I had some issues with my phone number, but Iris made everything clear, explained the situation well, and helped me fix the problem. She responded quickly and communicated everything very clearly. I’m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had some issues with my phone number, but Iris made everything clear, explained the situation well, and helped me fix the problem. She responded quickly and communicated everything very clearly. I’m... See more
Company replied
I purchased a virtual number. The Q&A section says "Feel free to start using it for making calls and exchanging msgs as soon as you complete the purchase", when I tried to send a msg it said that veri... See more
Company replied
Avoid these scum bags. Their website says unlimited calls and sms, but non of that is available. You can’t even text or receive sms. Their website says they take crypto but they don’t. Their website a... See more
Company replied
Please provide a service for migrating eSIM products to other devices, as our users will be upgrading to newer devices and will need to transfer eSIM information. Please reconsider your users' needs.T... See more
Company replied
ESIM Plus provides the best mobile data plans that cover 159+ countries and virtual phone numbers for Calls and SMS!
V. Kareivių g. 6, 09117, Vilnius, Lithuania
Iris was so good in her support she helped me with my problem in 2 mins !!🙏🙏

Reply from eSIM Plus

Reply from eSIM Plus
I had some issues with my phone number, but Iris made everything clear, explained the situation well, and helped me fix the problem. She responded quickly and communicated everything very clearly. I’m completely satisfied with her help. Thanks again! 🙂

Reply from eSIM Plus
The sold a service that said you could get bank verification messages by sms and then turned around and said sometimes it doesn’t work - the lady in support - Anna basic told me tough luck bad choice by me

Reply from eSIM Plus
This company secretly interferes with user contracts on its server system, and recently, they brazenly changed phone plans that were promised to be "valid for life" at the time of purchase to only valid for one year – without any prior notice.

Reply from eSIM Plus
They keep charging 8 USD a month from my credit card i contacted the support NO RESPONSE AT ALL! And i contacted my bank, but there is no way to block these people from keep taking monthly money from me so EVERY MONTH i have to DISPUTE with my bank to get 8 USD back. Its very annoying. Do i need to keep dispute all my life or change my bank because of this company? SHAME ON YOU! BTW in case you take it seriously and you want me to change this review my CASE number at your site is: 1979856
I did send an email on your request and once again as expected: NO RESPONSE AT ALL!
Watch out before buy its one big SCAM.

Reply from eSIM Plus
This is a fraudulent company, yet it is ironically an officially licensed telecommunications agent in Estonia. The company secretly tampers with user contracts in the backend, and recently, they outright changed the phone number plans that were promised as “lifetime valid” at the time of purchase to only one year of validity—without any prior notice.
Moreover, their customer service representatives uniformly and laughably defend it with lines like: “It has always been one year valid; now it’s just being displayed correctly…”
Their credibility is extremely questionable.
I originally planned to travel to Estonia and bought the number in advance for that purpose, but this terrible experience made me cancel the trip entirely. It has to be said that a country’s telecom operators reflect, to a large extent, the local legal regulation and overall reputation. This incident has become the reason why I will never trust anything related to Estonia from now on.

Reply from eSIM Plus
Excelant app with even better technical support!!
I’m using this app for 2 years already and I have to say it’s best of it’s kind.

Reply from eSIM Plus
Horrible! Quick to charge for a service that DOES NOT WORK. Contact support takes forever to respond. This is disappointing

Reply from eSIM Plus
I didn’t want to handle physical SIMs when moving abroad. I got my number online, used it immediately, and haven’t looked back. This really feels like the future.

Reply from eSIM Plus
bought a number to activate WhatsApp, but it doesn’t work and I don’t receive the SMS. I even contacted support, and they told me, “Yes, we have numbers that don’t work; this is our policy, and your money will not be refunded. Be careful, scammers.”

Reply from eSIM Plus
"I bought a lifetime number (+372 5400 6018) in Aug 2025. Now they changed it to a 1-year limit. When I complained, support admitted they could change it back but demanded an extra $6 and a 60-day waiting period. This is pure extortion and a breach of contract. Stay away!"

Reply from eSIM Plus
Great esim service all the other reviews are a load of bullox never had a issue even with replacements.

Reply from eSIM Plus
Pretty uncool when your number is not renewable after 4 months and the new number is not working despite the money paid.

Reply from eSIM Plus
The service person is absolutely a disaster, not only unprofessional, but also lacking of the basic mindset as a customer service.

Reply from eSIM Plus
A very good app just always put warnings for certain numbers to avoid someone wasting their money

Reply from eSIM Plus
Its just a great app
Which keeps you engaged with rewards affordable subscription and if you are lucky you could even get a promo sometimes, i hope it stays forever

Reply from eSIM Plus
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.