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'ES Contact Ops 360 is a UK-managed, Lagos-based outsourcing company providing professional customer support.' 'Inbound call handling, overflow call management, and out-of-hours support to businesses in the UK, US, and international markets.' 'Our team helps companies deliver consistent, high-quality customer experiences while reducing operational costs, with a focus on reliability, clear communication, and long-term client partnerships.
Manchester , United Kingdom
4.0
3 reviews
No recent history of asking for reviews
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We worked with ES Contact Ops 360 for outsourced call handling support. Communication was clear, the team was professional, and they took time to understand our business requirements. A positive experience overall, and we appreciated their flexible approach to customer service.
ES Contact Ops 360 provided additional support with customer enquiries during busy periods. The team was responsive, easy to communicate with, and willing to adapt to our processes. Their service helped us manage incoming enquiries more effectively.
Great call center, understood my company needs. Affordable and professional staffs
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