5 ⭐️ service! We now have two tractors bought from Epic Play for our grandsons, who love them. We have recently had a problem with the foot pedal on one. Epic Play responded immediately with how to... See more
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Absolutely 5 Star experience with Epic Play! This is our 2nd Ride-on Kids vehicle from this company, first the 12v Tractor which has been amazing & continues to give our little boy hours of fun, and... See more
Excellent customer service , after a delay in delivery epic where very quick to chase this up for me. The bigger problem came when car was delivered it was damaged the cars back end was completely sma... See more
Bought our daughter a car for Christmas, goes fine just lost the remote. Contacted epic play to see about a new remote or spare parts but no, nothing possible so now child’s left with a car that can’t... See more
Company details
Written by the company
We are Epic Play, we offer a wide selection of childrens outdoor toys, from ride on cars and bouncy castles to trampolines | Great Prices | FREE UK mainland delivery
Contact info
1 Kings Court, GU10 1AH, Farnham, United Kingdom
- sales@epicplay.co.uk
- epicplay.co.uk
3.8
Great
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great Company good product
I ordered a Tigris jeep from the company directly after noticing that it was cheaper to buy directly that through Amazon. I had a couple of queries which were answered immediately by email. They then delivered the jeep within two days, it was exactly as described. Excellent service
20 November 2020
Unprompted review
So far a pleasant experience with the…
So far a pleasant experience with the customer service team. They have been prompt in their replies and happily offering a refund. Will update once Everything has gone through. I’m pretty sure everything will run smoothly.
Aurangzaib Tahir
15 October 2020
Unprompted review
I purchased the pink jeep for my…
I purchased the pink jeep for my granddaughter. It arrived on time. The jeep was just as described, really big in size. One has to join the jeep together following the instructions. That did a take a little while (2hrs).
It has a parental remote. The jeep goes quite fast.
Thank u epic play. I will be ordering again
2 October 2020
Unprompted review
I ordered a car
I ordered a car, the car never arrived , it's been over a month and they are still investigating, they barely get back to me they dont know what's going on and they dont want to give me my refund, absolutely terrible company, would avoid at all costs
23 September 2020
Unprompted review
Telstar Orbit 7ft x 10ft Oval…
Telstar Orbit 7ft x 10ft Oval Trampoline and Enclosure Package, ordered this on Monday came on Thursday, great trampoline, communication from epic play, was quick response via email, great service thanks
21 August 2020
Unprompted review
Mercedes Benz police car not as…
Mercedes Benz police car not as advertised at all.Personalised number plates not as seen on website,total misleading product,would not recommend at all.
18 May 2020
Unprompted review
Misleading /But replacement was ok no parts missing
Was pleased with the replacement red monster truck I received no missing parts
The Burgandy monster truck that was advertised on their website with free upgrade on EVA tyres, was not available, so was very unhappy with this, and received no compensation for their false advertising/or oversight, they mentioned I would get a FREE UPGRADE ON EVA TYRES but as there website states there was a free UPGRADE ANYWAY ON THE TYRES FOR THIS MONSTER TRUCK,so nothing was offered apart from another red colour or choose something else which was not an option
18 October 2019
Unprompted review
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