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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, user-friendly interface, and seamless operation, making it easy to convert and manage e-books across various devices and formats. Many highlight its effectiveness in handling DRM removal, allowing them to access their purchased content freely. The website and overall user experience are frequently described as straightforward, fast, and reliable. However, some customers reported issues with the app, particularly concerning its compatibility with older literature formats and certain types of digital content like comics from specific retailers. A few users also experienced difficulties with the software not working as advertised on Mac devices or after Kindle updates, leading to frustration and conversion failures.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting its ease of use and intuitive... See more

Product

Consumers generally find the product to be highly effective and reliable. Many reviewers praise its ability... See more

Application

Reviewers mention ambiguous feedback about the app. Many users praise its ease of use, fast conversion of... See more

Technology

Reviewers mention positive feedback about technology. Customers praise the software for its top-notch... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the software's ability to... See more

Website

People report positive experiences with the website. Many customers find it easy to access, use, and... See more

Based on these reviews

Rated 5 out of 5 stars

Imagine walking into a bookstore, buying a book—and being told you may only read it inside the shop. That’s how DRM feels. Epubor’s demo ran without fuss and was incredibly easy to use, restoring the... See more

Rated 5 out of 5 stars

This software is fine for the latest, most common ebook formats. However, a huge portion of the digital book world consists of older titles published in now-obsolete formats like .tbz. in my exper... See more

Company replied

Rated 5 out of 5 stars

I had spent literally hours trying to work out what I could do to convert my kfx (Amazon Format) e-books. I tried all the "foolproof" and "guaranteed solutions" all to no avail. I was almost at the... See more

Rated 5 out of 5 stars

I used to use a free method to remove DRM from my purchased content. This method required multiple installs from different houses. Then my provider changed its DRM and reader and the free system fai... See more


Company details

  1. Internet Service Provider
  2. Software Company

Written by the company

Leading software developer and vendor that related to eBooks/audiobooks.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Almost at the point of giving up....and then!!

I had spent literally hours trying to work out what I could do to convert my kfx (Amazon Format) e-books.
I tried all the "foolproof" and "guaranteed solutions" all to no avail.
I was almost at the point of giving up when this application was recommended by someone on Reddit.
I download and installed, it automatically found and converted around 20 books in less that three minutes. Exceptional! *****

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Stable and efficient

Stable tool that does what it promises and handles batch conversions well. Preserves essential formatting/metadata, which helps with n8n/Python post-processing. Recommended if you need clean, reliable output.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Effortless Kindle Conversion in Seconds”

I used Epubor to convert an ebook for my Kindle and was impressed by how seamless it felt. I simply dragged in the file, selected Kindle, and the conversion finished in seconds. No arcane settings, no hoops to jump through. The book opened perfectly on my Kindle and made reading far more convenient. For a hassle-free format switch, Epubor delivers.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Epubor - One Click Easy Go

I used Epubor to convert an ebook for my Kindle and was really impressed with how simple it was. The software is very straightforward, I just dragged the file in, picked Kindle as the format, and it converted in no time. No messing about with settings or confusing steps, just quick and easy. The converted book opened perfectly on my Kindle and has made reading so much more convenient. If you’re looking for a hassle-free way to switch ebook formats, this definitely does the job.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

An Essential Application

I’m truly impressed with how well Epubor works. The app is very easy to use, fast, and delivers flawless results. In just a few minutes, I was able to organize and convert my books without any hassle.

What I like the most is its simplicity — you don’t need to be tech-savvy to get the most out of it. On top of that, their customer support is quick and friendly, which gives great peace of mind.

Thanks to Epubor, I can now enjoy my books on any device without issues. Highly recommended for any digital reading enthusiast!

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Free trial did not work, subscription was useless

I was looking for software to get audiobooks on my laptop, hoping this would work.
I kept getting the screen to get a subscription, which I did in the end, since this platform had so much good reviews and was adviced by Google.
Big disappointment: my books are not the right format and this software is totally useless to me.
They offer a money back guarantee, but this seems to be only 90% of the amount.
If you buy your books mainly on Kobo or in mp3, but not on Amazon, I would not recommand this product.
It totally did not work and I am not a happy costumer.

22 September 2025
Unprompted review
Epubor logo

Reply from Epubor

Hello,

This is Angel from the epubor market team.
I feel so sorry for causing you so much inconvenience.
1. If you found that this tool doesn't work for your kobo library files, you'd better send the error message or screenshot as proof. And in fact, the free trial version helps convert 3 titles for free. I mean, if the free trial version doesn't work for you, why you still place the order?
2. A refund can be issued immediately if you agree to pay the processing fee charged by the payment platform. That's also the reason we're refunding 90% to you.
3. I also noticed that you left 86 reviews on Trustpilot platform, and most of your reviews are 1-star‘s. I feel sorry that so many tools have made you unsatisfied, but as a software developer and vendor, we are always doing our best to improve all the tools and experiences, but not to cheat. If there are problems, we should find solutions, right?

Rated 5 out of 5 stars

Very good software

Epubor is a great software that has made my reading experience so much better. It's user-friendly, and they are quick to answer any questions I may have.

15 September 2025
Unprompted review
Rated 3 out of 5 stars

I've tried it in the past in its…

I've tried it in the past in its previous versions, and the software worked very well for decryption. With the new format introduced, Kindle KFX DRM, I hope the latest updated version of epubor ultimate continues to deliver such excellent results, with no excuses or exceptions. I'll let you know if it continues to perform outstandingly or falls short.

Lo he probado en el pasado en sus versiones anteriores y el software funcionaba muy bien para desencriptar. Con el nuevo formato introducido, Kindle KFX DRM, espero que la última versión actualizada de epubor ultimate siga dando tan buenos resultados sin excusas...ni excepciones...Ya os comentaré si sigue cumpliendo con su función de manera sobresaliente o se queda a medias...

14 September 2025
Unprompted review
Rated 5 out of 5 stars

This software is fine for the latest, most common ebook formats.

This software is fine for the latest, most common ebook formats. However, a huge portion of the digital book world consists of older titles published in now-obsolete formats like .tbz. in my experience.

These files aren't going to be updated by the publishers, so it's up to conversion software to handle them.

3 September 2025
Unprompted review
Epubor logo

Reply from Epubor

Sorry for causing you so much inconvenience.

Kindle puts different drm schemes on their different formats books, which causes the epubor tool more hard to handle them with one logic.

We will update the tool quickly to support this format, currently, back to an older version maybe the solution.
Contact me for futher help please, epubor.muzhi1989@gmail.com

Rated 4 out of 5 stars

Epubor is a helpful tool for converting…

Epubor is a helpful tool for converting and managing eBooks across different formats and devices. The interface is user-friendly, and the conversion process is generally fast and reliable. I especially appreciate the support for removing DRM, which makes transferring books between devices much easier. Some features could be improved, but overall it's a solid choice for eBook users.

23 August 2025
Unprompted review

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