Ensuria Reviews 384

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

From time to time have communicate with chat bot, it always got an operator’s response, fast and clear. On there side reaction is fast, which is very necessary. Thanks for your assistance in every po... See more

Company replied

Rated 4 out of 5 stars

I liked the bot experience and that it was human-supported. I received informative and quick responses. This is very important when you feel bad and stressed abroud. One thing that could be improved... See more

Company replied

Rated 5 out of 5 stars

For the first time in many years and after a large number of trips, I had to use travel insurance. From the moment I reached out until I left the surgeon’s office, only one day passed. Excellent commu... See more

Company replied

Rated 5 out of 5 stars

Very helpful and caring personnel, quick and efficient organization of medical help that is the most convenient for the person who needs it. Thanks a lot for your care and assistance! 🧡🫶

Company replied

Company details

  1. Insurance Company

Written by the company

We are a digital health insurance service designed to care❤️. By working with our corporate clients and individuals we are revolutionizing insurance by making it simple, flexible, and customer-focused 👫


Contact info

4.8

Excellent

TrustScore 5 out of 5

384 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great help, fast communication

I burnt my leg and needed a help with visiting a doctor to disinfect my wounds and receive tetanus vaccine to be sure I will not get any infection. In 1-2 hours my insurance has already connected me with local doctors to agree on time and date of meeting. Next morning, doctors came and did everything for me to feel better. Thank you for this experience!

19 March 2024
Unprompted review
Ensuria logo

Reply from Ensuria

Victoria, we're glad we could assist you promptly. Your well-being is our priority, and we're pleased to hear that you had a positive experience with our service. Thank you for choosing us!😊️

Rated 5 out of 5 stars

Fast and high quality service

I’ve got sick with the high temperature and sore throat, and guys sent a doctor to me the same day 🙏🏻 The doctor gave me medicines and now I feel better! Thank you for that much fast and high quality service ❤️

23 February 2024
Unprompted review
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Reply from Ensuria

Thanks for your feedback

Rated 5 out of 5 stars

Very polite communication and payed very fast

I messaged this company at 11 because I had an accident. I fell over and fractured my wrist. I was waiting for 5 hours till this insurance did everything with documentation but then I went to the hospital they did x-ray and apply the cast and my insurance payed for everything in the clinic. I was very satisfied with communication. Because I was angry sometimes but they answered very polite and just helped me

19 December 2023
Unprompted review
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Reply from Ensuria

We're sorry to hear about your accident but glad we could assist promptly and efficiently. Stay safe❤️

Rated 5 out of 5 stars

Amazing service

Amazing service! Very gentle support service and so quick management of everything! I’m really happy to chose this insurance and much appreciated for such a quick help!

9 December 2023
Unprompted review
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Reply from Ensuria

Olga, thank you very much for your feedback❤️

Rated 5 out of 5 stars

The best assistance

Thank you very much for the quick replay! The best assistance! Recommended!

12 November 2023
Unprompted review
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Reply from Ensuria

Olga, much appreciate your feedback❤️

Rated 5 out of 5 stars

I needed help 3 times in serious…

I needed help 3 times in serious injuries and acute pains, my fear pad covered everything quickly and helped with it quickly and productively ! Thank you!

4 October 2023
Unprompted review
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Reply from Ensuria

You're welcome! If you need anything else, feel free to ask.

Rated 5 out of 5 stars

Very appreciated!

Thanks a lot for helping my mom who got heard attack right during vacation :( Quick reaction, good job!
Best regards

7 September 2023
Unprompted review
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Reply from Ensuria

Thanks for the 5 stars! We're happy to hear that your experience was positive!😊️

Rated 5 out of 5 stars

Quick consultation via Telegram

Quick consultation via Telegram, very satisfied.

7 September 2023
Unprompted review
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Reply from Ensuria

Thank you so much for your positive feedback! We truly appreciate your kind words and support. It motivates me to keep improving. Thanks again!

Rated 5 out of 5 stars

I had an experience with the insurance…

I had an experience with the insurance company in Barcelona. Thanks to the assistance we've got our help in time, but pls be ready to speak english wherever you need a help in Europe.

9 September 2023
Unprompted review
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Reply from Ensuria

That's awesome! So glad you got the help you needed from the insurance company in Barcelona.😊️

Rated 5 out of 5 stars

Fast and helpful

Company reacted very fast on my message, communication was easy and helpful. Just took a few hours from the first message until I met the doctor.

29 August 2023
Unprompted review
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Reply from Ensuria

Thanks for your feedback

Rated 5 out of 5 stars

We used the services of the company in…

We used the services of the company in Israel. Service at a high level! Managers respond even at night. They quickly and qualitatively organized medical care for me and my daughter.

23 August 2023
Unprompted review
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Reply from Ensuria

Oxana, thank you for the warm feedback🙏️

Rated 5 out of 5 stars

Has been working with this insurance…

Has been working with this insurance for more than 3 years and plan to continue. Always polite, always try their best to help. Very high percentage of compensations.

26 August 2023
Unprompted review
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Reply from Ensuria

Thank you for your feedback and for choosing to stay with us😊️

Rated 5 out of 5 stars

1.5 years baby fallen

1.5 years baby fallen. The operator online was super friendly and quick, he stayed all the time online with us, supported us! We so much appreciated this, as with screaming baby this was critical! Thank you so much!

25 August 2023
Unprompted review
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Reply from Ensuria

Your very welcome

Rated 5 out of 5 stars

I am satisfied with this insurance…

I am satisfied with this insurance company’s top-notch support and access to high-quality doctors. The level of assistance I’ve received has been exceptional, and the network of doctors they offer has exceeded my expectations. I feel confident that I’m in good hands with this insurance provider.

22 August 2023
Unprompted review
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Reply from Ensuria

Alina, thanks so much for your review! We’re thrilled to hear that you had a good experience with us! ❤️

Rated 5 out of 5 stars

Excelent work

Operative, active work of managers and professional doctor's help, thank you

8 August 2023
Unprompted review
Ensuria logo

Reply from Ensuria

Appreciate your feedback❤️ Stay safe

Rated 5 out of 5 stars

Very helpful insurance company

Very helpful insurance company! I had problems with my stomach when I was in Turkiye. I wrote to the service bot ensuria and in 20 minutes car from the medical center came to me, dropped me there, doctor did the analysis and in two days of treatment my problem was solved. That's why I will recommend this company to my friend.

7 August 2023
Unprompted review
Ensuria logo

Reply from Ensuria

Natalia, thank you very much for your feedback❤️

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