eShores Reviews 

823
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience in tailoring holiday plans. The booking process is frequently highlighted as easy and stress-free, with many appreciating how the company handles complex arrangements, ensuring smooth execution. Reviewers consistently report fantastic holidays, commending the quality of selected hotels and convenient locations. Many customers express high satisfaction with the overall service, emphasizing the seamless execution of multi-destination trips and complex itineraries, leading many to book repeatedly and recommend the company to others.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often praising the seamless organization and... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professional and friendly approach... See more

Location

Reviewers mention positive feedback about location, with many praising the excellent and perfectly situated... See more

Booking process

People report positive experiences with the booking process, with many reviewers highlighting that flights,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked our holiday again with eshores to Costa Rica and again Chris was amazing. He tailored our requirements and stay and it was perfect. I would highly recommend eshores and our consultant Chr... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

Having come across this company by pure chance, I cannot fault them. Michelle not only picked out some great hotels but her consistent updates and emails meant we were completely at ease going away... See more

Company replied

Rated 5 out of 5 stars

Top quality assistance from Chris at anytime, day or weekend if required. Chris assisted from asking the right questions about us and what we needed from the 21 day 5 island caribbean tour. Total... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

4.9

Excellent

TrustScore 5 out of 5

823 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(823)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A company that gives you what you ask fors…

As always Andy knows how to provide us with our perfect holiday.
A company that actually listens to your requirements and delivers every time.
We have used eshores many times, for Thailand, Vietnam, Sri-Lanka and had the best experiences at good value

30 January 2026
Unprompted review
eShores logo

Reply from eShores

Hi Julia, thank you for your kind words. We're pleased to hear you've been happy with the service Andy has provided and enjoyed so many holidays with us. We hope we can help with many more. The eShores Team

Rated 5 out of 5 stars

Amazing Asia multi-trip

Hannah and EShores have delivered an amazing holiday adventure again. From the initial discussion from the welcome back, everything has been friendly, super efficient and spot on. I don't know how Hannah does it, but she understood our varied needs and gave us the holiday that we wanted, and couldn't have possibly organised so perfectly ourselves.

21 January 2026
Unprompted review
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Reply from eShores

Hi Miranda, thank you for your review and all your kind words about Hannah. We're just pleased you had such a great holiday and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

We were recommended this company by a friend

We booked on a recommendation from a friend and have not been disappointed. Hannah took our original request helped with hotels transfers flights and guided us throught the process. I will be booking again for next year. Absolutely seamless travel to 3 destinations.
Thank you

1 February 2026
Unprompted review
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Reply from eShores

Hi Catherine, thank you for your kind review. We're pleased to hear you were so happy with your experience. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Such excellent service from beginning to the end.

Such excellent service from beginning to the end. Everything went to plan in Egypt, from flights to hotels and taxis. Nick organised everything we just had to turn up. The price was very reasonable, the hotels first class. Big thank you to eShores.

6 February 2026
Unprompted review
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Reply from eShores

Hi Alexandra, thank you for your review and kind words about booking with us. We're pleased you had a great time in Egypt and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Had a great trip to Thailand with…

Had a great trip to Thailand with itinerary arranged by Andy.
All communications were good (including written) and arrangements for the holiday went well.
Would recommend this company.

24 January 2026
Unprompted review
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Reply from eShores

Hi Betty, thank you for your review and recommendation. We're pleased to hear you had a great time in Thailand and hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Expectations fully met

This is the first time that we have used eShores, and from the start we found them professional and responsive to our requirements. They took care of all our hotel and travel arrangements and kept us informed at all stages. This helped enormously in making our week-long holiday in Italy enjoyable and stress-free. We would very happily recommend them to others.

4 February 2026
Unprompted review
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Reply from eShores

Hi Anthony, thank you for your kind review. We're pleased you were happy with your trip to Italy and hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

We have just had the most amazing…

We have just had the most amazing holiday in Sri Lanka with an eight day tour of the island and four days at a beach resort, I can not fault the holiday in anyway, Andy done a great job, the Hotels were all superb, flights , transfers and tour guide were all sorted, with no problems of having to call anyone for not turning up. Sri Lanka is amazing and would highly recommend anyone to visit!
Thankyou Andy!

17 February 2026
Unprompted review
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Reply from eShores

Hi Michelle, thank you for your review and all your kind words about Andy. We're pleased you had such an amazing time in Sri Lanka and hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Great communication throughout

Great communication throughout. Emily helped research a two island Caribbean holiday and they provided fantastic accomodation, faultless flights and transfers. Thoroughly recommended.🙂

24 January 2026
Unprompted review
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Reply from eShores

Hi Geoff, thank you for taking the time to submit a review and your kind words. We're pleased you were happy with your experience. We hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Trip of a lifetime to New Zealand

Trip of a lifetime to New Zealand. Chris helped with everything and picked the perfect locations on the North Island all for a great price. Highly recommended!!

13 January 2026
Unprompted review
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Reply from eShores

Hi Kane, thank you for your review and we're pleased we could help with such a memorable trip. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

12 nights in the Canaries

Spent 12 nights in the Canaries, 4 on each of Lanzarote, Gran Canaria and La Palma. Andy organised all hotels, flights and transfers. Everything went perfectly at a very competitive price. Not the first time I've used eshores and looking forward to the next holiday.

24 January 2026
Unprompted review
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Reply from eShores

Hi Gavin, thank you for your kind review. It's great to hear your trip exploring the Canary Islands went so well, and you were happy with everything Andy put together. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Great customer service and good value holidays

Andy at E-Shores has been really helpful from when we booked our holiday to Thailand to when we travelled. He advised us on the itinerary, where to stay and also arranged all of the transfers between resorts which worked perfectly. All of the hotels had wonderful staff and were conveniently situated in relation to our requirements. We can't find fault with their customer service and will certainly use them again.

11 January 2026
Unprompted review
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Reply from eShores

Hi Linda, thank you for your kind review. We're pleased you had a great time in Thailand and found Andy so helpful. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand

Great service and informative would highly recommend

2 February 2026
Unprompted review
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Reply from eShores

Thank you for the review and recommendation Margaret, it's really appreciated. The eShores Team

Rated 5 out of 5 stars

Thank you to Andy on arranging a first…

Thank you to Andy on arranging a first visit to the magical Thailand.

The itinerary worked like clock work, everything happened as booked , flights, transfers , and hotels.

The hotel we had in ChangMai was exceptionally ideal for us . The staff were so friendly and it was a memorable visit for us (Shewe Wana Hotel).

We then flew to Krabi, picture postcard beach resort and stayed in the Sea Seeker Hotel, a great location near the hub of Aon Nang.

In summary it was a fantastic holiday and a big thank you to Andy for his patience with all the questions we fired at him and for hitting exactly what we wanted .

21 January 2026
Unprompted review
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Reply from eShores

Hi Mike, thanks for sharing your experience and your kind words about Andy. It's great to hear how much you enjoyed your first time in Thailand, and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Philippines and Hong Kong adventure

Had a great trip in Philippines and Hong Kong. All communication re flights and transfers were perfectly timed. We had 8 flights and 10 transfers. Can’t fault Eshores. Spoke to Nick after an internal flight was cancelled. Managed to sort another flight for morning after. Nick sorted transport on landing. All went smoothly. Look forward to our next holiday with Eshores. Definitely recommend them.

14 January 2026
Unprompted review
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Reply from eShores

Hi Karen, thanks for taking the time to submit a review. It's great to hear you enjoyed the Philippines and Hong Kong and were pleased with the team's support. Well look forward to helping with your next adventure. The eShoresTeam

Rated 5 out of 5 stars

Egypt vacation

Anna from Eshores helped us to get 8 days vacation for Egypt, and trust me all the accommodation provided were A+. We got the superb deal as per our budget and would definitely recommend Eshores for planning vacations. Much appreciated.

4 February 2026
Unprompted review
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Reply from eShores

Hi Mehul, thank you for your lovely review. We're pleased to hear how happy you were with your holiday to Egypt and the service Anna provided. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Great service and great Staff. Thanks Nick

Great service and great Staff.
Always easy to get through on the phone and talk to them.
We have used eShores( Nick) for a few holidays now and the service has been excellent.

20 January 2026
Unprompted review
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Reply from eShores

Hi Mr Harvey, thank you for your kind review. We're really pleased to hear how happy you've been with the support you've had from Nick.. we hope we can help with many more holidays. The eShores Team

Rated 5 out of 5 stars

A Seamless and Memorable Honeymoon Experience in Thailand

We booked our three‑week honeymoon in Thailand and had an absolutely wonderful time. We were very pleased with our itinerary, and both the hotels and transfers were of a high standard. We also appreciated being able to choose between different hotel options before confirming our trip.
Each location suited our plans perfectly, offering easy access to the beach and nearby sightseeing. Partway through the trip, I became unwell and we needed to delay our travel to the next destination. The helpline was incredibly supportive, offering clear advice on how to rebook our flights. We spoke directly with an agent who reassured us and guided us through our options.
As it was our honeymoon, we really noticed and valued the attention to detail throughout. Our agent also arranged several day trips for us while planning our itinerary, and these experiences were excellent they truly enhanced our holiday.

5 January 2026
Unprompted review
eShores logo

Reply from eShores

Hi Sarah, thank you for taking the time to share your experience. It's great to hear you enjoyed Thailand so much and were pleased with the advice and support you received. We hope we can help you with your next holiday. The eShores Team

Rated 5 out of 5 stars

Holiday to Sri Lanka 8 night tour and…

Holiday to Sri Lanka 8 night tour and then 6 nights in Maldives put together and organised by Andy at E-shores was amazing everything went so well flights transfers guide hotels excellent highly recommend It was busy and well worth touring Sri Lanka followed by relaxing break in Maldives Thank you

16 January 2026
Unprompted review
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Reply from eShores

Hi Janice, thank you for your review. it's great to hear you were pleased with the service you got from Andy, and that you had a great time in Sri Lanka and the Maldives. The eShores Team

Rated 5 out of 5 stars

Emily who dealt with our multi trip…

Emily who dealt with our multi trip holiday to Thailand really did hit the nail on the head. She listened to all our preferences in each location and picked the perfect spot each time. The whole trip was seamless from start to finish and we didn’t need to think of a thing, we could truly relax and enjoy the whole trip without worrying or forward planning as this had already been taken care of. I’d definitely recommend eshores and Emily in particular. Great service and value for money and takes all the hassle out of it. Thanks Emily, we’ll be in touch for our next trip 😊

2 January 2026
Unprompted review
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Reply from eShores

Hi Kieren, thank you for your kind review and lovely comments about Emily. We're pleased you had a great time in Thailand and will look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Fantastic Servcie - Can highly recomend eShores.

Rob from eShores made sure that everything was taken care of for our holiday to the US. Tailor made everything perfectly and answered every question I had. Can highly recomend using him and the company. - Looking to now book our next trip with them. The reviews speak for themselves. Excellent service.

30 January 2026
Unprompted review
eShores logo

Reply from eShores

Hi Dan, thank you for your kind review. We're really pleased you were happy with the service you received from Rob and had a great trip to the USA. We'll look forward to getting your next adventure booked. The eShores Team

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