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Review summary

Created with AI, based on recent reviews

Considering 1,215 reviews, reviewers overwhelmingly had a great experience with this company, praising the quality of their service and products. Customers consistently highlight the professionalism and efficiency of the staff, noting their punctuality, hard work, and thorough cleanup after installation. Many appreciate the detailed explanations from sales representatives and the overall smooth process from start to finish. However, some customers also noted concerns regarding the pricing, finding it to be on the higher side, though many felt the quality justified the cost. A few other people also felt that the sales approach was a bit aggressive or that there were issues with the initial installation quality and subsequent cleanup.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, courtesy, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of materials used, such... See more

Product

People report positive experiences with the product, with many expressing satisfaction with their new roofs,... See more

Price

Customers consistently note ambiguous experiences with price, with many finding the cost of services, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Erie fixed our garage roof and finally it is safe and dry again. They also fixed a joist or two that I didn't even realize were broken! The roof had a few holes in it after, I don't honestly... See more

Rated 5 out of 5 stars

Getting a new roof is a major investment. I did not want to do it on the cheap nor be taken advantage of. I made a great decision selecting Erie Home. From my initial meeting with a customer represen... See more

Company replied

Rated 5 out of 5 stars

I made the right decision when I chose Erie Home for my roofing project. A sales consultant and roofing specialist visited my home to consult with me and educate me on the damage to my roof, Erie Home... See more

Rated 5 out of 5 stars

Excellent job unbelievable workers they left the yard cleaner than when they found it … to be honest I didn’t care for the price but you get what you pay for … couldn’t be happier.. better materials a... See more


Company details

  1. Roofing Contractor

Written by the company

Across the United States, Erie Home is a leading home improvement and replacement contractor representing decades of experience while providing investment grade improvement solutions, direct to the homeowner. Lifetime warranty offerings and convenient, in-home financing options ensure that every homeowner we work with gets the most value for their investment. We're committed to providing an overall great customer experience making a project completed by us, your easiest home improvement project ever. Erie Home is proud to maintain high consumer ratings with Trust Pilot, Google, BBB, Guild Quality and listed as one of America’s Top 100 Roofing Contractors. Choose Erie Home for your next home improvement project and experience the difference for yourself. Our highly dedicated team is here to help you make your dream home a reality. Erie Home is also listed with Inc. 5000 as one of America’s fastest growing companies as well as a leading brand with the industry’s most widely used source, Qualified Remodeler.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The roof materials that they use on my…

The roof materials that they use on my roof are really nice. I really like the insulation material they used on the decking. They did the job really in 1 day. The next day was just a little finishing up touches. I think the warranty is the best part of the deal.

7 April 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Jean. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 5 out of 5 stars

Over all great experience with company…

Over all great experience with company from start to finish ! Would highly recommend their products and service!

18 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Mark. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

It was done same day and by the time…

It was done same day and by the time they left it was like they where never there. They cleaned up and did basic repairs without raising the quote.

20 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Dominic. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

My experience with this company was…great

My experience with this company was great. The salesman was very knowledgeable, nice. I was most impressed by the salesman not pressure me into buying what I couldn’t afford. The team was very nice, an did a great job with the installs. They answered my questions. And did a great job cleaning up after the work was completed. I will recommend this company to others.

25 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Claudette. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

They explained the progress of the job…

They explained the progress of the job step by step. There crew was amazingly efficient. The final product has definitely improved the looks of my home...

23 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Al. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Professional from start to finish!

Professional from start to finish using superior materials. The guys worked through unfavorable weather conditions. I also have Yankee gutters which some companies won't work on. Completely satisfied.

29 December 2025
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Jeff. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

The staffs arrived on time and prepared…

The staffs arrived on time and prepared tarps around my house for easy cleaning. They finished by end of the day. The place was inspected for any waste. Great job.

9 April 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Norman. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 5 out of 5 stars

Very professional

Very professional, clean courteous crew. Got roof done in a very timely manner.

24 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Dwayne. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Erie Home a Positive Experience

The representatives of Erie Home were very friendly and helpful! The crew was quick and efficient, and were considerate of our home as they worked!

31 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Bonnie. We are thrilled to learn that you had a positive experience with us!

Rated 5 out of 5 stars

Roof

The salesman knew his stuff. Showed me in the attic and then pictures of bad places that I was unaware of. The crew was large tore it off and put the new roof back on in 1 DAY. Amazing company.

23 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Dan. Thank you so much for leaving us an A+ review!

Rated 5 out of 5 stars

Very good experience

The salesman was very knowledgeable and helpful with making our decision. The installation workers were great. They were very respectful of the property and cleaned up everything when done. We were very pleased with the experience.

23 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Heide. Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Complete explanation of materials with…

Complete explanation of materials with samples. Easy financing. Job completed on time, left my yard cleaner than when they arrived. Like they were never there, except for a beautiful new roof.

20 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Candy. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

Top Notch

The quality of roofing material is top notch. Had great communication with the sales rep and installers from beginning until the end. Highly recommend Erie Home.

1 April 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Love our metal roof

Great process from begging to end. The sales team that came out walked our whole roof and covered every area of all our attics. They were the only contractor to do so of all the quotes we received. The installation team had our old roof off and the new one installed in 1.5 days! They did a great job keeping the site clean and us informed with the progress. We love our new metal roof and highly recommend Erie Home.

8 April 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Ivan. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 5 out of 5 stars

The crew showed up on time.

The crew showed up on time.
They were very respectful of our property. They cleaned up so well when they finished the job. They checked for nails at least three times.
The roof looks beautiful. It seems to be
high quality material They used.
I think the price is a bit too expensive, but I also am a believer that you get what you pay for. I would definitely recommend Erie roofing if you want top quality materials and workmanship.

30 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Katherine. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

I got my Roff done in a perfect time

I got my Roff done in a perfect time, the guys came early and they worked until the sun is out, I am so happy with the work and very clean . What can I said, looks beautiful very, very neat . I recommend in a heartbeat due to you’ll be very pleased!
Respectfully,
JC Cruz

27 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, JC. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 5 out of 5 stars

Very nice experience they were all very…

Very nice experience they were all very knowledgeable about the products explained everything clearly The work was done on a timely manner and clean up was done efficiently. Would recommend them

30 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Julie. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Overall

Overall, it was a pleasant experience. Hard working employees & quality work. Love the 30yr warranty! Top of the line materials is what sold me on Erie home roofing. Financing was easy too! I love my new roof!

14 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Dee. We are thrilled to learn that you had a positive experience with us!

Rated 5 out of 5 stars

True five star Service came at 7 AM and…

True five star Service came at 7 AM and had the roof on by 2 PM. Did a wonderful job and cleaned up. Couldn’t have asked for a better company would do it over again.

27 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, James. Thank you so much for leaving us an A+ review!

Rated 5 out of 5 stars

Very professional company

Excellent presentation by the vendors, great communication all around, and the roofers were amazing. The site foreman answered all our questions. I would definitely recommend Erie Home. Very easy to work with!

26 March 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Gene and Sue. Your feedback is highly appreciated. Thank you for the review!

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