En Route Jewelry Reviews 

4,389
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,754 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning designs and affordable prices, noting that the jewelry pieces make wonderful everyday wear and thoughtful gifts for loved ones. Shoppers also highlight the exceptionally fast delivery and lovely packaging, describing the entire ordering process as smooth, pleasant, and completely reliable. Some reviewers were not happy with the item durability, stating that certain products felt cheap, arrived completely broken, or broke shortly after wearing them. A few consumers also mentioned frustrations regarding unexpected return shipping costs and disappointing product finishes that did not meet their expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the jewelry is well-made, stylish, and... See more

Quality

Clients share positive opinions on quality, highlighting that the jewelry is beautifully crafted, affordable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

People report positive experiences with order, highlighting smooth checkouts and fast delivery times.... See more

Price

Users describe satisfaction with price, consistently highlighting the great balance between affordability and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are exactly as shown in pictures, and of really good quality (despite not being solid gold/silver). Very affordable, speedy shipping and nice packaging. I’ve ordered several times off En Rout... See more

Rated 5 out of 5 stars

I was really satisfied by the different product I purchased (earrings, necklace, piercing) ! I also purchased there for some gifts and the persons was so thrilled with it ! The quality is quite goo... See more

Rated 5 out of 5 stars

Love all my pieces! I ordered several rings and two necklaces and all of them are beautiful. I was a little hesitant to order since I have allergies to metal but the sterling silver and even brass pla... See more

Rated 5 out of 5 stars

the en route jewels are real masterpieces. Every item contains a special energy and can make you feel so beautiful and powerful. I think owning one of en route pieces is a lifetime guarantee and yo... See more


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4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(4,389)

1,775 reviews in the last 12 months

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Rated 5 out of 5 stars

I love En Route!

I love En Route!!
Recently this is my favourite store to buy jewellery.
Their materials and quality are great for the price. I have been wearing my jewellery every day for a year now, and they still look like new!!
To wear my bracelet, i have to bend it open and shut every day, and it’s still in perfect condition!
Their shipping is fast and they have so many beautiful pieces!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Love

I absolutely love the jewelry i have from En Route! My sister got me some items for me and I'm obsessed! They go with everything and they're such good statement pieces!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great for staple pieces!

I bought a bracelet / watch on recommendation from a friend and I'm obsessed with it! I wear it everyday, it's become one of my staple pieces. The range and quality of jewellery is amazing - I'm eyeing a couple of other sets for payday. Definitely elevate my everyday look!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

I got their Venus Colour Necklace in silver, and it is one of the most beautiful pieces of jewelery that I own. The quality is amazing for its price and looks super cute in general. The shipping was unproblematic and it arrived in time. Will definitely order again :))

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Nice Quality

The jewelry is very good quality, especially the stainless steel pieces, They do not tarnish, or leave any stains on skin. The designs are also very lovely. I will be ordering again.

13 July 2026
Unprompted review
Rated 4 out of 5 stars

Not perfect but affordable and pretty!

Beautiful designs, I like that there are waterproof options. The gold locket I bought was quite yellow / warm toned which didn’t suit me (it was photographed more cool toned on web page) but I then ordered the same locket in silver and love it. I did change the chain of the locket myself because the chain it came with was scratchy on my neck. Fast delivery to Spain with nice packaging. I like that it’s affordable

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Best jewellery brand ever

The design is unique and the pieces are have a good quality/price ratio. I already ordered multiple times for myself and to gift to my friends and I always received compliments! Love this brand <3

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Stunning pieces and great quality

Stunning pieces and great quality. I use them everyday, even for going to the beach or when showering and they still look amazing and shiny. I recommend them all the time.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Great quality/price ratio, nice designs

Products are exactly as shown in pictures, and of really good quality (despite not being solid gold/silver). Very affordable, speedy shipping and nice packaging. I’ve ordered several times off En Route and still have my eye on some pieces for a future order.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Everything! From an easy accessible website, to the amazing quality, and fast delivery! Love, love, love <3

13 July 2026
Unprompted review
Rated 5 out of 5 stars

love them!

I ordered two rings and a pair of earring from en route and I’m so happy with them! I get so many compliments on them especially the rings! They were delivered so quickly and with cute reusable packaging!

31 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful company don't bother

Advertise free returns when you're checking out and DON'T SPECIFY ITS USA ONLY!!! So now I've sent my parcel to the address they told me to and it's been delivered to a random house??? They take ages to respond and I want my money back!!!!!

24 June 2026
Unprompted review
En Route Jewelry logo

Reply from En Route Jewelry

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. We understand how frustrating this situation must have been. While our return policy is outlined on our website, we apologize for any confusion regarding the return instructions. We've sent you a request for your order details so we can investigate this further and work toward a resolution. You're also very welcome to reach out to us at customer@enroutejewelry.com—we're here to help and would love the opportunity to make this right.

Rated 5 out of 5 stars

I've ordered multiple pieces from En…

I've ordered multiple pieces from En Route and loved every one! I'm a silver girl, and I appreciate that when ordering a silver version of a piece they not only change the metal color, but also the gems to look better with the silver! I say this because the site seems more geared towards gold jewelry, but the silver pieces that they do have are gorgeous and made with just as much care.

7 June 2026
Unprompted review

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