Appalling service & communication - placed my order (21082) a week ago - nothing delivered; impossible to get through to anyone at the company. As I stated - appalling. Do T touch with a barge pole.... See more
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Prompt efficient service, received my rugs the next day even after placing my order later on in the evening. I emailed about the sizing of the rugs and I had a fast response helping me choose, very go... See more
Will be shopping here for all my horsey bits from now on. Received my beautiful bridle and some extra goodies in my order. Applied a discount at checkout and had speedy efficient delivery. Great exper... See more
the customer chat answered my 1st question which was fine. then my next query was ignored for 2 weeks and i had no idea when my order would be delivered . it was very late arriving and took nearly 3... See more
Company details
Written by the company
We are an affordable country store catering for the rider, equines & canines. We have a huge variety of products, from tack, to feed, dog supplies, rider wear. We offer fast shipping and a price match guarantee.
Contact info
United Kingdom
- Contact@equifetch.co.uk
- equifetch.co.uk
Hasn’t replied to negative reviews
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My order came the next day and the rug…
My order came the next day and the rug is great quality, easy website to use and great communication with my delivery.
Affordable and fast service
First time ordering from Equifetch, very happy with the service and my order! I got my order the next day. Great selection of products and affordable prices. Recommend
Will be ordering again
I ordered my new bridle from Equifetch. I selected standard delivery at checkout but contacted them shortly after and they amended my delivery and I received it the next day! Efficient customer service will be using them again 😊
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