eShores Reviews 

818
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless organization of their holidays, noting that all complex arrangements, including connections and transfers, proceeded perfectly. Many highlight the exceptional service from staff, who are described as helpful, knowledgeable, and patient throughout the entire booking process. Reviewers frequently commend the careful selection of hotels, often noting their excellent locations and quality, which significantly enhanced their holiday experience. The company's personalized approach, with agents accommodating specific requirements and making adjustments, ensures a tailored and stress-free trip.

What people talk about most

Holidays

Reviewers mention positive feedback about holidays, consistently praising the seamless organization and... See more

Staff

Customers had positive experiences with staff, praising their helpfulness, professionalism, and extensive... See more

Service

Users describe positive interactions with service, highlighting that everything went exactly to plan and was... See more

Location

Reviewers highlight positive aspects of location, with many praising the excellent and well-chosen hotels... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers highlighting the flawless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

Having come across this company by pure chance, I cannot fault them. Michelle not only picked out some great hotels but her consistent updates and emails meant we were completely at ease going away... See more

Company replied

Rated 5 out of 5 stars

Well eShores have done it again. Our second time booking with them and yet another outstanding holiday Travelling through China via the bullet train then onto Hong Kong Hotels perfect, b... See more

Company replied

Rated 5 out of 5 stars

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patien... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

5.0

Excellent

TrustScore 5 out of 5

818 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(818)

226 reviews in the last 12 months

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Rated 5 out of 5 stars

Emily was our contact at eShores

Emily was our contact at eShores, She was so professional, always quick to reply to any of my messages and lovely to talk to. I have organised many multi city trips myself but thought this time, with such a language barrier, going to China, I would get some help. Emily made a complicated trip so much easier and even better everything went so smoothly. Fantastic!

14 April 2026
Unprompted review
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Reply from eShores

Hi Genette, thank you for your review and kind words about Emily. We're pleased to hear how happy you were with the service you received, and we hope we can help you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patient & couldn't do enough for us. We did 5 nights in Phuket, 2 nights at the treehouses in Koh Yao Noi (amazing!! 5*) then 6 nights in Krabi. Transfers everything went perfectly smoothly, fabulous holiday & exceptional service from Andy throughout! 😄

18 April 2026
Unprompted review
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Reply from eShores

Hi Fionna, thank you for your lovely review. It's great to hear you all had such a good time, and were happy with all Andy did to help. We hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Tailor made holidays with a personal touch

Another great trip our third multi centre booked through eshores. Fantastic advice and selection of hotels, very accommodating with preferences of nights stays and locations.
We will definitely be using again in the future, top service especially from Andy R.
Thank you so much !!

11 April 2026
Unprompted review
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Reply from eShores

Hi Stella, great to hear you've had 3 trips now with us - we're pleased to hear how happy you've been with Andy and the team. We'll look forward to helping you again soon. Thank you for the review. The eShores Team

Rated 5 out of 5 stars

Fantastic holiday in South America

Just returned from a fantastic holiday in South America. We visited Peru, Chile, Argentina and Brazil. Loved every minute with so much to do and see. Thanks once again to Andy, everything went like clockwork, flights, hotels and transfers. Would highly recommend Eshores, Andy and the team did a great job. Thank you and can't wait to book our next holiday with Eshores.

8 April 2026
Unprompted review
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Reply from eShores

Hi Sara, thanks for your kind review and we're pleased to hear you had a great time exploring South America and were pleased with all Andy and the team did. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Wonderful trip to South America

Chris as always very helpful when it came to choosing where to stay and which hotels to use.

25 February 2026
Unprompted review
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Reply from eShores

Thanks for your kind review Pauline. We're pleased to hear you've found Chris so helpful. The eShores Team

Rated 5 out of 5 stars

Vietnam 2026

Andy @Eshores had everything arranged for us, flights, transfers and picked the best hotels for us, they are the very professional and the prices are great, i have and will continue to recommend them to friends

10 April 2026
Unprompted review
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Reply from eShores

Hi Joanne, thanks for your review and recommending us to your friends, it's much appreciated. The eShores Team

Rated 5 out of 5 stars

Great multicentre trip to Borneo.

Great multicentre trip to Borneo.
Lovely Hotels great locations,City, rainforest & beach.
A holiday with many flights/transfers all on time, thanks Eshores

10 April 2026
Unprompted review
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Reply from eShores

Hi Chris, your welcome, thanks for your kind review. We're pleased you had a great time in Borneo. The eShores Team

Rated 5 out of 5 stars

This is the first time using EShores &…

This is the first time using EShores & I’m sure it won’t be the last.
Chris was so helpful and knowledgeable of the countries we travelled.
We spent our first week in Cambodia, Phnom Penh & Siem Reap, then 8 nights in Khao Lak, Thailand.
We took his advice and did several excursions he mentioned.
We had an absolutely amazing time. 😎
Thank you Chris & eshores

5 April 2026
Unprompted review
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Reply from eShores

Hi Julie, thank you for your kind review. We're pleased you had a great holiday in SE Asia, and were happy with the help you got from Chris. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Had an amazing holiday in Thailand in…

Had an amazing holiday in Thailand in December 2025.
Andy sorted the holiday, as we had never been before and although we had ideas of what we wanted he made suggestions that we hadn't thought about
We stayed in 3 destinations, with flights between. These were all seamless and we had no issues navigating the country and locating our transports.
I am already using eShores again.

6 December 2025
Unprompted review
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Reply from eShores

Hi there. Thank you for your review and we're pleased you had a great experience and enjoyed Thailand. We'll look forward to sending you way on your next trip soon. The eShores Team

Rated 5 out of 5 stars

Costa Rica March 2026

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of the most beautiful places on earth. Keen on birds but certainly not fanatics but over 100 species seen including the quetzal, macaws, toucans, etc. Plenty of other wildlife. Nortico "chocolate farm" a must do. Awesome and everything went like clockwork so its thanks to Andy once again!!

12 March 2026
Unprompted review
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Reply from eShores

Hi Andy, thank you for your lovely review and kind comments about Andy. We're pleased to hear you had such an amazing time in Costa Rica, and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Vietnam

Just arrived back from a great adventure to Vietnam. From our initial conversation with Andy about the trip to getting there and getting around, couldn’t fault the attention to detail. Absolutely loved it and will be looking to book again with e shores.

31 March 2026
Unprompted review
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Reply from eShores

Hi James, thank you for your review. We're pleased Andy was able to help and you had a great time in Vietnam. We'll look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

Another fantastic trip

Another fantastic trip, this time a family trip to Cambodia. Chris as ever was on the ball from helping to plan the trip to making adjustments as we considered and reconsidered our plans. All the complex connections and transport arrangements went perfectly and the whole thing was communicated well throughout . While it’s great knowing they are there if things go wrong it’s even better knowing they rarely do!
There’s a reason we are repeat customers

3 April 2026
Unprompted review
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Reply from eShores

Hi Gary, thanks for your review and kind comments about Chris and your experience booking with us. We're pleased you've been so happy and had a great trip to Cambodia. We will look forward to sending you on another adventure soon. The eShores Team

Rated 5 out of 5 stars

Absolutely incredible holiday in Budapest

Absolutely incredible holiday in Budapest. Booked and all arranged by Kelly at EShores. This is now our third trip with EShores, all arranged by Kelly and we don’t plan to travel with anyone else. Getting it arranged at EShores and by Kelly makes the holiday so much more stress free. All you have to do once you have booked the trip with them and decided where and when you are going is to have a great time. My husband has travelled internationally for a long time with his work and has never experienced such a wonderful service as that provided by Kelly at EShores. I cannot recommend them enough. Truly magical holidays, stress free and we have never had a problem or concern with anything they have arranged for us. Many thanks to Kelly and the team at EShores.

31 March 2026
Unprompted review
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Reply from eShores

Hi Jennifer, thank you for your kind review. We're pleased to hear how happy you've been with the help you've had from Kelly with your last few holidays and that you had a great trip to Budapest. We look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

I had the absolute pleasure of working…

I had the absolute pleasure of working with Claire Smith to plan our recent trip to Thailand, and I cannot recommend her highly enough.

From the very beginning, Claire was incredibly attentive, responsive, and thoughtful throughout the entire booking process. She took the time to understand exactly what we were looking for and created a truly detailed and customized itinerary that exceeded our expectations in every way.

What really stood out was her professionalism and dedication. When we encountered a small issue with one of our hotels during the trip, Claire was immediately on hand to help. She responded quickly, handled the situation efficiently, and made sure everything was resolved smoothly, which gave us great peace of mind while traveling.

Thanks to her expertise and care, our trip to Thailand was seamless, enjoyable, and unforgettable. I am 100% satisfied with both Claire and her travel company, and I would not hesitate to recommend her services to anyone looking for a stress-free and perfectly tailored travel experience.

26 March 2026
Unprompted review
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Reply from eShores

Hi Viktoria, thank you for sharing your experience and all your kind words about Claire. We're pleased you had a great holiday in Thailand and were so happy with the support you received. Thanks again for your review and we hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

A great trip to Thailand booked with Chris!

Chris booked our lovely holiday to Thailand. Everything went really smoothly travelling to Bangkok then Krabi then Phuket and back to Bangkok again. Hotels were amazing, every taxi transfer turned up when it should and everything went to plan. Would definitely recommend using Eshores!

29 March 2026
Unprompted review
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Reply from eShores

Hi Lisa, thank you for your kind review. We're pleased you had a great time in Thailand and were happy with the work Chris did. We hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Excellent service

It was great to have one contact (Chris, in our case) throughout the planning of our holiday, this made it a more personalised experience.
We were delighted with the service and the confidence this gave us on our travels.
Will definately use eShores again.

23 March 2026
Unprompted review
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Reply from eShores

Hi Sally, thank you for your review and kind words. We're pleased Chris was able to help and we look forward to helping with your future holiday plans. The eShores Team

Rated 5 out of 5 stars

Andy from eshores: excellent service from start to finish!

Andy from eshores dealt with our Thailand very professionally, from start to finish. Unfortunately our holiday was affected by the Iran war and Andy did his utmost best to rearrange things for us so we could still enjoy our holiday. We then had further delays/cancellations along the way and Andy was always very helpful, even when stresses were high. I would highly recommend Andy to arrange your holiday, nothing was too much trouble!

15 March 2026
Unprompted review
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Reply from eShores

Hi N Hardman, thank you for your kind review. We're pleased to hear you were happy with how Andy assisted you during the Iran crises, and how we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

I booked a holiday last year and was…

I booked a holiday last year and was very happy with the communication , support and holiday, booked again and impressed with consistency and communication, great holiday, well planned listened to my requirements and price point , brilliant holiday , loved the 2 main hotels we stayed in both different but as described, will book again and happily recommend Andy who was available when needed even after booking and paying for holiday

12 March 2026
Unprompted review
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Reply from eShores

Hi Jeannette, thank you for taking the time to write a review. We're pleased to hear you found the process smooth and you had a great holiday. We'll look forward to helping you with your next holiday. The eShores Team

Rated 5 out of 5 stars

A Journey around South America

Booked through Eshores again as we have done for years now and as always from start to finish everything was absolutely brilliant, booked a South America adventure this time and although we truly didnt know what to expect it delivered in bucket loads and was a trip we will look back on for many years to come,Thanks again to Andy for sorting and the team at Eshores who always deliver great holiday experiences

12 March 2026
Unprompted review
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Reply from eShores

Hi Andrew, it's great to hear that you enjoyed South America and have been booking with us for years. We'll look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

EShores are THE best Travel Company I…

EShores are THE best Travel Company I have ever used. I’ve booked four long haul holidays through Michelle and I cannot thank her enough for making sure everything goes to plan smoothly and efficiently. Everything has been tailor made from start to finish including taxi collections and drop offs and there’s never been any hiccups. This year with the flight cancellations via the Middle East Michelle ensured we got home via an alternative route. She is amazing and so friendly and helpful. The Admin staff also deserve a huge thank you for their amazing professionalism with sending out any alterations occurring whilst on holiday ie flight changes etc. Thank you Eshores and I’ll be booking my 5th holiday of a lifetime soon !

24 January 2026
Unprompted review
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Reply from eShores

Hi Mandy, thank you for such a kind review. It's great to hear how impressed you've been with Michelle and the team, and we're pleased we've been able to help. We'll look forward to arranging that 5th adventure. The eShores Team

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