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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, user-friendly interface, and seamless operation, making it easy to convert and manage e-books across various devices and formats. Many highlight its effectiveness in handling DRM removal, allowing them to access their purchased content freely. The website and overall user experience are frequently described as straightforward, fast, and reliable. However, some customers reported issues with the app, particularly concerning its compatibility with older literature formats and certain types of digital content like comics from specific retailers. A few users also experienced difficulties with the software not working as advertised on Mac devices or after Kindle updates, leading to frustration and conversion failures.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting its ease of use and intuitive... See more

Product

Consumers generally find the product to be highly effective and reliable. Many reviewers praise its ability... See more

Application

Reviewers mention ambiguous feedback about the app. Many users praise its ease of use, fast conversion of... See more

Technology

Reviewers mention positive feedback about technology. Customers praise the software for its top-notch... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the software's ability to... See more

Website

People report positive experiences with the website. Many customers find it easy to access, use, and... See more

Based on these reviews

Rated 5 out of 5 stars

Imagine walking into a bookstore, buying a book—and being told you may only read it inside the shop. That’s how DRM feels. Epubor’s demo ran without fuss and was incredibly easy to use, restoring the... See more

Rated 5 out of 5 stars

This software is fine for the latest, most common ebook formats. However, a huge portion of the digital book world consists of older titles published in now-obsolete formats like .tbz. in my exper... See more

Company replied

Rated 5 out of 5 stars

I had spent literally hours trying to work out what I could do to convert my kfx (Amazon Format) e-books. I tried all the "foolproof" and "guaranteed solutions" all to no avail. I was almost at the... See more

Rated 5 out of 5 stars

I used to use a free method to remove DRM from my purchased content. This method required multiple installs from different houses. Then my provider changed its DRM and reader and the free system fai... See more


Company details

  1. Internet Service Provider
  2. Software Company

Written by the company

Leading software developer and vendor that related to eBooks/audiobooks.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Allegedly free but isn't

Allegedly free but isn't.
I was able to convert one kindle book that was in the new ZIP format to an epub, but only got access to 20% of the book in a text file. Apparently, you need a license to get the actual full book conversion. So, it works, but only if you pay for it.

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Great program...but God help you if you have a problem

I put in a support ticket, and then sent a a facebook comment, and then emailed them (no chat feature anymore), that's why it's probably turned off. I explained that the computer I was using had burned up, so their software says you have to log back into the account, to deactivate it. There is no way to do that. So I have 10 days invested in getting absolutely no response from them, through 3 communication methods. It would have been ok, if they said "tough sh*t", but absolutely no response ... just crickets. I purchased the program in January. They have a good product, but god help you if you have a problem.

25 April 2025
Unprompted review
Epubor logo

Reply from Epubor

Contact and send email to me (epubor.muzhi1989@gmail.com) and tell me your Order NO. or license email so that I can send you another license key, to get it worked on your new computer.

Rated 5 out of 5 stars

Amazing product and support

I love this software! And I love the customer support even more! After upgrading recently I encountered a problem I just couldn't resolve myself. The customer support team went above and beyond trying multiple possible solutions over many days before the issue was rectified. They showed incredible patience with me and I am extremely happy with the outcome.

25 April 2025
Unprompted review
Rated 4 out of 5 stars

Testing, testing...

Testing the software with the trial version was interesting. You have to follow the instructions carefully - they're not complicated, but you might see the occasional stall or freeze during the process.

My test DRM (ACSM) removals looked perfect, but they were missing a TOC and chapter links. It could be that the full functionality of the ebook only presents itself when the entire book is converted. A little more transparency on this within the instructions would have been helpful.

Another tool which I couldn't try out with the trial copy is the ability to change out the covers for your own. Particularly useful when your ebook supplier arbitrarily changes the covers of books you already own. There's nothing that says "you don't really own any of the ebooks you buy, you're just paying stupid amounts to rent them" than have someone come into your home, rip all the covers off your books and stick on replacements.

This tool makes every penny of the price of the software worth it.

Bear in mind that I couldn't see a way of batch processing the books to download, you can only do that one at a time, but the DRM removal can be batch run.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Finally a way

Finally a way
I am so used to the kindle world that changing to a different ereader wasnt easy. It was made worse to see that all the books i paid for are basically sealed in it. Epubor is finally a way to get them back, to read them again.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

A must-have tool to protect and manage your Kindle library

After recently losing my job, I needed a reliable way to safeguard my Kindle library—books I’ve collected over time that are important to me for personal growth and professional development.

Epubor has been the perfect solution. It allowed me to quickly and easily download all my Kindle books, back them up on my computer, and convert them into any format I need. The software is intuitive, fast, and works exactly as promised.

What truly stood out to me, beyond the functionality, was the excellent customer service. The team was responsive, helpful, and kind—something that made a big difference during a stressful time.

Having full control over my digital library gives me peace of mind, and I’m deeply grateful for tools like Epubor. Highly recommended to anyone who values their eBook collection!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Great software

Great software, the only one that really helps to convert ebook formats and store it on different devices! Not so cheap but necessary.

13 April 2025
Unprompted review
Rated 4 out of 5 stars

Great Software to save precious books before they disappear

When this software was given away on GOTD, I jumped on it to see if it was worth the hype they gave it. Sure enough it was and I was happy that I could save my Kindle books to the PC (Personal) and have a licensed software to do so.

Since I redid my computer, I no longer have the GOTD files or the registeration code so I can't use the software anymore but I still think that this software is great once you figure out how to operate it and get it to talk to the Kindle app on your computer.

Having another license would be great, but alas with everything going up except income, I cannot afford a license.

3 October 2024
Unprompted review
Rated 4 out of 5 stars

Pros: a simple assessment

Pros:
Supports multiple formats like Kindle, ePub, PDF, AZW, and more.
Easily removes DRM protection (for books you have the right to read).
Smooth user experience with a simple interface.
Cons:
The free version is limited, and you need to upgrade for full access.
Some protected books may require additional steps to remove restrictions.

Overall, Epubor is a powerful tool for eBook lovers, especially those who want to organize their digital library hassle-free!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Great piece of software

Great piece of software. Easy to use, nice looking interface.
Works well!
With the latest Amazon drm changes (and Amazon removing the download option), I've given up on Kindle ebooks (although many titles can still be decrypted).
I hope for Amazon's sake you crack their latest stuff- I've had to switch to only buying ebooks on other platforms, and then removing the drm to put it on my Kindle!

19 March 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time. Deceptive trial.

Poor. Deceptively encourages you to download the software, without telling you that the free trial is extremely limited. Only 3 exports. What a waste of time!

13 March 2025
Unprompted review
Epubor logo

Reply from Epubor

The free trail version of Epubor Ultimate only converts 20% of the original content and save the file in txt format.
https://www.epubor.com/get-free-license.html

Rated 5 out of 5 stars

Grateful for Epubor Nook Converter Software

Epubor Nook Converter Software helped me to gain access to my Nook books that I already own so that I can read them on my new Kobo ereader. Thank you so much for the great product and great customer service. Highly recommend!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Epubor Studio is a well-regarded… every Audience

Epubor Studio is a well-regarded software company specializing in eBook conversion and management tools. Their flagship product, Epubor Ultimate, is known for its ability to seamlessly convert eBooks between various formats, such as EPUB, PDF, and Mobi, making it easier for users to read their digital books across different devices.

One of the major strengths of Epubor Ultimate is its user-friendly interface. The software is designed to be intuitive, allowing even those with minimal technical experience to navigate it with ease. Additionally, it supports a wide range of eBook formats and works well with popular eReaders like Kindle, Kobo, an

3 March 2025
Unprompted review

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