I ordered a motor for a vacuum cleaner…
I ordered a motor for a vacuum cleaner a year ago, no delivery, no response to emails, no refund. Order number #49590. For me, this is fraud, not recommended.
26 June 2025
Unprompted review
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Company details
Written by the company
Aiutiamo le persone a riparare gli elettrodomestici e non buttarli. Forniamo parti di ricambio per elettrodomestici delle marche più prestigiose d'Europa.
Contact info
Strada Ludovico Ariosto 63, 06063, Perugia, Italy
- 0758472242
- support@ennebiservice.it
- ennebiservice.it
1.4
Bad
79 reviews
Hasn’t replied to negative reviews
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Very disappointing experience
I ordered a spare part for my coffee machine, but it was never delivered. I contacted the company to request a refund, yet they never replied to any of my messages. At this point, I’ve paid for a product I never received and received zero customer support. I cannot recommend this seller based on my experience.
Order #48828
12 February 2025
Unprompted review
I ordered a Philips product over two…
I ordered a Philips product over two months ago for €70.90 plus €14 shipping. I was kept waiting, led to believe the part was on backorder. From the moment I requested a refund, Ennebiservice stopped responding to my emails, blocked read receipts, and became unreachable. I researched other customers' reviews and realized I would never receive the Philips part and would never see my €84.90 again. I should have checked the reviews before placing the order.
11 November 2025
Unprompted review
Beware Beware Beware, best to avoid this one.
Having gave up hope of a refund or even a response I was suprised at reply and I have got my refund!. I stand by my review as part I ordered was showing as in stock which it clearly was not, comms poor despite string of emails that I agreed to wait until end of 1st week in January before seeking a refund, radio silence until their reply to this.
Logo di Ennebiservice
Mostra riepilogo ordine
32,00 £
Ordini
Ordine #48153
Confermato il giorno 14 novembre
no goods received no response to refund request, there was frequent emails about having to order from manufacturer desite it being in stock when i bought it, total scam merchants and i have a string of lead on emails as proof. their track record on here is startling pity i didn't read before a i paid these pirates. BUYERS BEWARE
14 November 2024
Unprompted review
Reply from Ennebiservice
Good morning, I hope that at least this writing has been useful to you as an outlet given that your order has already been canceled and refunded. A cordial greeting.
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