Worst experience
Worst experience. They are selling broken templates. I have bought we courier Laravel Template and the template is broken now they are not refunding my amount
Re: Refund Request Dispute 3996406
23 September 2025
Unprompted review
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2.4
Poor
9 reviews
No history of asking for reviews
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Extremely Disappointed
Extremely Disappointed – Avoid This Service
I subscribed to Envato Elements to download WordPress themes, but most of the themes I tried were either broken, not as described, or simply didn’t work. Despite canceling my subscription shortly after and explaining the issue, they refused to refund my payment — simply because I had downloaded the files, regardless of their quality or functionality.
To make matters worse, the site is often down or extremely slow, making it frustrating to even browse or access what I paid for. Customer support was dismissive and inflexible, offering no real resolution.
Their refund policy feels intentionally rigid to avoid accountability, even when the products fail to deliver. I don’t recommend this service at all — especially if you're expecting reliable WordPress themes or decent customer support.
Save your time and money.
10 June 2025
Unprompted review
The worst quality/price repository
the worst quality/price repository. the search only works in english (despite the ai) and the search results are often totally wrong, of very low quality or from an editor good at internal seo. you are forced to get the media by searching with the ai, at an exorbitant price. in my opinion it offers much more a free repository than envato elements.
1 May 2025
Unprompted review
Stay away from this company
Multiple licensing problems ending in copyright issues, stay away from this company, and to top it off terrible customer service refusing to acknowledge the issues with their products, refused even a partial refund
4 September 2024
Unprompted review
Outdated contents
Outdated contents. Many are too old, nothing new, many samples are offline.
31 July 2024
Unprompted review
Impressive customer service
Impressive customer service, they solved my problem not in days, not in hours, but in minutes !
It was about a subscription refund.
31 July 2024
Unprompted review
Stay away from them
The license terms are not clear and the product is useless to use. Envato doesn't offer refunds which is against Australian consumer laws they really don't care about.
8 February 2024
Unprompted review
Doesn't allow me to login
Doesn't allow me to login, and always says the page is temporarily unavailable when I try to login
22 April 2023
Unprompted review
The license they provide is not valid
The license they provide is not valid. I've had issues where the copyright owner says that the license isn't valid and requests removal.
20 February 2023
Unprompted review
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