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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the service, citing issues with the streaming app and website, which they found to be poorly designed and difficult to navigate. Customers frequently encountered problems with logging in, buffering, and accessing content they had paid for, leading to a frustrating user experience. Reviewers also expressed strong negative opinions regarding the staff and programming, finding the commentary and coverage to be unprofessional and unengaging. The lack of reliable customer service and the inability to record content further contributed to the overall dissatisfaction.

What people talk about most

Service

Reviewers express strong dissatisfaction with the service. Many customers report that the service is... See more

Application

Clients share negative opinions on the app, frequently reporting issues such as memory drain, constant... See more

Website

Reviewers highlight negative aspects of the website, describing it as a catastrophe with poor navigation and... See more

User experience

Customers had negative experiences with user experience. Many reviewers found the app disorganized and messy,... See more

Staff

People report negative experiences with staff. Many reviewers express strong dissatisfaction with various... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ESPN is the absolutely worst sports "channel". Their streaming app is worthless and definitely not worth a single penny of what they charge you. Everything from the programming to the "shows" and the... See more

Rated 1 out of 5 stars

Horrible streaming application, I don’t know where to start. Between the app crashes, login issues, lack of stream quality. I’ve bought paper-view’s only to be unable to access them. I hope that ufc... See more

Rated 1 out of 5 stars

Putting 2 NHL games on the same channel back to back is dumb.. they have infinite overtimes. ESPN has multiple channels and when the first game goes over second game gets put on another channel.. Fo... See more

Rated 1 out of 5 stars

Cheap looking app that is out dated. An awfully app for such a rich company. Channels are difficult to navigate. Looking for a certain game takes time. Thumbing through content requires arrowing back... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

1K reviews

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Rated 1 out of 5 stars

What's this Big Man Ballin bullshit?

What's this Big Man Ballin bullshit on ESPN?? Is there really a need to glorify such willful over-the-top ignorance? Or is the other 90% supposed to respect it as though it's some kind of alternative culture?

Which ever ESPN execs decided to put such a blatantly disgusting display of pop culture ignorance at the forefront, must have little serious hope for the notion of perceived racial equality to ever be achieved.

28 September 2025
Unprompted review
Rated 1 out of 5 stars

Espn compromised as usual

We will be dropping ESPN stream. Espn as usual charges extra for NOTHING! NO COLLEGE FOOTBALL JUST A BUNCH OF SH$T!!!!!!! BYE BYE Easily Stupid Pathetic Nonsense!!!!!!

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Know the names of the players

I watched the Cubs game on 9/24/25 on ESPN. It was disgusting that the broadcaster kept calling Michael Busch "Matthew Busch". If you don't know who you are talking about SHUT your mouth. I think Michael needs an apology for someone being so ignorant. It didn't happen just once - it was a few times.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

I would give this service 0 stars if I…

I would give this service 0 stars if I could. I just paid for the espn, Disney and Hulu bundle and I still can’t watch the gamecocks game. Not worth the money and I wish I could get a refund. I do not recommend you waste your money.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Cheap looking app that is out dated

Cheap looking app that is out dated. An awfully app for such a rich company. Channels are difficult to navigate. Looking for a certain game takes time. Thumbing through content requires arrowing back to start. App doesn't show what's on like the streaming services do.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

The website is a catastrophe

The website is a catastrophe. Every time you access it you have to log in again. Sometimes the page doesn't fully load you can't even log in. It never remembers your settings and quite often has a serious processing lag for its fantasy leagues. Really a third world web site which is shocking for a company pretending to be a leader.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Us open rip off

Bought their expensive bundle to watch the us open. I am now watching the REPLAY IN SPANISH!!!+ THEY DO NOT HAVE IT ENGLISH. THIS STINKS!!!!

7 September 2025
Unprompted review
Rated 1 out of 5 stars

Streaming is the worst customer service…

Streaming is the worst customer service decision I’ve seen in years. Terrible coverage No way to record. Playback experience is terrible. Halftime coverage was shockingly unprofessional. And all of this after being manipulated to pay for the privilege of being disappointed and being treated like a rube to be taken advantage of. And on top of that multiple of their feedback sites don’t work. What a surprise. They are ripe for a new entry into the market to eat their lunch. I’m here for it.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Lousy app and not great organization.

This review is for the ESPN app on Roku. I subscribe every year to watch the tennis grand slams such as the French & US Open. As per usual once the women's singles go into the quarterfinals, espn doesn't have the matches on demand even though they advertise that they do and you can't find them anywhere. They have some men's but it's random. It also continues to ask me to sign up or go to my cable carrier which I don't have. This usually takes anywhere from 10 min. to 1 day to resolve. The organization of the replays is also non existent so you have to scroll through everything to find what you're looking for. They could organize it by day or men's/women's or rounds but it's just one long stream of matches

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Always an issue..

Always an issue... the falsely advertise all the time "watch US OPEN tournament" and when it comes to finals, they squeeze more money out of you. Happens every year. Their tech support doesn't even know what can and can't be shown. They told me they just weren't showing the finals and it is a LIE. I had to open a new account to watch my finals. Horrible Horrible way of treating their clients by lying and falsely advertising.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Get Up has gotten so boring.All you…

Get Up has gotten so boring.All you have to do is watch the first hour. Only three topics are talked about over and over for two hour's? Plenty of more sports that deserve to be talked about every day,except the same stories and topics everyday. I'm no longer a fan,or watching.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

This is an absolute scammer..,

This is an absolute scammer..,
I want to watch ncaa football game so it says must get subscription.. offers bundle ( Disney, Hulu, etc) which I don’t want, then find 11.99 for espn select, so I open app sign in after account formed and payment made still no access to the specific game currently on live, so go back in 30 min later and cancel subscription, then go in account again it DIDNT cancel or refund what I paid for zero access but says subscription cancels a month from now( September, 30 days later)
So I try to find a customer service number or contact, there is none it says for questions go to espn fan page on X… wth.. I don’t use X and not app I’m going to download to my phone..,
Complete scammer, refund my 11.99 as this was only game, team interested in watching…..
Scam………

31 August 2025
Unprompted review
Rated 1 out of 5 stars

It’s clear that ESPN does not care…

It’s clear that ESPN does not care about running a decent company. It used to be something worth watching. Now we have to listen Finebaum, Klatt and Stephen. They are the most clueless sports casters of all time. Finebaums terrible take on Arch Manning earned him a contract extension. Will not watch this again until they figure out how to do a job.

31 August 2025
Unprompted review
Rated 1 out of 5 stars

Espn does not care about their customers. Their customer service is non existent

I watching the Syracuse/Tennessee game and they cut it off and went to the Alabama /Florida State game with 6 minutes to go. Espn then I could watch the conclusion on the ESPN app. When I tried to that, all I got is they were experiencing technical difficulties. After about 5 minutes, I got a message that my event had been concluded. When I reached out to ESPN customer service,all I got after about being on the phone, was nobody I could talk was available,nor did they know how to get in touch with someone who could answer my questions The same thing happened 3 times last year.James Pitaro (Chairman of ESPN) should find another job,because he's not any good at the one he's got.

t

25 August 2025
Unprompted review
Rated 1 out of 5 stars

ESPN sucks and their customer service…

ESPN sucks and their customer service is nonexistent. Tired of paying for a subscription service that NEVER works!!! The fact that they can negotiate a near monopoly on College Football means they don’t give a damn about how poor their service is. UNACCEPTABLE!!!

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Why did ESPN App go away from…

Why did ESPN App go away from customizing multiview? They are supposed to have at least pre-built ones and during week 1 of college football there aren't any! ESPN get your shit together.

30 August 2025
Unprompted review

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