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EOS Data Analytics Reviews 18

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TrustScore 2.5 out of 5

2.7

Business to Business Service
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Company details

  1. Business to Business Service

Written by the company

EOS Data Analytics brings technological expertise to the table, generating actionable satellite-driven insights into how we can make the world a better place together. We bring the benefits of Space to the Earth with the sustainability priorities of the UN SDGs framework in mind and currently align with 10 out of 17 United Nations Sustainable Development Goals, using them as guidelines for developing new solutions or modifying existing ones to make a positive impact on the environment. Operating since 2015, EOSDA is part of the Noosphere space group set up by Dr. Max Polyakov and partners with governmental, commercial, and scientific organizations. We have 225 employees in several countries, 25 Ph.D professors and 60 in-house data scientists and GIS specialists overseeing the development of every EOSDA solution. Our main product in the agriculture industry is EOSDA Crop Monitoring, a digital precision agriculture tool that helps farmers remotely assess the health of their crops, cut costs on scouting, soil testing, and farm management, and use seeds and fertilizers more efficiently. EOSDA Forest Monitoring is an online satellite-based software for forestry management. Using satellite imagery, the software enables landowners, logging companies, and research institutes, among others, to remotely monitor forest health. Our third and final product, EOSDA LandViewer, is an online GIS-assistant that provides a set of specific geospatial technologies to extract valuable information from big data, applicable to real business tasks. It provides on-the-fly searching, visualizing, and processing of data by applying more than 10 indices available on the platform.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

18 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Ordered some high res pictures of a…

Ordered some high res pictures of a lot. 10 days later and I got them and they were much worst resolution than Google Maps. I communicated my disappointment but they did not make it right.
Would not recommend this service.

10 March 2026
Unprompted review
EOS Data Analytics logo

Reply from EOS Data Analytics

Thank you for sharing your experience. We’re really sorry that the result you received didn’t meet your expectations.

The email communication with support shows that, for your order, you chose a resolution of 1 m/pixel, and the image was delivered at that resolution. After you signaled to us the need to receive imagery at 30 cm/pixel, we proposed that you either obtain an archived image at this resolution or order a tasking image. Unfortunately, neither option worked for you.

We appreciate your feedback. We’ve shared it internally and will use it to clarify the resolution selection and expectations on our platform.

Rated 1 out of 5 stars

Double-charged and account not upgraded

I upgraded my account and my credit card was charged twice but my account was not upgraded and I can't get in touch with support except through a useless AI bot.

15 December 2025
Unprompted review
EOS Data Analytics logo

Reply from EOS Data Analytics

Dear Jane,

We have carefully reviewed your feedback and located the details of your transaction in our system. A duplicate charge did occur. After you contacted our support team, we issued a refund for the second transaction on December 16.

We sincerely apologize for the inconvenience this situation may have caused. We hope your future experience with our products will be more positive.

Kind regards,
EOSDA Team

Rated 1 out of 5 stars

Difficult to use, terrible customer service

Difficult to use interface. Terrible customer service.

Stay away an use an alternative product is you are looking for satellite imagery of any kind.

20 November 2023
Unprompted review
EOS Data Analytics logo

Reply from EOS Data Analytics

Dear Sal, my name is Katia, I am TL of the Customer Care department at EOSDA. I am sorry to hear that you feel that way, and would really appreciate it if you share your email address at support@eosda.com so that I can investigate the case and provide you with the best possible solution. We always strive to provide the top quality service for our clients, and would be glad to get more detailed feedback regarding the interface to be able to improve it and make it more easy-to-use. We will be happy to see you back as soon as you are ready to give our cooperation another try and need satellite data - please reach us at support email or send your request in one of the forms on the website (eos.com) anytime. Cheers and good time of the day to you from all the team!

Rated 1 out of 5 stars

Customer support does not exist

Customer support does not exist. The phone number has been disconnected and they do not respond to emails. They also have made it impossible to cancel your membership. Subscriber BEWARE

11 September 2023
Unprompted review
EOS Data Analytics logo

Reply from EOS Data Analytics

Dear Jim, my name is Katia, I am TL of the Customer Care unit at EOSDA. I am sorry to hear that you feel that way, and would appreciate it if you share your email address at support@eosda.com so that I can investigate the case and provide you with its result as well as a possible solution. Please, let me know in your email what phone number you used and where you found it - it looks like there was some misunderstanding in terms of support phone number as we have only email and chat support at the moment, which was probably the reason you could not reach us via phone. Please, come back as soon as you need satellite data - we will do our best to change your opinion regarding the service and to help you find the most valid solution for your needs. Looking forward to hearing from you. Best regards from all the team!

Rated 5 out of 5 stars

Excellent collaboration partners in research

I had a great experience working with EOS. In the context of my research, I needed analytical assistance and some historical data, which colleagues have provided to me without hesitation and with additional methodology. Thank you very much for your help!

11 April 2023
Unprompted review
Rated 5 out of 5 stars

Platform with excellent tools for precision agriculture work

Platform with excellent tools for precision agriculture work. I am a professor at the Federal University of Santa Maria, campus in Cachoeira do Sul - RS - Brazil and I discovered the platform 3 months ago, due to the development of a course conclusion work. Friendly and easy-to-understand interface with very accurate data are the platform's differential. I did not explore the other resources because I used the version available for free, but I would like to obtain a license to explore the full potential of this tool. Congratulations to the developers.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

High level of information and easy access

I discovered the platform yesterday and immediately it surprised me. I am in awe of the processing capabilities and level of reporting. I hope I can continue using the free version. I am a University Professor and will recommend the platform to my students.
Congratulations!

12 April 2023
Unprompted review
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