ES Sabers Reviews 

1,480
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and brilliant craftsmanship, noting that the lightsabers feel sturdy, look completely amazing, and feature truly impressive details. Many enthusiastic buyers also appreciate the swift shipping times and helpful support when ordering custom sabers or unique collectibles. Some reviewers were not happy with unexpected delivery delays, mentioning that orders frequently took weeks to arrive without proper tracking updates. Additionally, many consumers pointed out poor communication and very slow response times from customer service agents when trying to resolve missing parts or damaged items.

What people talk about most

Product

People report positive experiences with product, highlighting top quality and durability. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, highlighting top quality products, amazing craftsmanship,... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While many consumers report swift and seamless... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a high level of disagreement among... See more

Response time

Customers consistently note negative experiences with response time. Reviewers report waiting weeks for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the apprentice lightsaber as I this is my first experience with a lightsaber. The price was cheap and affordable for a beginner. Arrived within 2 days of ordering and all business was done sw... See more

Company replied

Rated 4 out of 5 stars

It is great fun. Really high quality. I’m having so much fun using it. Definitely shopping with ES sabers again!

Rated 4 out of 5 stars

Exactly what I needed and fits perfectly. Little pricey for what you get


Company details

  1. Hobby Store
  2. Electronics Store
  3. Toy Store

Written by the company

We supply combat sabers which are suitable for duelling. We have standard and premium replica hilts, with hilts being designed based on the films, series and games. All sabers have flash on clash, blaster effects, force and lightening effects, sound fonts, blade styles and can change blade colour. You can select from RGB Base lit, Eco Pixel, GHv3 or Proffie Pixel. Recently we have started to make 3D printed hilts and have been taking requests on designs to be made. We also offer a customisation service so you can have your hilt weathered, acid etched, battle scarred or have other customisation done to make your hilt look unique. See some of our custom designs on the website, we have made many cross over designs and etched these designs. You can also customise your saber by purchasing hilt parts, so whether you are buying a brand new hilt or adding to your existing one, you can make it look unique by altering the parts. We have a fast production time of around 2 weeks with delivery taking 2-3 days for UK orders. We can ship internationally which takes 5-7 days. We offer a fast and friendly service, free warranty on all sabers for 1 year and only use high quality parts. Take a look at our website and reviews, see for yourself!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(1,480)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

ES Sabers are one with the Force!

After shopping around ES Sabers had the most reasonable prices. Their customer service is amazing as they responded quickly to my questions. They also took great care to ship my items. ES Sabers is legit and I highly recommend them!

9 January 2025
Unprompted review
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Reply from ES Sabers

Thank you so much for the review.

Rated 5 out of 5 stars

Lightsaber

My lightsaber arrived yesterday, my experience so far has been fantastic, I definitely plan on getting another one sometime soon!

9 January 2025
Unprompted review
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Reply from ES Sabers

Thank you Matthew.

Rated 5 out of 5 stars

Great service

Great service, great product! The level of customer contact over the delivery of my product was excellent. The product came carefully packaged (better than my sons from another supplier). The sabre is brilliant. V happy 50 year old! 😂👍🏼

8 January 2025
Unprompted review
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Reply from ES Sabers

Thank you so much!

Rated 5 out of 5 stars

Love it

Love it! Bought for my son’s birthday and Christmas. Excellent quality and feels like a real Jedi weapon. Thank you

8 January 2025
Unprompted review
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Reply from ES Sabers

Thank you Sarah!

Rated 5 out of 5 stars

The product is amazing

The product is amazing! I'm so shocked at the quality of the materials, sounds, fonts, and the service. This company has the whole package. Even during the Christmas period they replied back to me within an hour or so. Extremely happy to do business with this company.

30 December 2024
Unprompted review
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Reply from ES Sabers

Thank you so much for the review.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, products safely packed and delivered, can’t fault this company, reordered another item,

28 December 2024
Unprompted review
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Reply from ES Sabers

Thank you so much for the review

Rated 5 out of 5 stars

Impressive, most impressive.

Ordered my first lightsaber for my sons Christmas, didn’t really know what to expect but I was delighted. Good website, pricing and choice, prompt delivery, smart packaging, and the product itself is fantastic! Want to keep it for myself! Thanks ES, will buy from you again.

13 December 2024
Unprompted review
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Reply from ES Sabers

Thank you for the review Darren

Rated 1 out of 5 stars

Worst company I have ever dealt with I…

Worst company I have ever dealt with I ordered a blaster on the second of November it's now 13th of December it's only now gone into production so I probably won't have it for Christmas and trying to get a reply is next to impossible deffinitly would not recommend es sabers to anyone

13 December 2024
Unprompted review
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Reply from ES Sabers

Thank you for your review. As stated on the website during busy periods we have a delays, we get back to everyone as soon as we can. Your order was delivered on 19/12/24. Thank you.

Rated 1 out of 5 stars

We ordered a blaster for our son on 2nd…

We ordered a blaster for our son on 2nd of Nov and still in production very worried now as its from santa only thing our son asked for says 2 weeks to say we have well waited our time now

2 November 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you for your review. As stated on the website during busy periods we have a delays, we get back to everyone as soon as we can. Your order was delivered on 19/12/24. Thank you.

We have seen there are at least 2 reviews now from the same order.

Rated 1 out of 5 stars

Avoid!!!!

I sent my item back and still haven’t received a refund. I have tracking and signature proving it was delivered yet I’ve had no refund. I purchased this rubbish item in September. We are now in December and it still isn’t resolved!!!

You have plenty of time to reply to these reviews but no time to process my refund?!

Shocking!!!!

10 December 2024
Unprompted review
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Reply from ES Sabers

Hello Stephanie - thank you for your review and abundance of messages. Your order was refunded on 02/12/24 - 9 days ago. Please email us if you need any further help. Thank you.

Rated 2 out of 5 stars

waiting over 3 weeks with no communication …. will santa deliver?

I have been waiting over 3 weeks for my ordered sabers and nothing. I have sent several emails but got no response, i ordered these light sabers 16th november and according to the emails they’ve been in production as of 23rd november and they have no customisation…. what is going on?
With no communication accept copious emails about deals to order more sabers! how can they advertise if they can’t produce their current order book? my two boys are firm santa believers i think this could crush them.

16 November 2024
Unprompted review
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Reply from ES Sabers

Hello Charlotte, I have sent you an email and your order was dispatched yesterday. We are busy during this period and unfortunately can't respond to all emails and messages and reviews at the same time as packing the orders. We hope you have a magical Christmas.

Rated 5 out of 5 stars

Excellent customer service & product

Excellent customer service from start to finish (thank you Sophie). Even when UPS were a disaster [no fault on the part of es-sabers] the customer service was excellent to ensure I got my order. The product was high quality with an excellent look, feel and weight and I think great value for money. I would highly recommend.

6 December 2024
Unprompted review
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Reply from ES Sabers

Thank you Daniel

Rated 5 out of 5 stars

Standard mystery box

Ordered the standard mystery box. Good delivery, good packaging. Great product really happy with it.

5 December 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you Simon!

Rated 5 out of 5 stars

Top team

After several years searching for a saber and intense research, the ES Sabers sabers were the ones that surprised me the most in terms of quality/price and that's why I decided to make my purchase, from the beginning the monitoring, attention and professionalism of the The team was excellent, easy and quick processes and attention until the end of the purchase. I can't wait for my saber to arrive and be able to enjoy and evaluate it, and then I will give my full evaluation.

29 November 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you for the review.

Rated 1 out of 5 stars

honestly just disappointed

honestly just disappointed at the start they were brilliant answering my stupid questions
Then silence after i threated to get PayPal involved I got a nice big update on my order time passed sent a few more emails but pretty much got ghosted
Edit guess they haven't seen the email from PayPal either

29 November 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Hello there - I have just checked and could not see an email that I had not responded to - unfortunately our completed 3D prints got busy very quickly and our orders are taking longer than anticipated. Drop me an email and I will get back to you. Thank you.

Rated 1 out of 5 stars

Premium mystery box

I just got the premium box, very disappointed with it, hilt ain’t that bad apart from the button cover just slides off and sharp edges around the control box, the core is dreadful. The sound quality is horrendous and to top it off it’s a base lit which in my opinion is for children, I would’ve rather it be Neo pixel and them just not send the blade if they just wanted to save money, they must only want you to try it once because never again will I waste my money on a mystery box. Your selling the hilts at more than double the price of AliExpress, for the exact same item, and then pretending that it’s some sort of deal.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

The force was with them

I purchased 2 sabers from ES and had a specific requirement for them.
Sophie and the team did me proud and they got the order to me in record time.
They look great and will be well used.

Commication was fast and accurate and informative and very helpful, from the start to finish only took 2 days

I highly recommend ES sabers to anyone

Congratulations team you've done yourself proud today!!!!

22 November 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you so much for the review! Enjoy :)

Rated 5 out of 5 stars

Positive experience all round.

I have placed two orders recently. Both times I've received good service and great quality items at excellent prices. Shipping charges are also some of the most reasonable I've come across. An all round positive experience.

21 November 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you for the review Sean!

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