EpicVIN Vehicle History Reports Reviews 3,457

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the detailed product information provided, finding it highly beneficial for researching vehicles and making informed purchasing decisions. Many people appreciate the comprehensive reports, which often include crucial historical data, helping them avoid potential issues like salvage titles or undisclosed accidents. The user experience is frequently highlighted as positive, with consumers noting the ease of accessing and understanding the presented information. However, some customers also noted issues with the pricing and subscription model, with several mentioning unexpected charges after a trial period. A few other people also felt that the website could be improved, citing concerns about the presentation of data or the lack of certain features like auction photos in more recent reports.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers found it to be an excellent tool for... See more

Price

Clients share ambiguous opinions on price. Many reviewers express dissatisfaction, citing deceptive "$1... See more

Subscription

Reviewers highlight negative aspects of subscription, consistently expressing dissatisfaction with deceptive... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website helpful for quickly... See more

User experience

Consumers find the user experience to be positive, highlighting its seamless and easy-to-use nature. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good, easy to use car finder info. Decent for a bit more than a high level over view but not quite at the CarFax level - which had more detailed specifics on the accident level and sale/purchase his... See more

Company replied

Rated 4 out of 5 stars

The title history is detailed as is the vehicle safety recall history even shows where and when the vehicle was last sold sometimes the price too. The trial period was worth the 1 dollar.

Company replied

Rated 4 out of 5 stars

its price is very good but make sure you cancel subscription it also deducted 59.99£ from me but thanks so Alice she refunded amount to me

Company replied

Rated 4 out of 5 stars

Not bad. But there was one piece of data that was not accurate. It was saying possible odometer rollback but I didn't do such thing

Company replied


Company details

  1. Vehicle Inspection

Written by the company

EpicVIN has been providing customers with comprehensive vehicle history reports since 2012. Our aim is to reduce uncertainty and fraud in the automotive sector by empowering prospective buyers with an informed insight into a vehicle’s history.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I needed old photos

I needed old photos; you helped me to get them. So useful and cheap; thank you!!

20 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Jonah,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 4 out of 5 stars

Was ok

Was ok, didn’t get what I was looking for.

19 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Marisol,
 
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
 
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
 
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
 
Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

I thought I was buying a stolen vehicle…

I thought I was buying a stolen vehicle but got to rest easy after using epic vin

17 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Christian,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

great stuff

18 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Jon,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Great help!

Great help!

18 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Justin,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Gave me some much needed relief.

I've been worried about my jeep i purchased recently but I just found out im the third owner and it seems like it's been well taken care of. Now I have more peice of mind.

18 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Chris,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

Deceptive Billing and Advertising

The company reels in users and individuals based on the shiny one dollar three day trial, in very small detailing and in light grey entailing proceeds to charge you a billing of 49.99 a month. Furthermore, continue billing agreement through spam junk mail, so their "agreement"continues until you figure out where the charges are coming from. I would never use such company nor would recommend for such lack of actual information. Previous positive reviews resulted from perhaps a refund they returned to gain greater positive reviews. Yet they are NO longer issuing refunds at any extent! BEWARE

EDIT:Legalities

"The checkout page (ID 134) contains contradictory material terms, claiming a monthly rate of $49.99 in the summary box and $99.99 in the consent text. This ambiguity, combined with the lack of clear and conspicuous disclosure of recurring charges (violating ROSCA), means no valid contract was formed. Furthermore, the practice of attempting 'lower temporary promotional' charges without secondary authorization constitutes unauthorized billing under Electronic Fund Transfer Act (EFTA) guidelines."

Legal Conflict: In contract law, ambiguous terms are generally interpreted against the drafter . Having two different monthly prices listed on the same checkout page is a "material misrepresentation" of the cost, making the contract legally unenforceable.

16 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Ashley,
 
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
 
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
 
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
 
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
 
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
 
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.

UPDATE on legalities matter:

Regarding the legal assertions raised, we respectfully disagree with the characterization that the subscription terms were ambiguous or invalid. EpicVIN’s Terms & Conditions specifically address trial subscriptions and state that, unless canceled within the 3-day trial period, "the trial automatically converts into a monthly subscription at the standard rate of $99.99 per month, or as communicated at the time of trial initiation".

This language "as communicated at the time of trial initiation" makes clear that the applicable renewal price is the price disclosed to the customer during the checkout process. Accordingly, we do not agree that the billing was unauthorized or that no valid agreement was formed, as the subscription terms and automatic renewal conditions were presented and accepted at the time of enrollment.
 
Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

Report was complete and helpful

Report was complete and helpful

16 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear CiAnne,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Everything good

Everything good

15 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Mayra,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Excellent service!!!

14 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Francisco,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 4 out of 5 stars

It found information that other vin…

It found information that other vin checkers did not.

15 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Erik,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

This is a pure scam they took two time…

This is a pure scam they took two time 99usd from my account without my authorization they had my cc info I had to block it and apply for new one

18 February 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,
 
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
 
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
 
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
 
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
 
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
 
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
 
Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

I used the free trial to check out a…

I used the free trial to check out a few vins for only a dollar and had no problems. Worked great told me what I needed to know.

11 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

all info in one place

11 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Peter,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Buying a used car from a private party…

Buying a used car from a private party is difficult. You need as many tools as possible in your arsenal. EpicVin as gives some information not on a CarFax report, no idea for the discrepancy. However I wanted to do a reverse lookup from VIN to License Plate Number which I was led to believe EpicVin did. However it does not and neither do the other major car reporting companies. All in all a good experience and competitive product.

11 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Hanko,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 4 out of 5 stars

Good

Good but limited i think

12 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Fabjan,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Easy to use

Easy to use. Got the info I need without hassle. Thank you

11 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Jason,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Great Experience

Great Experience

10 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Abdul,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Useful service

It was useful receiving a report on the car I intend to buy. This report has exposed the irregularities I have found on the vehicle and it will assist me to negotiate a better deal with the owner. Unfortunately, I’m not a car dealer so I’m unable to continue my unlimited subscription. In all, it was very useful receiving.

11 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Kofi,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Clear and Concise Vehicle History Reports

The reports are clear and concise and the visuals are quite easy on the eye. It's a very comprehensive report on vehicles and I highly recommend

10 April 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Richard,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

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