En Route Jewelry Reviews 

4,389
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,754 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning designs and affordable prices, noting that the jewelry pieces make wonderful everyday wear and thoughtful gifts for loved ones. Shoppers also highlight the exceptionally fast delivery and lovely packaging, describing the entire ordering process as smooth, pleasant, and completely reliable. Some reviewers were not happy with the item durability, stating that certain products felt cheap, arrived completely broken, or broke shortly after wearing them. A few consumers also mentioned frustrations regarding unexpected return shipping costs and disappointing product finishes that did not meet their expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the jewelry is well-made, stylish, and... See more

Quality

Clients share positive opinions on quality, highlighting that the jewelry is beautifully crafted, affordable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

People report positive experiences with order, highlighting smooth checkouts and fast delivery times.... See more

Price

Users describe satisfaction with price, consistently highlighting the great balance between affordability and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are exactly as shown in pictures, and of really good quality (despite not being solid gold/silver). Very affordable, speedy shipping and nice packaging. I’ve ordered several times off En Rout... See more

Rated 5 out of 5 stars

I was really satisfied by the different product I purchased (earrings, necklace, piercing) ! I also purchased there for some gifts and the persons was so thrilled with it ! The quality is quite goo... See more

Rated 5 out of 5 stars

Love all my pieces! I ordered several rings and two necklaces and all of them are beautiful. I was a little hesitant to order since I have allergies to metal but the sterling silver and even brass pla... See more

Rated 5 out of 5 stars

the en route jewels are real masterpieces. Every item contains a special energy and can make you feel so beautiful and powerful. I think owning one of en route pieces is a lifetime guarantee and yo... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(4,389)

1,775 reviews in the last 12 months

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Rated 5 out of 5 stars

en route + me = <3

I absolutely love all the jewelry I purchased from En Route. Each piece is so gorgeous and leaves me itching to order more. I’ve gotten so many compliments on my En Route jewelry and I’m so excited to order more! 💕

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience, no complaints

Extremely satisfied with my purchase from en route. Super high quality jewelry for totally reasonable prices. Shipping was prompt and everything went smoothly. I get tons of compliments on the items I purchased and will definitely purchase more in the future.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I love their jewelry!!

I love their jewelry!!! The quality is so amazing and it lasts so long. Doesn't tarnish and you can wear it in the shower or while swimming. Also super cute and can go with multiple styles.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Great quality jewelry!

I absolutely love enroute! I ordered 5 pieces of silver jewelry from them, which came very quickly. 3 of these have become everyday pieces and lasted months without tarnishing.

4 May 2026
Unprompted review
Rated 2 out of 5 stars

Used to be good

I've had mixed experiences with the quality of products from En Route. The pieces I purchased a couple years ago were much better quality and I feel like they had a better selection of jewelry then. I recently ordered from them again and the earrings had a very obvious defect that should never have been shipped out. And the necklace I got wasn't great quality for the price.

8 May 2026
Unprompted review
En Route Jewelry logo

Reply from En Route Jewelry

Hi Amanda,

We're very sorry to hear that your recent experience didn't meet the standards you've come to expect from us. As a returning customer, your feedback means a great deal to us.

We’ve reached out to learn more about the issue you mentioned and would truly appreciate the opportunity to review it further and assist you. We take product quality very seriously and have already made significant progress in terms of product quality control over the past few years, with continuous improvements in our internal standards and monitoring metrics, to ensure every piece meets our requirements before shipment.

While this is definitely not a common situation, we are currently reviewing it carefully on our side. Feedback like yours is incredibly valuable in helping us identify areas for improvement.

Thank you again for your past support. We hope to have the opportunity to learn more about what happened and assist you further.

Rated 5 out of 5 stars

Perfect Mermaid Princess

This is my second time ordering from En Route & as always their pieces turn me into a magical mermaid. I just feel so gorgeous & is the perfect touch to my looks!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality!

First of all, shipping was super quick, it shipped a few hours after I placed the order. The quality of the rings is pretty awesome. They had sizes I could pick from and they’re my favorite set of rings now. I love them so much and will be getting more jewelry!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

The jewelery is super cute and looks…

The jewelery is super cute and looks expensive but is still at an affordable price. Never had any trouble with shipping or quality, the orders come as expected and hold up well. I've had a bracelet from here for over a year now and its still just like new.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Great first impression

As a new customer, I’m really impressed with my experience. Everything went smoothly from start to finish—the ordering process was easy, shipping was pretty fast, and my package arrived without any issues. The packaging was beautiful and made the whole experience feel even more special.

The jewelry itself exceeded my expectations. The pieces feel high quality, look beautiful, and are clearly well made. I’m already looking at what to order next because there are so many items I love. Definitely a great experience overall—I’m hooked!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

love en route

unique, great quality pieces that don't tarnish! shipping is always quick and reliable

1 June 2026
Unprompted review

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