Equipatron Reviews 156

Bought something through ebay. This company shipped it. Ordered the wrong size. Tried to initiate the return through ebay and could not. First person I called at equipatron said they were "initiating the return process, and I would receive an email" Waited a week, called back. Was told I had to deal with ebay. If it was worth the $138 to alienate a first time customer, and turn them into a one time customer that shares (good and bad) experiences, congratulations! WILL NEVER USE THIS COMPANY AGAIN.

I purchased a new engine for my John Deere D110 on Friday afternoon and it was so easy to install. Had to call once for a quick question and Floyd was so helpful. Total install time was around 2.5 hours. Have already put 2 hours on the new engine and must say it has already out performed the OME hands down. From my first email to my last phone call all of the team members have been amazing. Thanks and good luck !!!

Called in my order and they told me it would ship the following day but there was a mix up on there end. They went ahead and overnighted my motor so its all good

Ordering process **** (4 stars about the same as most on-line retailers)
Correct part ***** (5 stars)
Turn around time *****+ (5 + excellent turn around)
Security in ordering *****+ (5+ Stars)
Price and shipping cost ***** (5 stars)
Overall: Excellent.
Thanks guys!

I chose the product and then found out that there was a problem with the system. This was very poor customer service. Dislike.

Order arrived quickly, parts work as expected!

Great service and super fast shipping. Best prices on the internet for the mower parts that I was looking for. I would highly recommend this company. Thank you for superior service.

The man on the phone was quickly able to pull up what I saw on the public web and help me order the parts I needed. He Fed X'ed them to me straight away. Fair price, excellent service.

They told me it would have everything I needed and it did. I have never had a company come through as well the first time as Equipatron. They had the best price as well.

Thank you for a great products at a great price

HZaf a very good pticlll and product and orderd on monday and got it tues, the next day, wow!

If you are looking for a new engine or parts call Equipatron they have knowledgeable and courteous phone staff. Its very hard to find companies like that today, if you speak to someoneyou like make sure to get their name ad aske for that person even if tey do not get a commission. You spoke to them they know what you asked and you don not have to explain it all over again, at least thats the way I like it.

I've utilized Equipatron on two separate occasions. Having a touch of "Hesitation" during the initial purchase, I chose to work through one of their representatives over the phone. (I just wanted that "Person to Person" communication so my "To Trust" or "Not to Trust" senses could kick in.) After the initial verbal contact, there were subsequent email communications to confirm the applicability of the chosen equipment. When comfortable, the order was placed over the phone.

All of the correspondence and return phone calls were in a professional and timely manner. Purchase Confirmation and Tracking Numbers were provided very quickly. I was taken aback how fast the equipment arrived. Yes, the equipment was exactly as described and performed perfectly.

I've used their services yet again, but placed the order and performed the transaction online without Person to Person interaction. The process was very smooth. Order Confirmations, Purchase Receipt and Tracking Numbers were delivered timely to my email address.

Once again, the equipment arrived quickly and as expected. Will I purchase again ? Absolutely!

order mower deck 4/9/14 were is it , not good, this is the mowing season! help!!!

Very fast service THank You. I will buy from you again.

Was searching Amazon for edger blades when I happen to notice this online retailers name at the bottom of the page. Never heard of them but on a whim searched their catalog and found their price for what i wanted was more than 50% cheaper. Ordered the edger blades and not long after I received them via Fedex. Would order from them if I have another need for garden products. Good job Equipatron.

Throught a web search I came accross this web sight to find the Best deal not to mention FREE shipping. Gave them a call to make sure the RIGHT item was ordered the First time and my experence was top notch compared to other sights. Recieved the item and all is great at a price and shipping time that kept things up nad running. Many thanks

they answer their at the very first ring, each its unbelievable, buying things online made me a little bit skeptical, but they took that out of the way