Not entirely bad per se, but service agent was something else
Put in three orders, only received one. When I asked why, they tell me they cancelled the other two. No reaching out beforehand, no notification afterwards.
When asked why, the agent comes up with three different explanations that are all entirely unrelated to my order, until finally settling for malicious intent on my part (?!!), claiming I was trying to exploit some sort of glitch. Even if that glitch existed, again, didn't even apply here. Let alone me being aware of it. The order I did receive was totally fine, I'm not saying you should avoid this company. But if you're reaching out and Thomas responds - be ready to have your mind blown. But hey, maybe he just had a really really bad day. Which, I mean, we all do. But that experience was wild to say the least.
Almost forgot about it already, but just got that email asking for feedback. Here you go.