E.ON Next Energy Ltd Reviews 200,362

Very pleasant, well mannered man even though it was nearly 5pm. The whole operation was seamless and I was very impressed. Thankyou.
Dianne Gill

I spoke to a gentleman called Aviwe he was very helpful and sent me details to read through before I choose my new tariff.

It s great chat to real people.not ai

The transition went very smoothly and I am happy with it. What I find annoying is the needless step to run a hard credit check for an energy switch that affects one's credit score... The vast majority of energy suppliers can get what they need for prospective clients with a soft check. I applied for a switch in energy providers - not a half a million mortgage...

When I had a problem I emailed you and needed clarification you replied quite promptly with a reply that made sense.

UK power is too expensive. These big companies must do much more to minimise the costs rather than profiting under the banner of inflation. Switching was easy but bitter sweet because of this.

The virtual chat was helpful as far as it went but I would have liked advice about what I was trying to do or even for the offer of doing it for me as I was having difficulty doing it myself. It would have been better to actually talk to someone on the phone to explain.

Smooth transition, clear communication, easy setup. Hopefully now complete.

So easy and quick to change.

Seems good so far. Will have to wait and see how things go if problems occur.
May 8th26.

After a typo in an email address caused a problem in setting up my account they fixed the problem and I was able to setup the account and direct debit. They were helpful in their communications.

Made the switch to Eon after doing a price comparison on Money Supermarket. The switch over was seamless and saves me money on a fixed term tariff .
The App is easy to navigate and the data transferred to my smart meter very quickly .
Customer service support excellent when I submitted a meter reading .
Overall excellent .

Clear bills k nowing what part of our budget is to be used for gas electric not had to struggle paying but would like to see more info for people that are

I've been with eon ages now and still a great company thanks

I had the biggest doubts in the world about switching from OVO to Eon next solely due to bad reviews i read on reddit.
Its been 1 week since the switch. No issues with the app. The prices seem to be correct. The support team answers quick if any concerns or questions. Im glad i made the switch. Hopefully there wont be a negative update.

The employee at E.ON Next customer service, was helpful.

I was needing to get the electricity and gas supply returned to my ownership as the property I own had previously been Let. The young lady I spoke to at Eonnext was very helpful and I was eventually able to top up both my gas and electricity supply, which was a great relief. Many thanks to all concerned!