An email arrived 48 hours prior to our event as advised at the time of booking, however the tickets weren’t attached. I emailed back to advise and within 5 minutes the tickets landed in my inbo... See more
Company replied
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Review summary
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Reviews shaping this summary
So helpful, I’d suffered a bereavement, they were genuinely sympathetic and transferred my tickets very quickly and easily and I just had a small admin fee to pay. Definitely makes me want to use them... See more
Company replied
Having bought tickets for an event I discovered I hadn’t received confirmation in any emails. I contacted Megan at Entertainers and my issue was resolved very quickly. A quick response and all issues... See more
Company replied
I received great customer service and prompt replies. My issues was sorted without question and in a friendly and very helpful manner. Couldn’t fault anything about the support I received.
Company details
Written by the company
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
Contact info
United Kingdom
- 0333 772 3648
- help@entertainers.tickets
- entertainers.co.uk
4.7
Excellent
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick answer to my question
Quick answer to my question about my tickets which will arrive 48 hours before the performance
19 August 2024
Unprompted review
Reply from Entertainers Tickets
Thanks very much for taking the time to leave this review, Belinda. It's really appreciated. Enjoy the show!
Niall at Entertainers Tickets 😊
The Technophobe Dinosaur strikes again
I struggled with the booking site as I'm a prehistoric
dinosaur with technology. Logged on to chat which was instant and helpful and now all sorted. First class . Thank you xx
14 August 2024
Unprompted review
Reply from Entertainers Tickets
Our pleasure to assist you, Lyndsay. Thanks for the lovely review and enjoy the show!
Niall at Entertainers Tickets 😊
Accidentally booked wrong time
Accidentally booked wrong time.
My problem was dealt with so quickly and efficiently. I’m very impressed. Great customer service.
1 August 2024
Unprompted review
Reply from Entertainers Tickets
It was our pleasure to help you out yesterday, Allie. Thanks for taking the time to leave this review too. We hope you're looking forward to the show.
Niall at Entertainers Tickets 😊
Slick and efficient service when…
Slick and efficient service when booking for Rocket Man at The Old Fire Station in Carlisle.
28 June 2024
Unprompted review
Reply from Entertainers Tickets
Thank you for your review! It's great to hear that booking your Rocket Man tickets was a smooth and efficient experience.
Niall at Entertainers Tickets 😊
Had the pleasure of dealing with Niall…
Had the pleasure of dealing with Niall who couldn't have been more helpful when trying to allocate tickets for a large number of people :)
2 July 2024
Reply from Entertainers Tickets
Thank you for your lovely feedback, Elaine! It was a pleasure assisting with your group booking. I hope you're all looking forward to seeing Lost In Music!
Niall at Entertainers Tickets 😊
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