Equipment Trader Reviews 114

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Save your money. At first, the advertising package appears to look attractive based on cost. I work for a VERY large nationwide aerial lift company who also uses several other advertising platforms wi... See more

Company replied

Rated 4 out of 5 stars

Created an account, posted photos, paid, and was locked out of my account the next morning. Called in multiple times, got transferred around, and left a voicemail with no response. Update: Got a... See more

Company replied

Rated 2 out of 5 stars

Placed 3 ads and after 2-3 weeks I searched my machines they did not appear ? Rep said that the “ Category” section of the machine description sometimes does not function properly. I advertise on... See more

Company replied

Rated 3 out of 5 stars

Although using your platform is easy, the only email I've received was a person affiliated with you that was trying to get me to give, 520 $ to list the tractor at auction. No other interest. Better l... See more

Company replied

Company details

  1. Online Marketplace
  2. Business to Business Service

Written by the company

Buy, sell and research new and used heavy equipment. Find the construction equipment for sale, farm equipment for sale, heavy equipment for sale and equipment trailers for sale you desire quickly from our network of trusted heavy equipment dealers.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

114 reviews

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Rated 1 out of 5 stars

I have yet to get any feed back on this…

I have yet to get any feed back on this piece of equipment.

5 June 2024
Equipment Trader logo

Reply from Equipment Trader

Thank you for sharing your feedback. We are sorry to hear that you haven't received any leads or interest in your listing. At Equipment Trader, we strive to help sellers connect with potential buyers as effectively as possible. We understand how frustrating this can be and take such issues very seriously. For assistance in preparing a quality ad to attract more leads, please visit our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Additionally, don't hesitate to contact our support team directly at Ads@Traderonline.com. We're here to ensure you have a positive experience selling your equipment on Equipment Trader.

Rated 1 out of 5 stars

I was under the impression my ad would…

I was under the impression my ad would be featured near the top but it’s no where close. Also I have asked Gage, the salesman, to help me on two different occasions to make changes to the ad with no reply. I am very disappointed that I paid over $1200 for this.

5 June 2024
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Reply from Equipment Trader

Thank you for taking the time to provide your feedback. We're glad to hear that you found our listing service satisfactory. However, we’re sorry to learn that your equipment didn't attract the interest you were hoping for. At Equipment Trader, we strive to connect sellers with potential buyers as efficiently as possible. While we work hard to ensure maximum visibility for all listings, there are times when market demand can vary. We appreciate your business and are committed to helping you succeed. If you have any questions or need further assistance, please don’t hesitate to contact us at Ads@Traderonline.com.

Rated 1 out of 5 stars

we have only got calls from swindlers…

we have only got calls from swindlers who want us to take fake cashiers checks and people asking me to pull reports that cost $40 that obviously work for that company
Haven’t spoke to any real customers

3 June 2024
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Reply from Equipment Trader

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. We are glad to receive this feedback and are working on a solution. Please feel free to reach out to us directly at Ads@traderonline.com if you would like to discuss this further.

Rated 1 out of 5 stars

Login is a pain use passwords!!

Login is a pain
Uploading pics is stupid just upload them from the computer not the extra step if Vimeo

6 June 2024
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Reply from Equipment Trader

Thank you for sharing your experience with Equipment Trader with us. We apologize for the ongoing issue you're experiencing with Equipment Trader. Ensuring a seamless experience is our priority, and we're committed to resolving this matter promptly. Please provide us with more details at Ads@Traderonline.com, so we can address the issue effectively. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this for you. If you have any further concerns or need assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great place to list very reasonable…

Great place to list very reasonable price

4 June 2024
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Reply from Equipment Trader

Thank you so much for your positive feedback! We're delighted to hear that Equipment Trader made the process very easy for you. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out via our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help. Thank you again for your kind words and for choosing Equipment Trader!

Rated 3 out of 5 stars

Equipment trader did fine listing the…

Equipment trader did fine listing the equipment there just wasn’t any interest shown.

15 May 2024
Equipment Trader logo

Reply from Equipment Trader

Thank you for taking the time to provide your feedback. We're glad to hear that you found our listing service satisfactory. However, we’re sorry to learn that your equipment didn't attract the interest you were hoping for. At Equipment Trader, we strive to connect sellers with potential buyers as efficiently as possible. While we work hard to ensure maximum visibility for all listings, there are times when market demand can vary. We appreciate your business and are committed to helping you succeed. If you have any questions or need further assistance, please don’t hesitate to contact us at Ads@Traderonline.com.

Rated 1 out of 5 stars

I haven’t gotten any calls. Only scams! except scams.

I haven’t gotten any calls except scams.

8 May 2024
Equipment Trader logo

Reply from Equipment Trader

Thank you for sharing your experience with selling equipment on Equipment Trader. We apologize for the inconvenience of receiving only scam calls instead of genuine inquiries. We understand how frustrating this can be and take such issues very seriously. Assistance is available to help with internet scams and fraud at our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/817538362. Additionally, please don't hesitate to contact our support team directly at Ads@Traderonline.com to ensure you have a positive experience selling your equipment on Equipment Trader.

Rated 1 out of 5 stars

No leads or interest at all.

No leads or interest at all.

6 May 2024
Equipment Trader logo

Reply from Equipment Trader

Thank you for sharing your feedback. We are sorry to hear that you haven't received any leads or interest in your listing. At Equipment Trader, we strive to help sellers connect with potential buyers as effectively as possible. We understand how frustrating this can be and take such issues very seriously. For assistance in preparing a quality ad to attract more leads, please visit our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Additionally, don't hesitate to contact our support team directly at Ads@Traderonline.com. We're here to ensure you have a positive experience selling your equipment on Equipment Trader.

Rated 5 out of 5 stars

Perfect

Equipment Trader made the process very easy.

Thank You

3 May 2024
Equipment Trader logo

Reply from Equipment Trader

Thank you so much for your positive feedback! We're delighted to hear that Equipment Trader made the process very easy for you. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out via our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Thank you again for your kind words and for choosing Equipment Trader!

Rated 1 out of 5 stars

I have spent time reviewing and…

I have spent time reviewing and responding to a little over 30 text messages and all have been fraud. I paid for a professional product to sell my equipment, I get less fraud from Craigslist. It beyond reasonable that a paying customer would have to deal with this type of response from a simple sellers ad. As a business owner I don’t have time to deal with this nonsense, I expect you guys (Equipment Trader) to do a much better job vetting those whom stock your sites and prey on your customers for fraud opportunities.

I call Equipment Trader Monday, this last week to inform your company of the experience, left a message, and no one has responded back.

For the amount of money I paid to list my truck and loader in your digital publications, and to have only (1) one legitimate response, and over 30 fraud responses, causes me to ask myself, “what’s the real intention of the Trader publications companies”.

I will not be renewing my listings, or will I ever listing again with your publications - it’s more than horrible!!

Lyle Dach / President
Earth Stone Landscape & Design Inc
509.868.8545

29 March 2024
Equipment Trader logo

Reply from Equipment Trader

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. I'm sorry you had a difficult time reaching our customer service team, your message has been shared.

Rated 1 out of 5 stars

No leads on either add

No leads on either add. Complete waste of time and money.

27 March 2024
Equipment Trader logo

Reply from Equipment Trader

We are sorry to hear your listing did not receive the number of inquiries you had hoped. If you’re still looking to sell, please contact ads@traderonline.com for additional resources to help your listing stand out from others.

Rated 5 out of 5 stars

Sold the Telehandler I listed

Sold the Telehandler I listed

21 March 2024
Equipment Trader logo

Reply from Equipment Trader

Gary, we really appreciate you taking the time to share your experience with us! We are so glad you were able to sell through our site.

Rated 1 out of 5 stars
Equipment Trader logo

Reply from Equipment Trader

We are sorry to hear your listing did not receive the number of inquiries you had hoped. If you’re still looking to sell, please contact ads@traderonline.com for additional resources to help your listing stand out from others.

Rated 1 out of 5 stars

Too Little Visibility

For the $102 ad on Equipment Trader I only got 23 views. I also advertised on Facebook Marketplace for the exact same timeframe and with $84 worth of advertising I received 1448 clicks and the lead that sold the machine.

17 February 2024
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Reply from Equipment Trader

We're sorry to hear that you were not satisfied with our service. If you would like to share any ways in which we can improve, please reach out to ads@traderonline.com.

Rated 1 out of 5 stars

Not one phone call

Not one phone call. Seems to be a waste of money.

8 February 2024
Equipment Trader logo

Reply from Equipment Trader

We are sorry to hear your listing did not receive the number of inquiries you had hoped. If you’re still looking to sell, please contact ads@traderonline.com for additional resources to help your listing stand out from others.

Rated 5 out of 5 stars

Easy even for us old folks!

Just the ease of using the website. Trying to figure out how to judge the pricing for the equipment is the toughest part. But the website is very easy to use, even for us old folks.

22 January 2024
Equipment Trader logo

Reply from Equipment Trader

Mark, we really appreciate you taking the time to share your rating with us.

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