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Company details

  1. Market Researcher

Information provided by various external sources

Toluna, the easiest way to ask and answer questions and get rewarded for sharing your opinions.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

"This app is blatantly defrauding its…

"This app is blatantly defrauding its users. My account was deactivated and my balance confiscated without any clear reason. Their support team only provides scripted, 'copy-paste' excuses that ignore the actual problem. It is a clear case of deceptive financial behavior. I request Google to intervene immediately, hold this developer accountable, and stop this exploitation of the user community."

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Who Cares?

Some of the agents behind zendesk answering your incidences have no intention to really investigate and find out what went wrong when you complete a survey, get a survey error and never get paid for it.

What are they for?

To reply, sorry... next time should be ok.

Toluna never lose... We waste our time filling up these surveys hoping that everything goes well and get paid.

I feel very strongly about how little Toluna cares about not happy customers.

3 March 2023
Unprompted review
Rated 1 out of 5 stars

the epitome of garbage

it randomly logs u out of surveys without warning even after u finish 95% of it and the rewards are dogsht and most of the surveys arent even available trust me this crap is not worth ur time ud be better off diving into a well to look for pennies

13 September 2022
Unprompted review
Rated 1 out of 5 stars

Toluna is a total scam

Toluna is a total scam. Absolute waste of time and effort for little or nothing gains. You spend 15-20minutes completely a survey and at the very end when they've collected all the required information, you are told you've not qualified for the survey. This is the most useless Survey site, please stay well clear of them.

2 August 2022
Unprompted review
Rated 1 out of 5 stars

They pay you way too little

They pay you way too little, while they probably rake in the cash. Don't waste your time here, and just use another website to fill in surveys if that is what you want to do.

7 August 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time!

Sorry guys, but this is one of the worse survey sites.
I start a survey and after a few questions about 5 or 10 min down a survey, they tell me I don't qualify. They collect my answers and I don't get any points. Sometimes I'm in a survey 30 min and all of a sudden it stops with an error message and next I get the message the survey is full. 30 min for nothing! Waste of time! But they did collect my information!
Seldom I get a chance to finish a survey.
You sure don't get rich on this survey site!
I have not redeemed my points yet but I will give you an update how they handle that.
Or maybe the say: sorry you don't qualify!!

13 September 2019
Unprompted review
Show reviews in all languages. (28 reviews)

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