I loved the questions, they were very easy to answer, relevant and made sense. My only concern was the middle button as in if i choose would that affect the score etc so wasn't very clear scorewise w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service - easy to use and understand - I did not expect to be billed -but $.49 is fine - it is more the risk of providing credit card info
Test was easy to take. The small print on payment is important as a subscription isn't intuitive.
Very simple to answer clear questions
Company details
Written by the company
EQ Academy is a welcoming platform designed to help you better understand yourself and grow — both personally and professionally 🌱✨ We offer science-based assessments that make self-discovery simple, insightful, and meaningful. Our tools include a Myers-Briggs–inspired personality assessment, which helps you discover your personality type among 16 unique profiles 🧩, as well as a powerful Emotional Intelligence (EQ) test. This EQ test measures key skills such as self-awareness, empathy, emotional regulation, and how well you connect with others 🤝💬 All assessments are built on trusted psychological and behavioral research, so your results are both accurate and relevant 🔬📊 After completing a test, you’ll receive a personalized report with clear, practical insights you can use right away — whether it’s improving communication, strengthening relationships, or growing your confidence 💡 At EQ Academy, our goal is to give you the tools to navigate life’s challenges with greater understanding and emotional intelligence 🌍💛 Join thousands of others who are using science-based insights to unlock their full potential — one step at a time 😊
Contact info
United Kingdom
- eq-academy.com
3.8
Great
95 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website doesn't make it clear you need…
Website doesn't make it clear you need to pay for the test and it also auto subscribes you to god only knows what (if you pay for your test and accept terms and conditions you are signed up to a £39.99 subscription- crazy).
The test is long, I spent a while on it so decided to pay the 49p... I never received the results and now I'm trying to figure out how to make sure I'm not charged £39.99.
Don't waste your time.
30 October 2025
Unprompted review
Quick experience everyone should try.
Quick experience everyone should try.
24 October 2025
Unprompted review
Reply from EQ Academy
Hi Craig ,
Thanks so much for the 4 stars and the kind words! 🙌
We’re thrilled you had a quick, smooth experience. Appreciate you spreading the word that it’s one to try!
Best wishes,
The EQ Academy Team
easy quick and vfm
23 October 2025
Unprompted review
Reply from EQ Academy
Dear Price,
Thank you for your review!
We deeply appreciate your kind words.
Kind regards,
The EQ Academy Team
Cancel your subscription if not planning on using
I found the initial test insightful, but after being unexpectedly charged $60 and not using the system since, I now seriously doubt the credibility of EQ Academy.
I tried calling the listed number for assistance, only to be told to get in touch via the website—where the email link has an error, making it nearly impossible to contact anyone. The lack of transparency and poor customer support are major red flags.
It’s especially concerning that EQ Academy seems to target young people who are actively trying to make informed choices about their future. When they’re misled or unexpectedly charged, it not only impacts them financially but also damages their trust in services that are supposed to support and guide them.
I’m disappointed and don’t have much hope of getting my money back. I’d strongly advise others to proceed with caution.
7 August 2025
Unprompted review
Unknow Subscription Attachment
It gave me the results after paying under 1$. But, i did not expect to get a shady and unknow subscription attached after the payment. Trying to charge me 38.99 monthly. Just because of that i would not recomend using this company.
8 July 2025
Unprompted review
Reply from EQ Academy
Dear Lullulemon,
Thank you for your feedback. We're sorry to hear about your experience, and we’d like to make things right. Your satisfaction is our top priority, and our support team is here to help.
Please reach out to us directly and a member of our team will be happy to assist you and resolve the issue as quickly as possible.
We look forward to hearing from you and making things right.
Best regards,
The EQ Academy Team
excellent questioning
excellent questioning; you should be upfront about charging though!!!
5 July 2025
Unprompted review
Large number of questions that were…
Large number of questions that were easy to understand..
4 July 2025
Unprompted review
thanks thanks
4 July 2025
Unprompted review
Haven’t gotten my report yet but…
Haven’t gotten my report yet but everything was simply, easy and affordable
2 July 2025
Unprompted review
It was hard and worth the brain training
1 July 2025
Unprompted review
Scammers!
They tricked me like many other people by charging £0.49 at first for a rubbish service and after two days, they charged me £39.99 and they refused to refund this absolut scam!
Never try this company.
12 June 2025
Unprompted review
Ît is the best
17 June 2025
Unprompted review
As with other reviewers
As with other reviewers, I feel tricked into paying 40 pounds by this company - it was not made clear that a premium subscription was being set up when I purchased a short report. I have requested a refund, but I suggest avoiding this trick by going elsewhere.
16 June 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.