Would give 0 stars if I could. Total Scammers. Took me years to remove them from my tax account. Absolute disgrace. Thank goodness they have now been dissolved. They deserve it.
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See what reviewers are saying
Hi my name is Paulina and i wanted to share my experience with ensignadvisory, i am glad that i came across their website, as i would never sort this out myself and I would not get any money at all if... See more
Company replied
The whole process was made very easy, from initial contact, through filling in a simple form and updates, to receiving payment. Don't know why anyone who is eligible for the payment would not use this... See more
Company replied
This is a very good service. I would recommend it to anyone who wants to claim back some tax. I received the right amount on the cheque promised by Ensignadvisory.co.uk. Only minor thing I want to adv... See more
Company replied
Contact info
Unit 14, TGG, Edward Court Broadheath, WA14 5GL, Altrincham, United Kingdom
- 0161 518 0949
- info@ensignadvisory.co.uk
- ensignadvisory.co.uk
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Had dealings with Ensignadvisory in Feb…
Had dealings with Ensignadvisory in Feb 22 regarding a refund issued by HMRC. After discussing matter with “Roxanne” she agreed that Ensign would advise HMRC that any further refunds should be issued directly to me.I have today received a notification from HMRCthat they have issued a further refund to me but it was being sent to Ensign - this means this firm has not advised HMRC to now deal directly with me and not with them. Ensign will therefore charge ridiculous fees once again even though they have previously stated they will advise HMRC that they no longer act for me!!! Disgraceful behaviour. How do I get this sorted??????
13 September 2023
Unprompted review
Reply from Ensignadvisory
Dear Graham,
Thank you for taking the time to review our business.
We have noted your feedback regarding your recent experience with our service.
We would like to discuss this further with you to better understand and address your concerns.
Please contact us on info@totaltaxclaims.com or call us on 0161 518 3392.
Your feedback is valuable to us as we continuously strive to improve our service.
We look forward to resolving this matter with you.
Kind Regards,
Ensign Advisory LTD
Reply from Ensignadvisory
Dear Scott,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
Fast payment and good communication
Fast payment and good communication
Thank you
7 September 2023
Unprompted review
Reply from Ensignadvisory
Dear Mounir,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
Easy to use service which resulted in a…
Easy to use service which resulted in a successful outcome.
16 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Shelley,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
I was very happy with the service
15 June 2023
Unprompted review
Reply from Ensignadvisory
Dear Gogo,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
Service is promising
This is a very good service. I would recommend it to anyone who wants to claim back some tax. I received the right amount on the cheque promised by Ensignadvisory.co.uk. Only minor thing I want to advise you is to keep customers in the loop about timeframe. However apart from this keep up the good work!
15 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Aakash,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
Fantastic service totally stress free
Fantastic service totally stress free, simple and very efficient.
And Silvia from the customer service team is a credit to the company and an absolute pleasure to deal with
22 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Stephen,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
Alan Wilfred wright
Alan Wilfred wright. They was very good from the start to the end. And they was quick at sending it out too
21 July 2023
Unprompted review
Reply from Ensignadvisory
Dear Alan,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
Really easy process no complications on…
Really easy process no complications on the way 😊
22 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Marie,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
The service was really quick and…
The service was really quick and transparent. They explained the process extremely well and were helpful answering questions. Really happy with the end result and payout.
21 August 2023
Unprompted review
Reply from Ensignadvisory
Dear O,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
Ensign we’re very friendly and helpful
Ensign we’re very friendly and helpful. Explained everything to me and I would highly recommend.
21 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Elle,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
I was updated regularly by the Ensign…
I was updated regularly by the Ensign team and received it promptly.
16 January 2023
Unprompted review
Reply from Ensignadvisory
Dear Gaynor,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
I don't know who you are or how you…
I don't know who you are or how you managed to get my details, you fraudulently claimed my tax refund and appointed yourself as a my representative with HMRC. I will be reporting you to action fraud.
16 August 2023
Unprompted review
Reply from Ensignadvisory
Dear T,
Thank you for taking the time to review our business.
We have noted your feedback regarding your recent experience with our service.
We would like to discuss this further with you to better understand and address your concerns.
Please contact us on info@totaltaxclaims.com or call us on 0161 518 3392.
Your feedback is valuable to us as we continuously strive to improve our service.
We look forward to resolving this matter with you.
Kind Regards,
Ensign Advisory LTD
ABSOLUTE ROBBERY
ABSOLUTE ROBBERY DO NOT DEAL WITH THIS COMPANY. THEY HAVE NO PROOF OF A AGREEMENT AND TAKE ALL OF YOUR MONEY.
14 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Martin
Thank you for taking the time to review our business.
We have noted your feedback regarding your recent experience with our service.
We would like to discuss this further with you to better understand and address your concerns.
Please contact us on info@totaltaxclaims.com or call us on 0161 518 3392 or alternatively leave your details and we will contact you.
Your feedback is valuable to us as we continuously strive to improve our service.
We look forward to resolving this matter with you.
Kind Regards,
Ensign Advisory LTD
Hello,cease and desist
Hello,
Please can you stop representing me with HMRC.I had an unpleasant experience where you collected £60 last year on my behalf from HMRC and sent me £5.
This is affecting my mental health as I just got an email yesterday from HMRC that you have continued to deal on my behalf.
Please cease and desist from representing me
14 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Emmanuel,
Thank you for taking the time to review our business.
We have noted your feedback regarding your recent experience with our service.
We would like to discuss this further with you to better understand and address your concerns.
Please contact us on info@totaltaxclaims.com or call us on 0161 518 3392 or alternatively leave your details and we will contact you.
Your feedback is valuable to us as we continuously strive to improve our service.
We look forward to resolving this matter with you.
Kind Regards,
Ensign Advisory LTD
Tax Refund
The service provided was outstanding and my claim was dealt with in a fast efficient and professional timely manner and payment was simple and done very quickly excellent customer service and support
9 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Neil
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
Really simple process and all the work…
Really simple process and all the work was done behind the scenes for me, would highly recommend, thank you
Andrew
8 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Andrew,
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
I used their service to help with a…
I used their service to help with a work from home tax refund and they took almost all of is in fees. They continued as assigned agents over my tax affairs without my knowledge and they have a huge delay on the payments too. very dodgy company.
7 August 2023
Reply from Ensignadvisory
Dear Richard,
Thank you for taking the time to review our business.
We have noted your feedback regarding your recent experience with our service.
We would like to discuss this further with you to better understand and address your concerns.
Please contact us on info@totaltaxclaims.com or call us on 0161 518 3392 or alternatively leave your details and we will contact you.
Your feedback is valuable to us as we continuously strive to improve our service.
We look forward to resolving this matter with you.
Kind Regards,
Ensign Advisory LTD
They are a scam and a fraudulent…
They are a scam and a fraudulent company that steal your tax refund and don't give it back. Manager Paul has been horrible to me and refused to give me my money back, I'm a single mother and I'm struggling but they ignored that and told me it's my problem to sort out.
They informed HMRC to send them my cheque and when I called to ask how they got my information and access, they gave me vague replies. Please be VERY careful with this organisation, they are Fraudsters!!!!
Hajar Zaki
4 August 2023
Unprompted review
Reply from Ensignadvisory
Dear Bub
Thank you for your review, we are very sorry to hear you are dissatisfied with the service you have received. We are always committed to providing a high standard of service to our customers and are very sorry to hear that you are dissatisfied.
Due to the content of your message, we would really like to discuss this with you over the telephone and/or email. Therefore, we would appreciate if you could provide us with your contact information to discuss this further.
Your feedback is very important to us and we have taken this on board as it helps us to improve our service for you and other clients. We look forward to hearing from you, in order to resolve this matter.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
They were very easy to deal with
They were very easy to deal with, and accommodating with any questions asked.
Good job
, thanks
6 July 2023
Unprompted review
Reply from Ensignadvisory
Dear Carl
Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd.
Kind Regards,
Ensign Advisory LTD
info@ensignadvisory.co.uk
0161 518 0949
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