I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more
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Review summary
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This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more
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The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more
Company replied
Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more
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Company details
Written by the company
ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!
Contact info
Rose House, Dingleton Road, TD6 9QY, Melrose, United Kingdom
- +44 (0)1896 755540
- shop@eribe.com
- eribe.com
4.7
Excellent
324 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Beautiful jumper as the photo.
Beautiful jumper as the photo.
The wool is so soft and warm and wears well. This is my second Eribe woolly.
Excellent service arrived very quickly.
23 February 2024
Reply from ERIBÉ Knitwear
We're thrilled to hear that you're loving your ERIBÉ jumper! It's wonderful to know that the wool is soft, warm, and wears well, and we're delighted that this is your second ERIBÉ woolly. Thank you for your kind words about our service and for sharing your positive experience with us. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your cosy jumper! - Team ERIBÉ 🐑🧶
Found a really beautiful cardi on line…
Found a really beautiful cardi on line - no problem ordering it and a week later it was in my hands in Australia. Love the cardi - so special - has lived up to all my high expectations,
Many thanks.
29 February 2024
Love this cardigan
Love this cardigan! Love the smell of the wool! feels so natural . The colours are gorgeous and the design unusual and interesting! I have two other cardigans from Eribé, this company never disappoints.
Thanks Eribe another winner!
20 February 2024
Unprompted review
Lovely sweaters but difficult to return damaged sweater from USA
In all, I have ordered 3 Kinross sweaters and they are really lovely. Two of these arrived in perfect condition, but one did arrive with dropped stitches on the inside of the sweater. I have tried to return this to Eribe but because I live in the USA, I don't think it is possible to get a return label from Eribe. I have been trying for over a month and now am giving up because my requests are never answered. That said, I really love the soft quality of yarn, the Fair Isles patterns and
exquisite color combinations. I am disappointed I cannot return the one Kinross that arrived with knitting flaws.
23 January 2024
Unprompted review
I love my alpine sweaters
I love my alpine sweaters. They are a perfect fit, warm and comfortable!
29 January 2024
Reply from ERIBÉ Knitwear
Thank you for your wonderful feedback! We're thrilled to hear that you love your Alpine sweaters. If you ever need anything else, don't hesitate to reach out. - Team ERIBÉ 🐑🧶
Wonderful products
Wonderful products, the Alpine cardigans and jerseys are beautifully designed and well-made. Have bought several over last 3 years.
29 January 2024
Reply from ERIBÉ Knitwear
Thank you for your fantastic review! We're delighted to hear that you love our Alpine cardigans and Sweaters. Your continued support means the world to us. - Team ERIBÉ 🧶🐑
Reply from ERIBÉ Knitwear
We're pleased to hear that you found our descriptions clear, efficient, and direct. If you have any further questions or need assistance, feel free to let us know. - Team ERIBÉ 🐑🧶
Reply from ERIBÉ Knitwear
Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product, delivery, and follow-up. If you ever need anything else, please don't hesitate to reach out.- Team ERIBÉ 🧶🐑
Great product, pricey shipping
No problems other than very expensive shipping (70% of the cost of the item I ordered). Delivery was quick but slower shipment at more reasonable rates would have been fine.
Otherwise, what I ordered is attractive and well made - an excellent product.
26 January 2024
Reply from ERIBÉ Knitwear
Thank you for your feedback! We're glad to hear that you're pleased with the quality of our product. We understand your concern regarding shipping costs and will take this into consideration for future improvements. If you have any further questions or need assistance, please feel free to reach out. - Team ERIBÉ 🐑🧶
Fabulous tank top
Fabulous tank top
I’ve had a cardigan in the same pattern for a couple of years which I love so much I was delighted to see the tank top in my size this season! Great buy. Arrived promptly.
25 January 2024
Reply from ERIBÉ Knitwear
Thank you for your wonderful review! We're delighted to hear that you love your tank top and that it matches your beloved cardigan. - Team ERIBÉ 🧶🐑
Perfect service
Perfect service, excellent quality product, quick delivery, nice efficient efficient person to speak to on the telephone which was answered quickly
25 January 2024
Reply from ERIBÉ Knitwear
Thank you for your fantastic review! We're thrilled to hear that you had a perfect experience with our service. We're glad you found our product to be of excellent quality and that delivery was quick. It's great to hear that you had a pleasant experience speaking with us over the telephone as well! - Team ERIBÉ 🐑🧶
it was a very quick purchase delivery
it was a very quick purchase delivery, however i did write to you asking that you do not send my sweater untill the friday, as i was not in the country till the saterday, this was not taken up , you delivered the sweater on the wednesday or thursday i cant remember which day it was....
10 January 2024
Reply from ERIBÉ Knitwear
Thank you for your feedback! We apologize for any inconvenience caused by the early delivery of your sweater. We'll make sure to improve our communication and accommodate your requests better in the future. If you have any further concerns or need assistance, please feel free to reach out to us. - Team ERIBÉ 🧶🐑
Winter jumper in lovely colours
I ordered and recieved a beautifully crafted jumper for cold days and the winter.
Keep me posted about your products in future.
Thanks again.
12 September 2023
Reply from ERIBÉ Knitwear
Thank you for your feedback! We're delighted to hear that you're pleased with your winter jumper. We'll be sure to keep you updated on our future products. If you ever need anything else, feel free to reach out. Thanks again for your support! - Team ERIBÉ 🐑🧶
Reply from ERIBÉ Knitwear
Thank you for your feedback! We're glad to hear that you love our product and appreciate the beautiful colours. If you have any questions or need assistance in the future, feel free to reach out. -Team ERIBÉ 🧶🐑
Reply from ERIBÉ Knitwear
Thank you for your feedback! We apologize for any disappointment caused by the colour not meeting your expectations. We'll work on improving our online representations. If you need further assistance, please reach out. - Team ERIBÉ 🐑🧶
Beautiful jumper
Beautiful jumper. Lovely colour and great quality wool. I’m about to order another one and some gloves.
3 January 2024
Reply from ERIBÉ Knitwear
Thank you for your review! We're thrilled to hear that you love your jumper and find the wool quality great. We look forward to assisting you with your next order, including the gloves. If you need any help, feel free to reach out! - Team ERIBÉ 🧶🐑
Loved my sweater -
3 January 2024
Reply from ERIBÉ Knitwear
Thank you for your feedback! We're thrilled to hear that you loved your sweater. - Team ERIBÉ 🐑🧶
ERIBÉ were great when I got wrong size
ERIBÉ were great when I got the wrong size. It was my own fault for not allowing for extra room in the slim fit sizing on the Brodie vest (would recommend others order up from matching your strict measurements). The correspondence about my return was prompt, courteous, and acommodating. Wonderful experience and I will definitely order more of ERIBÉ's fine quality products in the future. Thank you!
3 January 2024
Reply from ERIBÉ Knitwear
Thank you for your review! We're glad to hear that our team provided prompt, courteous, and accommodating assistance when you needed to return the wrong size. Your recommendation to others regarding sizing is valuable, and we appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to reach out. - Team ERIBÉ 🧶🐑
Reply from ERIBÉ Knitwear
Thank you for your feedback! We're delighted to hear that you're pleased with your jumper! - Team ERIBÉ 🐑🧶
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