Essential Derma Reviews 219

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

So far so good! I purchased the .5mm roller to tackle fine lines, dull complexion and overall skin appearance. I’ve been following the schedule supplied by EssentialDerma and after 2 sessions I am al... See more

Rated 5 out of 5 stars

Since purchasing a little over a month ago, Ive only used my 1mm roller 3 times. No great difference yet to deep lines and enlarged pores but I believe my complexion is noticeably fresher and heal... See more

Rated 5 out of 5 stars

I'm 5 weeks into my 8 week schedule and can already see my skin looks clearer, smaller pores and wrinkles around my jaw are less noticeable. Very happy with my results so far. Looking forward to seei... See more

Rated 5 out of 5 stars

I purchased the .5mm roller to tackle fine lines, dull complexion and overall skin appearance. I’ve been following the schedule supplied by EssentialDerma and after 2 sessions I am already seeing an i... See more

Company details

  1. Skin Care Clinic
  2. Pharmacy

Information provided by various external sources

Essential Derma is Australia's Highest Quality Derma Roller on the market. All of our rollers come with warranty and are 100% Safe. We are a leading skin care range that is loved by thousands of people world wide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

219 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

So far so good!

So far so good!
I purchased the .5mm roller to tackle fine lines, dull complexion and overall skin appearance. I’ve been following the schedule supplied by EssentialDerma and after 2 sessions I am already seeing an improvement of my skin. Definitely more glowing. Can’t wait to see further results as I continue with the schedule! Fast shipping and quality product.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

GIMMICK…

Attempted to use product for six months along with correctly prescribed medication; no noticeable difference in hair loss.
A genuine GIMMICK by a company that claims to be the largest manufacturer in Australia-after researching they are the ONLY derma- roller company in the country.
And BTW…..the box it arrived in is stamped made in CHINA all over it! I guess they like the song, ‘Living A Lie’!
Reply from Essential Derma: these folks just can’t stop imagining; I’m in the US and do not believe that they do not ship here; the medication I was talking about is an OTC which is the number one seller in the world-Rogaine; as far as not ordering from these , why would I supply all these details. STAY AWAY!

28 December 2024
Unprompted review
Essential Derma logo

Reply from Essential Derma

Hi Robert, we're sorry you've had a bad experience. We don't ship to your country and can't find your details in our system. We also don't suggest combining derma rolling with any prescription medication. To ensure you get the desired results, we recommend seeking advice from a hair growth specialist in your country. Thank you.

Rated 5 out of 5 stars

Great products

Arrived with speedy delivery. I’m never disappointed with the products, packaged well and great value for money. Looking forward to seeing my skin improve with these roller heads, just so much better than the pen in my opinion.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Reliable company

This is my second time ordering with Essential Derma. I use the derma roller every 4 - 5 weeks to facilitate the penetration of my skin treatments. The items arrive quickly, no issues at all. It has been a positive experience.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Trying the 1 derma roller

I am happy to be trying the 1 derma roller and so far I have enjoyed using it, as per instructions. My skin, after only a couple of uses, seems smoother and also feels a bit tighter. I haven't used proper serums so essentially it's the roller itself making a difference. Really nice.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Great business to deal with

Great business to deal with, responds within a reasonable time frame and attends to any enquiries. I use the Hyaluronic Acid Serum and it feels amazing on my skin.

14 August 2024
Unprompted review
Rated 3 out of 5 stars

Finally received it

I finally received my order today. Initially had a few problems with order confirmation but I eventually received that too.
Hopefully my next "edit review " will be a positive one

12 May 2023
Unprompted review
Essential Derma logo

Reply from Essential Derma

Hi Marilyn,

I'm sorry to hear your 10% off coupon didn't apply correctly.

I checked with our team regarding your order and can see that you sent 6 emails, posted 2 negative reviews online and threatened ACCC action regarding this issue, all within 4hrs of your purchase 😢

While we do reply to all emails as quickly as we can (usually in less than 12hrs). Sometimes during busy periods, its hard for us to reply in under 4hrs.

I've been told that we responded to your 1st email at the 4hr mark and offered to reimburse you for the 10% discount that didn't work correctly but you didn't reply to us.

We think solving a small issue like this in 4hrs is a reasonable response, but if there's anything else we can do to turn this into a positive experience please let us know.

Thanks for your feedback and feel free to contact us anytime, we'll do our best to respond to you faster next time 😊

Rated 5 out of 5 stars

Essential Derma - so customer focused!

My dealings with Essential Derma have been incredible! They got back to me very quickly with questions about the products and how to use them, and have assisted in a very kind, efficient matter when I ordered the wrong item. So impressed with their customer service!

17 November 2021
Unprompted review
Rated 5 out of 5 stars

I have done my purchase but yet to…

I have done my purchase but yet to receive the product. However, from the communication which I had with Catherine, I already considered this is a great company as well as marketing great products. I look forward to receiving your products soon.
Rgds, Dominic from Singapore

8 September 2021
Rated 5 out of 5 stars

I have been using the derma rollers for…

I have been using the derma rollers for about 8 months now and it really has made a difference.
I would recommend this to anyone wishing to improve your skin tone and overall skin appearance.
My age spots on my face have dramatically faded and my skin is looking much brighter and younger. A much loved product, don’t expect it to change how you look over night, but over time you will notice it and so will others. 5 stars

2 September 2021
Rated 5 out of 5 stars

Happy customer

The rollers are excellent best one I’ve used by far!
Postage is always super fast!
& the customer service has been faultless!!!
Keep up the good work guys I’m one happy customer :)

4 June 2021

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