rated 1 out of 5 stars

Stay away from this total SCAM!!! Invested over a long time, since 2020. Everything started reporting default and none have been reported as recovered ever since! And no serious communication from an... See more

Company replied


Company details

  1. Investment Service
  2. Non-Bank Financial Service

Written by the company

Estateguru is Europe’s leading real estate investment platform, offering property-backed loans to small and medium-sized businesses, while providing attractive returns for thousands of investors who fund these loans. By connecting developers with investors, Estateguru helps bring to life real estate projects that make our living environments more modern, energy-efficient, and welcoming to live and work in. To date, the platform has facilitated over 7,000 projects with a total funded volume exceeding €850 million. More than 160,000 investors from over 100 countries have joined the platform, with an average historical return of 10.17%. Estateguru is licensed under the European Crowdfunding Regulation.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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Asks customers to review

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Replied to 88% of negative reviews

Typically replies within 1 week

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1.5

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(1,542)

238 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away from this total SCAM!!

Stay away from this total SCAM!!! Invested over a long time, since 2020. Everything started reporting default and none have been reported as recovered ever since! And no serious communication from anyone. You contact so called support and only get bots responding, like the ones here that repeat the same to every complaint: "Please be assured that our recovery team continues to work actively on all defaulted loans". Yeah, right!!
They provide what they call an update repeating every 3 months the same bullshit text "Recovery Plan in Completion", for almost two years now!!

8 December 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing your feedback. We recognise how frustrating it is when loans remain in recovery for a long time. Some older cases do take significantly longer to resolve than anyone would like, and we continue to work on them until they are closed.

Regarding communication, our customer support offers both automated replies for faster handling of common questions and the option to speak directly with a customer service agent for more complex issues. If you feel your concern hasn’t been addressed properly, choosing a human agent helps ensure a more detailed review.

Rated 1 out of 5 stars

I cannot say anything positive about…

I cannot say anything positive about this company, investing with them you get only disappointment and frustration, losing the money you invested.

They shall be judged for their scam

2 May 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We are sorry to hear that your experience has been negative. If you have specific questions about your portfolio, please contact our customer support.

We would like to add that our portfolio’s performance over the last three years has been very strong. Since the beginning of 2023, loans totalling €240 million have been funded, and 97% of these have already been repaid or are being repaid according to schedule. In addition, €95 million has been paid out to investors as interest over the platform’s history.

Rated 1 out of 5 stars

Stay away!!!!

Stay away!!!!! Half of my project have been defaulted more than 3y and when they “recover” the default ones, you lose half of your money.
Worst investment ever.

6 December 2025
Unprompted review
Estateguru logo

Reply from Estateguru

We recognise how disappointing long-running defaults can be. Some older cases take far longer than anyone would like, and in rare instances full recovery isn’t possible. We continue to pursue all cases, and over €62 million has already been returned to investors through recoveries. For an overview of how we handle defaults, please see: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

If you’d like us to review the specific loans in your portfolio and the recoveries to date, our customer support team can help.

Rated 1 out of 5 stars

No hope, all money will be lost

Invested over 9k over a long time, in 2020 everything started defaulting and none of the default have been recovered ever since. No communication from the staff of anyone. It might have been a decent high risk platform many years ago, but currently just stay away. None of my 20+ investments have been recovered after a default for over 4 years. That says a lot.

3 December 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We understand how discouraging it is when older loans remain unresolved for a long time. Some legacy defaults have indeed taken far longer than expected. Our recovery team still continues to work on these cases, and we keep allocating resources to move them forward.

If you would like to review the status of your individual loans or clarify anything specific about your portfolio, please contact our customer support team so we can assist you directly.

Rated 1 out of 5 stars

A Complete Disappointment: I Wouldn’t Recommend This Platform to Anyone

I invested in EstateGuru back in 2021, hoping to diversify and support real estate projects. At the beginning everything seemed fine, but over time many of the projects failed or became “stuck.” More than four years later, I still have around €4,000 locked with no clear recovery date.

But that’s not even the biggest issue. The platform charges excessive fees even when users have zero control over their balance. While the projects remain unresolved, my account balance sits at €0. However, whenever a small amount is recovered — for example €300 — if I don’t log in immediately to withdraw it, EstateGuru charges €50 per month just for having that balance. After a few months, those €300 were reduced to €150 without me being aware. An absolute joke.

And when you finally try to withdraw your own money, they charge €3 per withdrawal. In other words: they charge you for investing, they charge you while you wait, they charge you when you recover money, and they charge you again when you try to withdraw it. In a world where bank transfers are practically free, this policy is unjustifiable.

What’s worse is their response: “there’s nothing we can do.” This attitude shows a complete lack of respect for investors, who already take the risk of project failures and still get punished with outrageous fees.

If I ever considered using EstateGuru again, these practices make it absolutely impossible. I cannot recommend this platform to anyone. Their fee structure is abusive, they do not take care of their investors, and they penalize those who have already lost the most.

--------------------------------------------------

🆕 UPDATE after company response:
Thank you for replying, but your answer doesn’t change my experience as an affected investor. Whether the problematic loans are “old cases” or not is irrelevant to me: they are my investments, and they have been blocked for years with no clear resolution. The money I eventually recover arrives in small amounts, and the moment it hits my balance I’m immediately exposed to high fees — either €50 for inactivity or €3 per withdrawal. In practice, this means that not only do I fail to recover my full investment, but what little I do recover is slowly eaten away by charges.

For investors stuck in long-term defaulted loans, the least EstateGuru could do is to exempt these accounts from penalties, given that we did not choose to leave our balance idle — the platform made it impossible to reinvest due to unresolved projects. Between the loss of capital, years of waiting, inflation, opportunity cost, and additional fees, the final result is a financially disastrous experience.

This is exactly why I do not recommend EstateGuru to anyone looking to invest wisely. A simple diversified ETF delivers far better and safer long-term returns than what I’ve experienced on this platform.

3 December 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing this. We continue to work through all problematic loans and have already recovered over €62 million to investors. The portfolio from the last three years has performed well, and most outstanding issues are older cases that we are actively resolving.

On fees: the inactivity fee applies only after 12 months without new investments. Before it takes effect, we send advance notice with clear steps to avoid it by either reinvesting or withdrawing funds during the notice period.

The €3 withdrawal fee helps cover associated costs, and we choose to keep this cost transparent rather than embed it elsewhere.

If you believe a fee was misapplied, or you would like us to review specific loans and timelines on your account, please contact our customer support at info@estateguru.co

Rated 1 out of 5 stars

Your money will sink in default forever.

Your money will sink in default forever. It's outrageous to see a scam of such a scale like estateguru in the EU.

1 December 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. If you have specific questions about your portfolio or recoveries, please contact our customer support at info@estateguru.co so we can review your case.

Rated 1 out of 5 stars

Please don't spend your hard earned…

Please don't spend your hard earned…
Please don't spend your hard earned money on this business. More than 95% of my loan is default and waiting for more than 3 years ,there is no recoveryandd when i see their website they claim they reecovered billions of euroes but i did not belive its real data.so best thing is put your hardest money in other than Estateguru.If you have already put into estateguru and their defaulting loans, best to forget about it. Even if you get something back, you will realize its all taken as fines by estateguru due to no account activity if you dont log in asap and withdraw(why would anyone even check the account when there is nothing but default there)

1 December 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We understand how discouraging long recoveries can be. Our recovery team continues to work on all defaulted loans, and to date more than €62 million has been recovered for investors.

Regarding fees, the inactivity fee is applied only after 12 months without new investments. Before it takes effect, we send advance notice with clear steps to avoid it by either reinvesting or withdrawing funds.

If you would like us to review your portfolio or clarify specific cases, please contact our customer support.

Rated 1 out of 5 stars

Very disappointing experience – loan defaults, fees, and poor support

Review:

I have been investing on EstateGuru for a while, and unfortunately my experience has been mostly negative. A large number of my loans have defaulted or are significantly overdue, so the platform has delivered very little return for me. On top of that, they charge a fee on the small amount of interest that still comes in.

What frustrated me the most is the monthly “inactivity fee.” Since I was barely active, this fee was deducted even during a period when I simply didn’t log in for about 10 days. In my case, the fee essentially wiped out the interest I had received.

I contacted customer support by email around three weeks ago to request a refund of these fees, but I haven’t received any response so far.

Based on my personal experience, I cannot recommend EstateGuru at this time.

27 November 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing your experience. We understand how disappointing it is when loans default or repayments are delayed, and we continue to work on all problematic cases across markets.

Regarding the inactivity fee, it is applied only after 12 months without new investments and always with prior notification and instructions on how to avoid it. If a fee was deducted unexpectedly, we would like to review the situation.

Please contact our customer support team again so we can look into your case in detail and clarify what happened.

Rated 1 out of 5 stars

Thieves

Absolute thieves. Disgusting management. My worse experience with a company EVER.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Scam! This is a total scam! Stay far away from this company! For three years, they’ve been repeating the same empty promises, claiming they have a finished plan — but nothing ever happens. They took my money, so don’t let them steal yours too!

13 November 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We understand how frustrating it can be when recovery processes take longer than expected. Our team continues to work actively on all defaulted loans, and more than €62 million has already been successfully recovered for investors.

If you’d like to understand how recoveries are managed and why certain cases can take time, you can find a detailed overview here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

Rated 1 out of 5 stars

Don’t lose your money there!

It is a scam. I have multiple defaulted loans for years that are never get recovered.
The updates are always the same coming every three months showing no progress.I've been waiting for a refund for over 5 years!

1 September 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. Some recovery cases unfortunately take much longer than we would like, but we continue to work on all of them and keep resolving cases over time. If you wish to review your portfolio in detail, our customer support team is available at info@estateguru.co

Rated 1 out of 5 stars

50€ month??????

50€ month??????? Are you insane? This charge was never clearly explained in the platform’s user flow or communications I received. I believe this practice is unacceptable and has put my savings at risk
Requested remedy
Full refund of the €50 monthly charges applied, unless you can provide a clear contractual basis and prior written notice for them.
A clear explanation of the legal/contractual basis for these charges, including the exact clause in your Terms of Service and sample communications sent to investors.
Confirmation of changes you will make to ensure transparent disclosure to users going forward.
If this matter is not resolved to my satisfaction, I will escalate the complaint to my national consumer protection authority and seek independent legal advice.

8 November 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your message. Please contact our customer support team at info@estateguru.co so we can review your case and provide a detailed explanation regarding the charges applied to your account.

Rated 3 out of 5 stars

I have a few thousand invested

I have a few thousand invested, with about 22% stuck in recovery for over two to three years with no progress. The rest of the loans are performing well.

1 November 2025
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We understand your concern about the loans in recovery. While some cases can take longer due to legal procedures or local enforcement timelines, our recovery team continues to actively work on all defaults.

It’s great to hear that the rest of your portfolio is performing well!

Rated 4 out of 5 stars

Good option for stable interest rate earnings

Reliable and stable option to earn higher interest rates. Only the website should be working better sometimes (connectivity).

31 October 2025
Estateguru logo

Reply from Estateguru

Thank you for sharing your thoughts. We’re pleased to hear you find Estateguru a reliable option for earning stable returns. We also appreciate your note about website connectivity, our tech team is continually working to improve platform performance.

Rated 5 out of 5 stars

Great

Great platform

31 October 2025
Estateguru logo

Reply from Estateguru

Thank you for your kind words! We’re glad to hear you’re happy with the platform.

Rated 1 out of 5 stars

non-performing loan

An investment with a good interest rate disappeared. It is not among the financed loans either. Insolvent loans have been unpaid for almost 3 years

31 October 2025
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We can assure you that our recovery team continues to work on all problematic loans. You can find a detailed explanation of how recoveries are handled here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

If you’d like more information about your portfolio, please contact us at info@estateguru.co

Rated 1 out of 5 stars

No progress in recoveries

No progress in recoveries. I have several defaulted loans, some of them for nearly three years.
They provide an update on the status every 3 months which is just the same bullshit that "Recovery Plan in Completion". One and a half years with the same update and the recovery plan never completed...
This would be a joke, if there was not real money in it...
Stay away, there are much better and trustable P2P companies and offers out there

27 October 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. Please be assured that our recovery team continues to work actively on all defaulted loans, and every month brings new resolved cases and returned funds — over €62 million has already been recovered to investors.

If you’d like to learn more about how the recovery process works and what steps are involved, you can find a detailed explanation here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

Rated 1 out of 5 stars

Burn the money instead of giving it to them

You better spend you money on the most stupid and reckless thing than "invest" in this shitty platform. Burn the money. It's way better. That's how bad and awful they are...

Total scam and thieves.

22 October 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We’re sorry to hear about your frustration and would like to better understand what’s behind your dissatisfaction. Please contact our customer support team at info@estateguru.co with more details so we can review your case and assist you directly.

Rated 1 out of 5 stars

Multiple defaulted loans

Multiple defaulted loans. After 33 months, I still get the same update that they are trying to recover the funds. Extremely high risk!

20 October 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We understand your concern about long recovery timelines. Please know that our recovery team continues to work actively on all defaulted loans, and every month brings new progress — over €62 million has already been recovered for investors.

If you’d like to learn more about how we manage recoveries, you can read our detailed overview here: https://estateguru.co/blog/how-we-deal-with-defaults-at-estateguru/

Rated 1 out of 5 stars

Investing since 2023

Investing since 2023. Everything went wrong. I have lost half of my capital. They always delay and change payment schedules! Stay away!!!

20 October 2025
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We’re sorry to hear that your experience has been disappointing. Since 2023, the platform’s overall performance has been very strong, as shown in our recent update: https://estateguru.co/blog/september-portfolio-update-stable-performance-eg-grow-milestone/

To help us better understand your concern, please contact our customer support team at info@estateguru.co and let us know which payments or projects have caused issues.

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