I joined this broker yesterday and opened an ECN account, and so far I’m really impressed. The trading conditions are excellent and spreads are very tight, and execution is super fast with no delays o... See more
Company replied
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Broker from category B. Deposit is fast. Initially execution is good, while orders are swirling inside the broker's kitchen. If you start to make a profit, the broker starts to redirect orders to an e... See more
Company replied
I’ve been using Eplanet for some time and what stands out the most for me is their support. The live chat has been available for me 24/7, and I’ve always managed to get a response without long wait... See more
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Hello. In my opinion, this broker is the best broker I have found in 8 years of trading. It has infinite speed and accuracy, and it is very fast in deposits and withdrawals, and it also has secure and... See more
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Company details
About eplanet brokers
Written by the company
Contact info
Pirinski Prohod Borovo, 1680, sofia, Bulgaria
- +35924928518
- info@ePlanetBrokers.com
- eplanetbrokers.com
Breach of guidelines
Im kinda new to trading and this is my…
Im kinda new to trading and this is my second broker but compare to my previous one which i dont want to mention its name i must say i enjoyed eplanet broker
10 November 2025
Reply from eplanet brokers
Thank you for your feedback and for choosing eplanet Broker as your trading partner.
We’re glad to hear you’ve had a positive experience with us so far. As part of our commitment to transparency, client education, and regulatory compliance, we aim to ensure a secure and user-friendly environment for traders at every level — especially those who are new to the markets.
If you have any questions about your account, trading practices, or would like resources to support your trading journey, our support and compliance teams are here to help.
i have been using this broker for a…
i have been using this broker for a couple of weeks now and i have always enjoyed trading with them cuz of my location to their servers
7 October 2025
Reply from eplanet brokers
Dear Frank,
Thank you for taking the time to share your positive experience with us. We’re delighted to hear that you’ve been enjoying your trading journey and that our server connectivity has met your expectations.
At eplanetbrokers, we take pride in providing a secure, transparent, and efficient trading environment for all our clients worldwide. Your satisfaction and trust are of utmost importance to us.
If you ever have any questions or require assistance, please don’t hesitate to reach out to our support team — we’re always here to help.
very helpful support and fast responses
23 October 2025
Reply from eplanet brokers
Dear Chad,
Thank you for taking the time to share your positive experience! We’re delighted to hear that our support team was able to assist you quickly and effectively. Providing timely and helpful service is a core part of our commitment to clients, and your feedback reinforces that we’re on the right track.
cool broker i say for small accounts…
cool broker i say for small accounts because there is no commission fee on the standard account only spreads which is acceptable.
11 September 2025
Reply from eplanet brokers
Dear Julien,
Thank you for your positive feedback and for taking the time to share your experience with us. We’re delighted to hear that you find our trading conditions suitable for small accounts and appreciate our commission-free Standard Account structure.
At eplanetbrokers, we aim to provide transparent and competitive pricing while ensuring a fair and compliant trading environment for all clients. Your comments reinforce our commitment to offering accessible trading solutions without hidden costs.
If you ever have any questions or need assistance with account options, please don’t hesitate to reach out to our support team.
Been using this broker since 1 month…
Been using this broker since 1 month and Im satisfied with them. here to leave my review and i saw no bad thing about them to report.
24 September 2025
Reply from eplanet brokers
Hi Rafael,
Thank you for taking the time to share your experience! We're glad to hear that you're satisfied with our services after your first month. Your feedback means a lot to us, and we're committed to continuing to provide a reliable and transparent trading experience.
If you ever have questions or need support, feel free to reach out — we're here to help!
I joined this broker yesterday and…
I joined this broker yesterday and opened an ECN account, and so far I’m really impressed. The trading conditions are excellent and spreads are very tight, and execution is super fast with no delays or slippage. The platform runs smoothly, and deposits went through instantly without any issues.
20 October 2025
Reply from eplanet brokers
Dear Arsen,
Welcome, and thank you for taking the time to share your initial impressions. We’re pleased to hear that your first experience with our ECN account has met your expectations in terms of trading conditions, platform performance, and deposit processing.
We are committed to providing clients with a reliable and efficient trading environment, and your feedback affirms that commitment.
Should you have any questions or require assistance as you continue your journey with us, please don’t hesitate to reach out.
im using their demo account from 2 days…
im using their demo account from 2 days (monday) and i traded EURO and Gold. i was satisfied with order execution speed and spreads. but i feel commissions can be a little lower.
20 October 2025
Reply from eplanet brokers
Dear Ilir,
Thank you for sharing your experience using our demo account and for highlighting both the efficient execution and tight spreads on instruments like EUR and Gold. We’re pleased that the platform met your expectations in those areas.
We also appreciate your honest feedback regarding commissions. As part of our commitment to transparency and fair pricing, we continuously review our fee structures and client input plays an important role in that process.
If you decide to explore a live account or have questions about the available account types, our support team would be happy to assist you.
The withdrawal was quite fast and the…
The withdrawal was quite fast and the account manager guide me to do it with patience.
10 October 2025
Unprompted review
Reply from eplanet brokers
Dear Siamak,
Thank you for your kind feedback. We're pleased to hear that your withdrawal was processed smoothly and that your account manager provided helpful and patient guidance throughout the process.
We remain committed to providing transparent and client-focused service, especially when it comes to key functions like funding and withdrawals.
Should you need further assistance at any point, our support team is always here to help.
my experience with eplanet
I joined this broker last month and from then I saw:
1. fast support
2. tight spreads (0 on XAUUSD)
3. low commissions on ECN account
For now im completely positive about this broker.
28 August 2025
Unprompted review
Reply from eplanet brokers
Dear Lukas,
Thank you for sharing your early experience with us. We’re pleased to know that our support team, trading conditions, and ECN account structure have met your expectations so far.
We aim to offer a balanced and transparent trading environment, and it’s encouraging to see that reflected in your feedback.
Should you have any questions as you continue trading with us, please don’t hesitate to reach out — we’re here to assist.
I used gold zero account and spread is…
I used gold zero account and spread is 0 and it's satisfying for me but when volume goes high, it will cut more than the actual stoploss. but overall it's great to use it.
18 July 2025
Unprompted review
Reply from eplanet brokers
Dear Reviewer,
Thank you for sharing your experience with the Gold Zero account. We're glad to hear that you're satisfied with the spread conditions.
Regarding your observation on stop-loss behavior during high-volume trading: price movement and execution may occasionally be affected by market volatility or liquidity, particularly around major news events or during periods of low depth. That said, we take all such feedback seriously and encourage you to reach out to our support team with specific order details (excluding sensitive personal data) so we can review and provide further clarity.
We appreciate your feedback and look forward to continuing to support your trading needs.
Broker from category B
Broker from category B. Deposit is fast. Initially execution is good, while orders are swirling inside the broker's kitchen. If you start to make a profit, the broker starts to redirect orders to an external provider, due to which execution slows down by 3 times. Withdrawal can take up to 1 week if you withdraw profit. I do not recommend, there are more predictable brokers.
15 May 2025
Unprompted review
Reply from eplanet brokers
Dear User,
We have reviewed your comment. Your claims regarding our execution policy are fundamentally incorrect and misuse industry terminology. eplanetbrokers.com operates under a single, unified execution model for all clients, fully compliant with regulatory standards that ensure fairness and transparency, regardless of an account's profitability. The suggestion that we manipulate order routing for profitable traders is a serious and baseless accusation.
Furthermore, our withdrawal timelines are standard for all clients. All transactions are subject to mandatory international AML and KYC verification checks. This is a legal requirement, not a discretionary delay.
Your review lacks any verifiable data and appears to be a deliberate attempt to spread misinformation. We have no record of such a complaint in our system. For any genuine issues, please provide your account details to our Compliance Department at compliance@eplanetbrokers.com.
I had high hopes based on reviews
I had high hopes based on reviews, but the mobile app kept freezing on my Android device. That’s not acceptable during live trades. Support responded, but only after a day.
7 July 2025
Reply from eplanet brokers
Thank you for your feedback.
We take platform stability very seriously. Our systems are monitored 24/7, and we have no record of widespread freezing issues on our Android application. Often, such issues are related to the user's device or internet connection stability rather than the app itself.
Furthermore, our support team's documented response times are significantly faster than stated.
To verify your claim, please provide your account details to our compliance department at compliance@eplanetbrokers.com. We thoroughly investigate all feedback, especially when it contradicts our performance data.
I categorically do not recommend this…
I categorically do not recommend this broker!!!! Registered in May 2025. Opened an ECN account. Initially deposited $200, trading was good, order execution was about 130 ms, slippage is present, of course. Traded GER30. The broker regularly withdrew a small profit. On July 15, 2025, I deposited $3,000. A week later, when there were $6,183.67 in the trading account, the broker froze access to my personal account and trading accounts. I contacted my personal manager Mr. Hooman on Telegram and WhatsApp with a description of the problem. I did not receive any response. I sent 3 letters to support, did not receive any responses. In the online chat, managers ban IP addresses from which I contact, I have to use a VPN every time. Finally, today in the online chat they told me that they suspect me of arbitrage, so they are not going to return either the profit or the deposit. Once again I indicated that their position should be reflected in an official letter. I will have to contact their regulator MISA (Comoros Islands) with it.
In general, guys, this is an ordinary B-broker, do not think that they will let you earn and withdraw money here.
I CATEGORICALLY DO NOT RECOMMEND!!!!
P.S. In addition, I see that there is a crazy rating inflating going on: many reviews are dated the same day, which should cause concern for an experienced trader.
P.P.S. Today is August 8, 16 days have passed, there is no response from the broker at all, online support "feeds with promises", the money has not been returned. Draw your own conclusions, traders...
P.P.S. Today is August 12, 20 days have passed, no answers, money has not been withdrawn, online chat does not know anything and does not want to know. I ask all traders to draw conclusions from my review!!!
P.P.P.S. Today is August 28. The money has not been returned. No official response from the broker has been received. Do not contact this kitchen under any circumstances!
Over the past few days, many 5-star reviews have appeared, clearly paid, from unverifiable accounts!
P.S. Today is March 18, 2026. No response from the broker. Don't do business with them...
23 July 2025
Unprompted review
Reply from eplanet brokers
Dear Tatiana,
We have reviewed your detailed post. You have correctly stated that your account was flagged under suspicion of arbitrage.
Arbitrage is a prohibited trading activity and a material breach of the client agreement which you accepted upon registration. Our terms, which are standard in the industry, explicitly forbid such strategies to ensure a fair and orderly market for all clients.
When our automated systems detect patterns consistent with arbitrage, a temporary account freeze pending a compliance investigation is a mandatory and standard procedure. During a formal investigation, communication is restricted to our official email channels to maintain a secure and documented record.
As per the terms of the legally binding agreement, we reserve the right to void all trades and associated profits derived from prohibited activities.
We are fully prepared to provide a complete record of our investigation and your trading activity to our regulator, should they request it. Our actions are fully documented and compliant. Your additional accusations regarding our platform's reviews are baseless and appear to be a retaliatory tactic in response to the enforcement of our terms.
The broker is a fraud
The broker is a fraud. If you make money, they will find a reason not to pay you. They stole $2,900 from me. I traded with them for more than 3 months. Support is not responding, account is not available.
1 May 2025
Reply from eplanet brokers
Dear Client,
We take an allegation of this nature with the utmost seriousness. The security of our clients' funds is our highest priority, and all our actions are strictly governed by our client agreement and regulatory obligations.
An account is never made inaccessible without a significant reason, typically related to compliance or security protocols designed to protect our clients.
We strongly urge you to contact our Compliance Department directly at compliance@eplanetbrokers.com with your account details. This will allow us to immediately launch a formal investigation into your specific case and provide you with a definitive response.
I ve been using this broker for a few...
I’ve been using this broker for a few months, and it’s been decent. The platform is easy to navigate, and I like the variety of assets. Spreads are competitive, but I’ve experienced minor delays in execution during news events. Their market analysis is helpful, but customer support can be slow to respond during busy times. The demo account was useful for practice. It’s okay for casual traders but might not suit high-frequency trading.
2 June 2025
Unprompted review
Reply from eplanet brokers
Hi Tanvir,
Thank you for sharing your experience. We’re glad you found the platform user-friendly and the asset variety valuable. Your feedback is appreciated, and we’re always working to enhance service quality for all trading styles.
If you have any questions or need assistance, our support team is available to help.
this is scam
this is scam
after funding my account was frozen and support stoped replying
5 June 2025
Unprompted review
Reply from eplanet brokers
Dear Sagamore,
We have reviewed your comment. At eplanetbrokers.com, we operate under strict regulatory frameworks. Account limitations are a standard security procedure enacted only in cases of non-compliance with our AML/KYC policies or a breach of our Terms of Service.
Such measures are taken to protect our clients and the integrity of our platform. We have a clear record of all communications. If you wish to discuss your account, please contact our Compliance Department directly at compliance@eplanetbrokers.com, as public forums are not suitable for resolving account-specific issues.
I ve been using this broker for a while
I’ve been using this broker for a while, and it’s been a decent experience. The platform is stable, and I like the variety of assets. Spreads are competitive, but I’ve noticed minor delays in execution during volatile markets. Support is helpful, but responses can take time. The ePlanet Markets news is useful for planning trades. It’s good for casual trading.
3 May 2025
Unprompted review
Reply from eplanet brokers
Dear Majid,
Thank you for your considered feedback and for choosing to trade with us. We're pleased to know you find value in the platform's stability and asset offerings. Your remarks are appreciated, and we remain dedicated to continuously enhancing the overall client experience.
Decent broker with some ups and downs
Decent broker with some ups and downs. Platform runs okay, but I’ve had moments of delay during market spikes. Customer service could also be more proactive.
17 April 2025
Unprompted review
Reply from eplanet brokers
Dear Abdulrahman,
Thank you for sharing your experience. We appreciate your perspective and are pleased to know you find value in the platform. Your feedback is important to us as we remain focused on delivering a consistent and client-oriented service.
Please don’t hesitate to reach out should you need any assistance.
The app works but doesn t feel polished
The app works but doesn’t feel polished. I’ve experienced some freezing while navigating between charts. It’s manageable, but it doesn’t inspire confidence.
28 April 2025
Unprompted review
Reply from eplanet brokers
Dear Farid,
Thank you for your feedback. We're pleased to hear you're engaging with the platform, and we appreciate your perspective. Insights like yours are valuable as we continue to refine the user experience with a focus on reliability and performance.
Should you require any assistance, our team remains at your service.
Charts do the job
Charts do the job, but lack some useful indicators I use regularly. The mobile version is okay, though I've had to reinstall it once after a crash.
24 April 2025
Unprompted review
Reply from eplanet brokers
Dear Mohammed,
Thank you for sharing your feedback. We're pleased to know the charting tools support your trading, and we appreciate your comments regarding the mobile experience. Your input contributes to our ongoing efforts to enhance platform functionality.
Should you have any questions or require support, our team is always available to assist.
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