Good, easy to use car finder info. Decent for a bit more than a high level over view but not quite at the CarFax level - which had more detailed specifics on the accident level and sale/purchase his... See more
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Review summary
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Reviews shaping this summary
The title history is detailed as is the vehicle safety recall history even shows where and when the vehicle was last sold sometimes the price too. The trial period was worth the 1 dollar.
Company replied
its price is very good but make sure you cancel subscription it also deducted 59.99£ from me but thanks so Alice she refunded amount to me
Company replied
Not bad. But there was one piece of data that was not accurate. It was saying possible odometer rollback but I didn't do such thing
Company replied
Company details
Written by the company
EpicVIN has been providing customers with comprehensive vehicle history reports since 2012. Our aim is to reduce uncertainty and fraud in the automotive sector by empowering prospective buyers with an informed insight into a vehicle’s history.
Contact info
2980 NE 207th St, Suite 300-189, 33180, Aventura, United States
- +1 954 639 4497
- info@epicvin.com
- epicvin.com
4.1
Great
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good
Good, easy to use car finder info. Decent for a bit more than a high level over view but not quite at the CarFax level - which had more detailed specifics on the accident level and sale/purchase history.
But pretty good!
28 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Steve,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
It was quick and simple
29 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Angela,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
Great review
Great review, fast and could save you thousands of dollars.
30 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Tracey,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
For any further assistance or questions, you can always email us at support@epicvin.com.
Warm regards,
EpicVIN Team
(Resolved) Deceptive UI and Predatory Billing: The $1 Bait and $99 Trap
UPDATE: After posting this review, EpicVIN management reached out directly and issued a full refund of the $99. I appreciate them resolving the charge. However, because it took a public review to get a refund that their support team previously denied twice, I am leaving my original experience below.
I initially paid $1 for what was presented as a single vehicle report. The report itself was completely inaccurate and couldn't even identify the correct car name. I was willing to let that slide, only to be hit with an unauthorized $99 subscription charge a few days later. When I immediately contacted support to cancel and request a refund, they refused, offering only useless "store credit" for a service I already know is inaccurate.
EpicVIN has since replied to my initial complaint, claiming "transparency" and pointing to a screenshot of their checkout page as proof that I agreed to a subscription. Ironically, their own screenshot proves my exact point: the auto-renewal terms are intentionally disguised in small, dim, low-contrast text designed to be overlooked. This is a textbook dark pattern, not transparency.
Let’s be entirely clear about their business model: the $1 "fee" is not a legitimate trial. It is a calculated mechanism to capture and store your credit card details so they can silently deduct $99 later. A reputable company offering a genuine trial does not rely on fine print and visual tricks to trap users into expensive monthly subscriptions.
If they were truly transparent, the $99 recurring charge would be as large and clear as the $1 entry fee. By refusing to refund a subscription that was immediately canceled, they are confirming that their revenue relies on catching people off guard, not on providing a service people actively want to pay for.
Do not give this company your payment information. They employ shady, deceptive billing practices. Consider this a warning before you lose $99 to a trap.
22 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Ahmed,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
Warm regards,
The EpicVIN Team
Reply from EpicVIN Vehicle History Reports
Dear RJ,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
For any further assistance or questions, you can always email us at support@epicvin.com.
Warm regards,
EpicVIN Team
The reports are comprehensive and…
The reports are comprehensive and detailed. Helps to guide my decision
28 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Abdulhasib,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
Reply from EpicVIN Vehicle History Reports
Dear Charles,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
Really fast and simple to look up…
Really fast and simple to look up information I need. Gives a detailed overview of the history of the car. Highly recommend.
27 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Edward,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
For any further assistance or questions, you can always email us at support@epicvin.com.
Warm regards,
EpicVIN Team
£1 “trial” that quietly turns into £49…
£1 “trial” that quietly turns into £49 a month for the exact same information. No clear warning, no reminder — just a charge.
They hide it in the T&Cs and make it easy to miss, clearly hoping people won’t notice. You only find the subscription buried in their clunky portal.
£49 for repeated access to static data is ridiculous. Misleading and not worth it. Avoid.
25 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Gianni,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
Really useful service
Really useful service. And a very comprehensive car report with the details I needed.
27 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Owen,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
Bait and switch tactics by EpicVIN
Yup, I got taken. EpicVIN offered the trail offer to use their service for 3-days for $1.00. I did not see the fine print that allowed them to switch my purchase to the $100 per month service charge without notifying me first. My bank luckily flagged the transaction allowing me to cancel my service. Great bait and switch tactic but poor ethics. I asked for a refund and was told they don't know how to do a refund. Really!!!
17 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Dave,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
Warm regards,
The EpicVIN Team
Great trial period
Very easy to use, trial period is perfect when car shopping, gives you the security of knowing the history of a car you are buying
27 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear TJ,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
Reply from EpicVIN Vehicle History Reports
Dear Denise,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
This is a legal scam
This is a legal scam, they charge you a dollar for a vin report, and hope you won’t notice it’s for a “trial” that auto renews for $50 in three days and then reoccurs monthly. Do not put your card info in this site.
26 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Spencer,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
Warm regards,
The EpicVIN Team
Helpfull site
26 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear David,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
This helped me see facts about vehicles…
This helped me see facts about vehicles I needed and wanted to know.
24 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Client,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
I pay a dollar for report and then…
I pay a dollar for report and then after 3 days try to taje 60 dollars from my account
25 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Andreas,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
Warm regards,
The EpicVIN Team
Please cancel
25 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Stacy,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN Team
This is a great product
The product were great and I was able to cancel my subscription within the three days
24 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Tom,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
Reply from EpicVIN Vehicle History Reports
Dear Client,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
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