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Review summary

Created with AI, based on recent reviews

Looking at 917 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and affordability, often highlighting the competitive pricing. Many consumers also appreciate the efficient ordering process and the prompt delivery service, noting that items frequently arrive earlier than expected. However, some people were dissatisfied with certain aspects of the service. A few customers reported issues with order accuracy, such as receiving incorrect items or missing shirts. There were also occasional complaints about slow shipping times and a lack of tracking updates, leading to uncertainty about delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Many customers praise the great... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Order

Customers generally express satisfaction with their ordering experiences. Many reviewers highlight the quick... See more

Price

People report positive experiences with price. Many customers praise the great and reasonable prices, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The affordability of the pants was terrific. It does take a rather lengthy time to complete to the delivery process. If you could quicken the shipping time, it would be perfect overall.

Company replied

Rated 4 out of 5 stars

I’ve been ordering from Epic Sports for years and have never had any issues with the products. You can’t beat the close out prices! I would’ve given 5 stars this time but for some reason my order to... See more

Company replied

Rated 4 out of 5 stars

Overall experience was very stressful, but in the end I did receive my order a day early so 4 stars. First of all, there is 0 way to expedite orders or pay for rush shipping, which I didn’t realize u... See more

Company replied

Rated 4 out of 5 stars

I would have liked my order to be shipped all at once, instead of multiple orders, but the quality has been really good for the reasonable prices.

Company replied


Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Printed Clothing Store
  4. Soccer Store
  5. Sportswear Store
  6. Work Clothes Store

Written by the company

Epic savings. Epic Wins. Epic sports gear, activewear, and closeouts


Contact info

  • 9750 East 53rd Street North, 67226, Bel Aire, United States

  • epicsports.com

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bartlett High School Experience

We were given up to date notifications. Delivery still came within a good time frame even after the delay. Prices were great. Would absolutely recommend.

2 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 4 out of 5 stars

The affordability of the pants was…

The affordability of the pants was terrific. It does take a rather lengthy time to complete to the delivery process. If you could quicken the shipping time, it would be perfect overall.

21 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 4 out of 5 stars

Good products at good prices

Good products at good prices. I wish delivery was a bit quicker but it's not bad. It just requires planning on my part.

6 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 1 out of 5 stars

Website Errors. Shipping Error. Poor Customer Service. Dishonest.

Their website crashed multiple times while I was placing an order. They end up sending 2 orders instead of one. So I return the extra product within their 10 day return window, pay $32 for shipping to return the product they made an error on. They flat out lied and said I sent it outside the window of their return policy. I have the charge and receipt to prove it was within the window. Very disappointing customer service and execution on their part. Do NOT recommend!

30 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Adam, I'm sorry for the confusion! Customer service replied with: No worries! We will process your return when it arrives.  Credit will be issued to your original payment.  Please allow up to 2-10 days for the credit to post to your bank.

Rated 5 out of 5 stars

Fast delivery

Fast delivery! Love the uniform shirts! Very soft!

19 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 2 out of 5 stars

Poor customer service

Poor customer service, do not stand by the items they sell when they are defective. Impossible to communicate with them.

6 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

I understand emailing isn't as quick as one would like. The vendor requires us to get a photo of the defective product in order to investigate. They won't approve on our word. Customer service asked if you could send a photo of the air valve. Once they receive it, they can submit it to the vendor to either get a replacement or refund for you. Please let them know which you prefer when you send the photo.

Rated 5 out of 5 stars

On time

Quick shipping everything arrived on time

25 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 5 out of 5 stars

Quick shipping

Quick shipping. Great hats for our coach pitch team. All the kids love them.

16 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 1 out of 5 stars

I have not received my order.

6 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

It appears your package was delivered on 3/12/26, per your tracking number: 1ZX823X40342475056

Please contact our customer service department to file a missing package claim. https://m.epicsports.com/contactform.html

Rated 4 out of 5 stars

I LOVE Epic Sports

I’ve been ordering from Epic Sports for years and have never had any issues with the products. You can’t beat the close out prices! I would’ve given 5 stars this time but for some reason my order took a lot longer to ship than expected. I’ve never had this issue before and have always had previous orders delivered in a timely manner.

7 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

I apologize for the delay you experienced. The order was placed after hours on Friday, so in total the processing and shipping took 11 business days. Unfortunately, one product was out of stock and that is what caused the delay.

Rated 1 out of 5 stars

Totally Disappointed

The logo that was printed in my tees is totally unnoticed, It can barely be seen because the original white background was removed when they replaced the low resolution logo that I provide for the high resolution logo that they created for me. Anybody with just a little bit of common sense should realize that if the white background of the logo is removed then the logo will not be visible when it is printed on a dark blue area, this was a terrible mistake, TOTALLY UNPROFESSIONAL!! I am very disappointed!

28 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. I understand your frustration with how the final print appeared.

From our review, your original logo was low resolution, and our team recreated it at a higher quality (a $30 value provided at no charge). As part of that process, the white background was removed because this is something many customers insist on. The white box is generally considered undesirable on apparel. The updated artwork was then sent for approval, and production proceeded because the new logo was approved.

That said, we understand how the visibility on a dark garment became an issue in this case. We’re happy to review your order further and see what options may be available.

Please contact customer service at https://m.epicsports.com/contactform.html or email: customerservice@epicsports.com

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