Absolutely incredible help and support contacted open reach (other providers wouldn’t) constantly updating me. Helping us get wifi until our main box was ready with them. Honestly change now!! These a... See more
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We have only just joined E.ON Next but already our communication and help to get our account motoring, has been wonderful. I had no idea that companies used WhatsApp to much as been so useful even... See more
Always had a good experience speaking to the friendly customer service agents. No they're aren't able to give me pre energy crisis deals but even they have the same experience with bills. Thankfull... See more
Today a nice man called Richard spoke to me as my meters are not working he so kindly said an engineer will be out on tue as there is a fault on them .he was very helpfull more than i can say for a m... See more
Company details
About E.ON Next Energy Ltd
Written by the company
At E.ON Next, we make new energy work. We aim to do this by helping remove the barriers of the energy transition, so that our customers can reduce their energy bills and environmental impact with future-ready home solutions.
With over 1.5 million energy saving measures installed in UK homes, we've already helped households save £10 billion on bills and significantly cut carbon emissions.
But we're more than just an energy provider. As an E.ON Next customer, you get:A range of electricity and gas energy tariffs.
Discounts on boilers, solar panels, air source heat pumps, and electric vehicle (EV) chargers.
Great savings with exclusive Energy Saving Picks.
Easy energy management with our E.ON Next app and online account.
Access to friendly, helpful, and dedicated Energy Specialists.
Switch to us today and make new energy work for you. T&Cs apply.
Already an E.ON Next customer? We’re eager to know your thoughts! If you'd like to share your experience, please leave us an E.ON Next Trustpilot review.
Get a quote
With over 1.5 million energy saving measures installed in UK homes, we've already helped households save £10 billion on bills and significantly cut carbon emissions.
But we're more than just an energy provider. As an E.ON Next customer, you get:
Switch to us today and make new energy work for you. T&Cs apply.
Already an E.ON Next customer? We’re eager to know your thoughts! If you'd like to share your experience, please leave us an E.ON Next Trustpilot review.
Get a quote
About E.ON Next Energy Ltd.
Written by the company
- Choose energy that comes with your own dedicated Energy Specialists and get exclusive discounts on home energy tech like EV chargers, heat pumps, and solar panels. Switching couldn’t be easier. So why not find out more and join us? Get a quote today at https://www.eonnext.com/dashboard/journey/get-a-quote
Why not make the most of what E.ON Next can offer?
We’re always striving to give our customers more.
With E.ON Next you get:
- A range of electricity and gas energy tariffs.
- Discounts on solar panels, air source heat pumps, and electric vehicle (EV) chargers.
- Friendly, helpful dedicated Energy Specialists.
- Great savings with exclusive Energy Saving Picks.
T&Cs apply. Why not find out more today.
Contact info
Westwood Way Business Park, CV48LG, Coventry, United Kingdom
- hi@eonnext.com
- eonnext.com
4.5
Excellent
200K reviews
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The chap was very helpful
The chap was very helpful despite me going through to the wrong dept!
I couldn't fault his helpfullness and attitude to assisting me.
8 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I am not aorted with my account or…
I am not aorted with my account or smart meter or my gas and electric meters
8 May 2026
Reply from E.ON Next Energy Ltd
Good afternoon Glenn
We regret you're experiencing issues with your account and meters.
I will reach out to you directly to discuss your concerns in more detail.
H
Energy specialist
Very polite receptionist 👌👍
8 May 2026
Good person...recomand
8 May 2026
Powered up to save
So easy to change you communicated with me on a regular basis advising on deals available.
7 May 2026
Inaccurate documentation
Staff are all friendly and helpful to speak to but I received a Welcome Pack with the wrong details i.e.non DD prices which gave me quite a fright and, although your office assured me I am on the correct tariff, the promised corrected Welcome Pack has yet to arrive
7 May 2026
Reply from E.ON Next Energy Ltd
Hi Carol, I'm delighted to hear that our staff were friendly as this is what we strive for! I'm sorry for the confusion caused by the initial welcome pack, I have dropped you an email about this.
Regards, Kian
Advisor was very helpful and polite
Advisor was very helpful and polite. Great experience thanks.
8 May 2026
Quick and easy no hassle and no problem…
Quick and easy no hassle and no problem thanks eon next.
7 May 2026
Quick, easy snd helpful!
I telephoned for assistance with a complicated bill. I was put through immediately to a real human being! No ling wait on hold, and no battling with the AI—I just asked to speak to a representative.
The representative was friendly and helpful, we weren’t able to resolve the issue, as she needed info from my meter, and asked me to send it. She promised she would call me back on the next business day, and described just what she needed and how to send it.
Absolutely outstanding—quick and easy, and no eternal waiting for someone while the muzak plays.
Thanks EON. 😄
8 May 2026
No issues with Eon Next
No issues with Eon Next. Prices are reasonable, bills are clear and easy to use website. Requests for refunds quickly processed. I just wish they let you pay for what you use, like some smaller providers are doing (like Fuse) rather than bill you in advance for what you might not use.
7 May 2026
Nice friendly and helpful person to…
Nice friendly and helpful person to assist. Simple and straightforward.
8 May 2026
Great service
Great service from young man shanawaz khalil
Kid s72648
I am old lady so appreciate a nice kind man
So help full.
In explaining procedure
And it’s working
8 May 2026
Unprompted review
Fahara was excellent in new connections
Fahara was excellent in new connections
29 April 2026
Unprompted review
An amazing lady helped me today
An amazing lady helped me today. Very very helpful and thoroughly organised!!! Extremely happy with eon. I've been with them for years and will be for many more
8 May 2026
The gentleman I spoke to was clear very…
The gentleman I spoke to was clear very helpful and ready to answer anymore questions I might have, but answered my question quickly and concisely,.thank you
8 May 2026
Outstanding service
Spoke to Mangit, gave me all the information l needed and more.
Excellent service.
8 May 2026
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