Lorem Ipsum Reviews 97

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I had 5 trillion emails from them saying that they have sent it but then I should just get a digital cert...never arrived in time...a pitty behavior and a garbage of a service... !!!!!!! IT NEVER CAME... See more

Rated 5 out of 5 stars

My husband got for our wedding anniversary Twin Stars ⭐️ ⭐️ Two stars orbitating in the sky together for millions of years is the best gift to celebrate our never ending love. The gift set is Beau... See more

Rated 3 out of 5 stars

The naming a star bit is perfect and the certificate is fine.... however, I felt the packaging comes across rather ordinary. I'd bought this for my husbands 60th birthday, and had hoped this would loo... See more

Rated 1 out of 5 stars

Awful service. They sent an email confirming they will send the gift on Christmas day as ordered whilst simultaneously sending the gift today!!! 6 weeks early completely ruining the surprise. What... See more

Company replied

Company details

  1. Gift Shop

Written by the company

Lorem Ipsum


Contact info

2.5

Poor

TrustScore 2.5 out of 5

97 reviews

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Rated 1 out of 5 stars

I had 5 trillion emails from them…

I had 5 trillion emails from them saying that they have sent it but then I should just get a digital cert...never arrived in time...a pitty behavior and a garbage of a service... !!!!!!! IT NEVER CAME IN TIME OR BY POST!!!!! although promised!!!!!

21 November 2022
Unprompted review
Rated 3 out of 5 stars

Unsure

I am not sure what to make of this company. I purchased a really good deal on wowcher and brought a star. I didn’t realise I would have to add extras which came to £25. I’m not sure if it’s just me but the website seems confusing I was sure I would be getting printed copies inside the folder I purchased but they have emailed me with my star information and informed me I need to print myself? It’s a bit misleading and one thing that would make it better would be to have a map of what the star looks like or how to find it.
Bit disappointed

1 December 2021
Unprompted review
Rated 1 out of 5 stars

Awful service.

Awful service.
They sent an email confirming they will send the gift on Christmas day as ordered whilst simultaneously sending the gift today!!! 6 weeks early completely ruining the surprise.
What a bunch of muppets.

1 November 2021
Unprompted review
Lorem Ipsum logo

Reply from Lorem Ipsum

Hi Cindy, thank you for taking your time to leave us a review which is not justified. We didn't do anything wrong apart from delivering the gift email on the date you have selected. We send all customers 2 emails: first one is order confirmation where you have all the details including the date and the second one where we specifically ask you to check the personalised details you have submitted. We guide you through the process on how to correct any typos including changing the date prior to sending your gift email, exactly to avoid the sitatuions like this. You haven't corrected your own typo and we delivered the email as per your request. You have contacted our customer service and our team member answered within 5-min. I am afraid we can't predict what you had in mind but we can deliver the service as asked by our customers. If you have any questions, our customer service team is always here to help. Best wishes.

Rated 2 out of 5 stars

Its a con

Its a con, bought on groupon led to believe special offer of £15, ended up costing £45 just for hard copy that looked authentic. Works out dear postage costs!! BEWARE

5 October 2021
Unprompted review
Rated 5 out of 5 stars

Great quality and present!

Everything went perfect! service, delivery, quality! I definitely recommend this. This is the perfect present/surprise for you family and friends!

26 February 2021
Unprompted review
Rated 1 out of 5 stars

I also had my gift ruined

I also had my gift ruined. Couldn't spell a name as they said their font could not recognise the letter! Ana from customer service is simply the worst person you could imagine (as the previous review says). This company is shockingly bad and should be avoided at all costs.

25 January 2021
Unprompted review
Rated 5 out of 5 stars

Extremely helpful. Wonderful gift

I ordered a gift for my dear friend Vicki, who sadly lost her husband in August this year. He was a father of two wonderful boys. Michael Allan Cooper will be sadly missed. The help I received in creating this gift was amazing. They couldn't have been more helpful. Thank you From the Sky Registry ❤️

11 December 2020
Unprompted review
Rated 5 out of 5 stars

my 13yr old son wanted to get his nan…

my 13yr old son wanted to get his nan (my mom) something for mothers day “nannys boy” he chose this i thought thats was so nice,my mom was so happy bless her tears n everything lol she said it is the most sweetest thing ever something she can keep for ever it wont die in a vase or get taken from her,a unique and special gift from her favourite boy (her words not mine) she realy does love it because its from the heart not the corner shop lol shes a real softy so anyway i do recommend this as a gift for someone you love even if its just to see the look and smile on ther face when its received.

31 March 2019
Unprompted review
Rated 1 out of 5 stars

Misleading advertisement on Wowcher…

Misleading advertisement on Wowcher says you get a certificate with it only to find out after it’s ordered that it’s a email not a package

28 March 2019
Unprompted review
Lorem Ipsum logo

Reply from Lorem Ipsum

Dear Luke,

We are sorry to hear that you are disappointed with your gift.

We've reviewed the advertisement with our partner, Wowcher, and we could not identify any misleading information on the Wowcher deal page. The deal details that a certificate is delivered by email and access to the printer is required. Also, we disclose in detail the gift composition on the product page on our website before you place your order with us.

Kind regards,
Irene
Head of Customer Service

Rated 5 out of 5 stars

Great gift

Brought this is memory of my aunt who had cancer. It was a gift for the family she left behind. They absolutely love it and have it framed and on the wall

16 March 2019
Unprompted review
Rated 5 out of 5 stars

Diamond anniversay gift - superb.

We bought binary stars for my mom and dads Diamond wedding anniversary which was yesterday, because hey, what do you buy the patents who have everything?

My mom was reduced to tears. She said, well this is a gift for all of the family because when we are gone you will look up and know we are there, together forever.

Beautiful gift and beautifully presented 10/10.

Many thanks

8 March 2019
Unprompted review

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