Very good interaction. Being I’m in the USA I had several questions both before and after my purchase. All my questions were answered and I ordered an Epic2 with a LW barrel. I would buy from them aga... See more
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The reason for not 5 stars is that the too complex product site, almost no description, not so good customer service. Otherwise great rifles!
Package coming in early then i expected 😊 Epic One looks great and very well built, that’s very important to me.I had 2 very expensive guns which i wouldn’t have bought if i could have seen in ha... See more
Company replied
Great magazine, well made, quick posting, my rifle is ready, I'm just waiting on my epic 2 light to be delivered, thanks to you all, I'm loving my epic two 550mm ,
Company replied
Company details
- Sporting Goods Store
- Airsoft Supply Store
- Ammunition Supplier
- Hobby Store
- Shooting Event Area
- Shooting Range
Written by the company
Epic Airguns Shop is your destination for EPIC—a solid piece of gear that benefits from its robust construction and design-first philosophy. Crafted with precision CNC machining, EPIC ONE rifles redefine what’s possible in the world of air shooting. Discover upgrades, accessories, and a high-power, reliable air rifle.
Contact info
4.3
Excellent
56 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Not great customer service and too complex product menus
The reason for not 5 stars is that the too complex product site, almost no description, not so good customer service. Otherwise great rifles!
17 April 2026
Very good interaction
Very good interaction. Being I’m in the USA I had several questions both before and after my purchase. All my questions were answered and I ordered an Epic2 with a LW barrel. I would buy from them again with no hesitation.
14 April 2026
Reply from Epic Airguns Shop
Hi JT,
Thank you for the great feedback - we’re really glad you were happy with both the shipping speed and the service.
Reply from Epic Airguns Shop
Hi Martin,
Thank you for your feedback. We’re sorry to hear you felt communication was lacking. We did review your case and confirmed that your order was delivered as placed. The additional parts you were looking for are sold separately and were unfortunately out of stock at the time, but we’ve already shared an estimated restock timeframe and offered a goodwill gesture for a future order. If you’d like to continue, please feel free to reach out and we’ll be happy to assist further.
The service they provide is excellent
The service they provide is excellent. My warranty was void due to my own mistake, but they helped me very well (I received a new plenum for free).
Thanks for the service.
15 December 2025
Reply from Epic Airguns Shop
Hi Jan,
Thank you for sharing your experience. We’re glad we could help and that you were happy with the solution.
Package coming in early then i expected…
Package coming in early then i expected 😊
Epic One looks great and very well built,
that’s very important to me.I had 2 very expensive guns which i wouldn’t have bought if i could have seen in hands before buying them.
Epic One looks very promising, but let’s see how it performs in 200+m distance:)
When it proves himself, then i want to buy Epic Two too :)
4 December 2025
Reply from Epic Airguns Shop
Hi Priit,
Thank you for the great feedback! We’re glad the Epic One arrived earlier than expected and that the build quality met your expectations. We’d love to hear how it performs for you at longer distances - and we’ll be here when you’re ready for Epic Two.
Don't answer emails.
27 October 2025
Reply from Epic Airguns Shop
Hi Terry,
Thank you for your feedback. We’re sorry to hear you’ve had trouble reaching us - we’ve checked our system and don’t have any recent emails or open tickets under your name or email address. I’ll contact you privately to make sure we can sort this out and assist you as quickly as possible.
Reply from Epic Airguns Shop
Hi Nicholas,
Thank you for your great review! We're really glad to hear you found good value and were happy with our service. If you ever need anything else, feel free to reach out.
Reply from Epic Airguns Shop
Thank you for a star review!
Reply from Epic Airguns Shop
Thank you for sharing your opinion, its our pleasure!
Fast and good service
Fast and good service, despite the people answering the phone are clueless women...
25 September 2025
Reply from Epic Airguns Shop
Thank you for a positive review!
my order came from spain and is still…
my order came from spain and is still there. shipped with DHL. the absolutely worst company there is. I doubt i will ever get my order.
if i could have left negative stars i would have.
3 September 2025
Professionals
Professionals, who offers valuable items for world best airgun. Delivery was really quick.
3 September 2025
Reply from Epic Airguns Shop
Thank you for shring your experience with the rest of the community!
Reply from Epic Airguns Shop
Thank you for sharing your opinion!
Sent a couple of questions
Sent a couple of questions, always got a quick and pleasant response. Ordered the new Epic Two Lite and had it delivered within a weeks time. The price seen during my on-line purchase was the price I actually paid. These folks are fantastic to deal with.
21 August 2025
Reply from Epic Airguns Shop
Hi,
Thank you for your thoughtful review. We’re glad our team could answer your questions quickly and that your Epic Two Lite arrived smoothly. We truly appreciate your trust and look forward to your next experience with us!
Best regards,
Epic Airguns Shop Team
Reply from Epic Airguns Shop
Hi Anthony,
Thank you for your feedback. We’re glad your order arrived promptly and met your expectations!
Best regards,
Epic Airguns Shop Team
I found the websitesite easy to…
I found the websitesite easy to negotiate, nice selection of rifles and accessories with prompt delivery.
Tha kyou
8 August 2025
Reply from Epic Airguns Shop
Hi,
Thank you from all of us for your thoughtful review. Feedback like yours encourages us to continue delivering the best experience!
Best regards,
Epic Airguns Shop Team
Great magazine
Great magazine, well made, quick posting, my rifle is ready, I'm just waiting on my epic 2 light to be delivered, thanks to you all, I'm loving my epic two 550mm ,
6 August 2025
Reply from Epic Airguns Shop
Hi Nigel,
Thank you from all of us for your thoughtful review. It is always plesant to see the impact of our efforts and it encourages us to continue delivering our best!
Best regards,
Epic Airguns Shop Team
Great easy people to deal with and no…
Great easy people to deal with and no nonsense. Ask for small parts no problem
8 August 2025
Reply from Epic Airguns Shop
Hi,
Thank you for your positive review. We're pleased to have you as part of our customer community and appreciate your support!
Best regards,
Epic Airguns Shop Team
Very effective with friendly and…
Very effective with friendly and helpful staff. Hope to use again.
7 July 2025
Reply from Epic Airguns Shop
Hi William,
Thank you from all of us for your thoughtful review. Feedback like yours encourages us to continue delivering our best!
Best regards,
Epic Airguns Shop Team
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