I can't comment on whether they work or not, but if you are planning on receiving the order in a timely manner, you must have A LOT of patience. I ordered them on August 1 it's been over a month, I a... See more
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Review summary
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Scammy company and rip off! I purchased these after seeing an instagram ad. It took over a month to ship from China. The lashes didn't work for me and to return, you have to pay the international re... See more
Company replied
Unfortunately, it turns out this company is an absolute scam. Please take all the negative reviews here seriously and save yourself money, time, anger & frustration. I am pretty sure that all the "... See more
Company replied
I had really high expectations for these magnetic lashes, but unfortunately they don’t hold at all. I tried several times, followed the instructions carefully, but unfortunately they don’t last more... See more
Company replied
1.9
Poor
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Buy if you have a lot of money to waste
Good product when it was working. They said they have 1 year guarantee. But they didn't last a month. I wrote to them and they said they would send me new one. But it was almost 2 months ago. I've been pushing on them every 2 weeks, but there is always an excuse. 3 months after contacting them, I received my product. Used it for almost 2 months, now I have to have new pairs. I've tried other provides, but they're not as "good" Enjuvie. I then bought new pairs from Enjuvie. If it's not usable for 1 year, I will contact then again.
1 August 2025
Unprompted review
Reply from Enjuvie
Hi,
Thank you for your feedback, and we’re sorry to hear about the delays you experienced with your replacement and the concerns regarding durability.
We understand how frustrating it must have been to wait longer than expected, especially when relying on a warranty replacement. This is not the experience we aim to provide at Enjuvie, and we appreciate your patience while it was being processed.
If you need further assistance with your current pairs or your warranty moving forward, please contact us at support@enjuvie.com so our team can review your case directly.
We appreciate your continued feedback and support.
Still No Order After a Month. Package Confiscated and No Communication
I placed my order on August 22nd and received an email shortly after stating it would arrive within 7–10 days. Three weeks later, the tracking information still hadn’t updated, so I contacted Enjuvie customer service. That’s when I was told that orders from July and August would begin shipping after August 28th.
A month later, I still hadn’t received my package. When I checked the USPS tracking number, I discovered that the package had been confiscated for counterfeit postage. I contacted Enjuvie customer support again and requested a full refund. They apologized and said the issue was escalated to their logistics team, but after that, no further updates.
I contacted my credit card company to get a refund. I can’t comment on the product quality because I never received it. The entire experience was misleading and untrustworthy. Avoid doing business with this company.
10 October 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand how frustrating this situation must have been.
We also regret the issues you encountered with the tracking and the complications with delivery. This is not the experience we aim to provide at Enjuvie, and we understand your concerns regarding communication during this process.
If there are still any outstanding issues on your side, you’re welcome to contact us at support@enjuvie.com with your order details so we can review the case again and ensure it has been properly resolved.
We appreciate you taking the time to share your feedback.
I ordered too quickly without reading…
I ordered too quickly without reading the reviews….and it‘s all true!! They do not send u the product and also don‘t let you cancel. Dont ORDER it‘s a SCAM!!!!
2 October 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration.
We do process and ship all confirmed orders, and cancellations can only be made within a short window before an order is fulfilled. Once an order is in processing or shipped, it can no longer be cancelled, which may have affected your case.
If your order is still unresolved or not received, please contact us at support@enjuvie.com with your order details so we can look into this immediately for you.
We appreciate you sharing your feedback.
Horrible customer service.
Horrible customer service.
After u purchase their product they offer you a discount if you buy 1 more item. It gives you a count down of 10 min for the offer. Now the problem is it does not say it will add to your original order and you do not even have chance to review ur 2nd order or change the shipping address for your 2nd item. It will just add the original order without any final confirmation.
I sent the email right away ( within 10min) to cancel my 2nd item since i wanted to be shipped to different address. I got a response in 8hrs that they received the email and they will work on it. In the meantime i got an email that my order got shipped. I have not received any fillow up email for 2 days, i sent my 2nd email, they replied 24hrs later that they are still working on it. It has passed 6 days now and still no responce nor resolution, in the meantime they charged my credit card. I cannot believe how aweful their customer service is, and they are falsely advertizing their customer service is 24/7 on their webpage. Such horrible experience, never buy from this company.
2 October 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and the frustration caused by the add-on order and the delay in communication.
We understand how upsetting it is when changes or cancellations cannot be processed in time, especially when an order moves into fulfillment quickly. This is not the experience we aim to provide at Enjuvie, and we also apologize for the delay in follow-up from our support team.
If this is still unresolved, please contact us at support@enjuvie.com with your order details so we can review your case and assist you further.
We appreciate your feedback and the opportunity to improve.
I ordered 4 sets of lashes in August…
I ordered 4 sets of lashes in August and have did not get them in time for a wedding in September. We are now in the first week of October and I didn’t get lashes yet so I sent an email for them to refund me my order, as they said that the order is processed but the lashes are not ready for delivery many times. The last email said they’re “trying to track my order”, so I asked for a refund. Don’t bother ordering from them. They’re disorganized or they’re liars and scammers.
11 August 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration, especially as you needed the items for a specific event.
We also regret the delays and the lack of clarity regarding your order status. This is not the experience we aim to provide at Enjuvie.
If this is still unresolved, please contact us at support@enjuvie.com with your order details so we can review your case and assist you further.
We appreciate you taking the time to share your feedback.
Absolutely awful product and even more…
Absolutely awful product and even more awful customer service. I received a used product (lashes were all bent out of shape). They failed to send the other part of my order after 3 months.
3 October 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and the issues you encountered with your order.
Receiving a damaged item and a missing part of your order is not the experience we aim to provide at Enjuvie, and we understand how frustrating this must have been, especially with the delays you mentioned.
If this is still unresolved, please contact us at support@enjuvie.com with your order details so we can review your case and assist you further.
We appreciate you taking the time to share your feedback.
Enjuvie is a scam!
Do not order from this company! It's a scam.
I ordered mine first week of September and I emailed them that my item is still in pre-shipment after 3 + weeks. I asked for a refund and they told me they'll investigate and that orders are on production. "Orders placed in August & September are part of our upcoming shipping batch and will begin leaving our warehouse starting 30th September 2025."
Then after 2 days, they told me they'll be shipping my order despite my request for a refund in my initial email. I disputed this with my CHASE credit card.
Never again!!! This item is also shipping from CHINA.
26 September 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration regarding the delay and communication around your order.
We recognize how disappointing it is when shipping timelines don’t match expectations and when a refund request overlaps with order processing. This is not the experience we aim to provide at Enjuvie.
If this is still unresolved, please contact us at support@enjuvie.com with your order details so we can review your case and ensure it has been properly handled.
We appreciate you taking the time to share your feedback.
Ordered a pair, never received
Ordered a pair. Been over two months and still not received. They claim there was some mishaps at their warehouse and even implored me to be more patient. Took over a week of demanding a refund and only when I threatened a chargeback did I get a refund ASAP. A whole scam.
19 September 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and the delay you encountered with your order.
We understand how frustrating it must have been waiting for an update and having to follow up multiple times to reach a resolution. This is not the experience we aim to provide at Enjuvie.
We’re glad the refund was ultimately processed, but we appreciate your feedback and will continue working on improving both our fulfillment and communication processes.
Thank you for taking the time to share your experience.
Did not receive product: SCAMMERS!
Ordered Aug. 27 and product still not received. Tracking remains stagnant. No movement on order. Customer service very vague about estimated delivery date, and cannot come up with exact shipment status.
20 September 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration regarding the lack of delivery updates.
We recognize how concerning it is when tracking does not move and clear shipment information is unavailable. This is not the experience we aim to provide at Enjuvie.
If this is still unresolved, please contact us at support@enjuvie.com with your order details so we can review the shipment status and assist you further.
Thank you for taking the time to share your feedback.
Gives Instagram shopping a bad name
I placed an order on July 15 and received it on September 15. Entirely unacceptable. No updates, nothing. Just a note in the package apologizing for the delay from "the CEO". This was the first time I've bought something off of Instagram, and it really sullies that channel.
15 September 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and completely understand your disappointment with the delivery time and lack of communication.
A delay of that length is not the standard we aim for at Enjuvie, and we regret that your first shopping experience through Instagram left you with this impression.
We appreciate you taking the time to share your feedback, as it helps us continue improving both our communication and fulfillment processes moving forward.
Scam avoid
Itsa scam, I ordered August 7 and until now over a month ago the product still didn’t arrived! Please just refund me! Scammers
6 August 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration regarding the delay with your order.
This is not the experience we aim to provide at Enjuvie, and we regret the inconvenience caused.
If this is still unresolved, please contact us at support@enjuvie.com with your order details so we can review your case and assist you further.
Thank you for sharing your feedback.
Denied a Refund! Chargeback
I requested a refund after waiting almost a month for the product to ship. I was told by their customer service to keep waiting (wtf)…effectively denying their customer a refund despite taking my money a month ago. I processed a chargeback and was immediately refunded by Chase. I suggest everyone to take this route and not even deal with their customer service. If this happens enough times, credit card vendors will not want to work with them.
11 September 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration regarding the shipping delay and refund request.
We recognize how disappointing it is when timelines extend beyond expectations, and we regret that the communication around your case did not leave you feeling supported. This is not the experience we aim to provide at Enjuvie.
We appreciate you taking the time to share your feedback, as it helps us continue improving our customer experience and fulfillment processes moving forward.
The company has a very serious logistic…
The company has a very serious logistic and operation problem
Ordered in Aug. says it will shipped by Aug 20 and its mid of Sep now still not shipped
Email customer service few times always the same answer. I don’t know its a scam or not but def they have VERY SERIOUS operation problem
11 August 2025
Unprompted review
Reply from Enjuvie
Hi,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand your frustration regarding the delay and the repeated responses you received from support. This is not the experience we aim to provide at Enjuvie, and we recognize the importance of clearer communication and more reliable fulfillment timelines.
We appreciate you taking the time to share your experience.
Complete SCAM
Complete SCAM! The items will not come. I threatened to contact ACCC and they refunded my money.
30 December 2024
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration regarding the delay with your order.
We’re glad the refund was ultimately processed, though we regret that your overall experience did not meet expectations. This is not the standard we aim to provide at Enjuvie.
Thank you for taking the time to share your feedback.
Do NOT order from them. They take your money and do not ship any products
Do NOT order from them. Its a scam. They do not follow through on their orders and just give excuses. It's been over 2 months and there is still no product shipped after multiple follow ups.
9 September 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration regarding the delay with your order.
We recognize how disappointing it is to wait so long without receiving your shipment, and we regret that the communication and fulfillment process did not meet expectations. This is not the experience we aim to provide at Enjuvie.
If this is still unresolved, please contact us at support@enjuvie.com with your order details so we can review your case further and assist you.
Thank you for taking the time to share your feedback.
Shipping is extremely long, still waiting over a month
I can't comment on whether they work or not, but if you are planning on receiving the order in a timely manner, you must have A LOT of patience. I ordered them on August 1 it's been over a month, I asked for an update, apparently some problem with the applicator? So don't order them if you want them within a week.
5 September 2025
Unprompted review
Reply from Enjuvie
Hi,
Thank you for your feedback, and we’re sorry for the delay you experienced with your order.
We understand how frustrating it is to wait longer than expected, especially when you were hoping for a quicker delivery timeline. We also appreciate your patience regarding the fulfillment delays at the time.
If this is still unresolved, please feel free to contact us at support@enjuvie.com with your order details and our team will be happy to assist you further.
Thank you again for sharing your experience.
It's a scam
It's a scam. I ordered July 11th, I received an order received message, I received 'your order is on the way' a day after' on July 12th, but you never receive the order . You can only contact them via mail. i mailed them twice, got the same auto response with late deliveries, but was never contacted. It's now September 5th, no contact and no received items.
20 August 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration regarding the delay and lack of updates.
We recognize how disappointing it is to wait such a long time without receiving your order or clear communication. This is not the experience we aim to provide at Enjuvie.
If this is still unresolved, please contact us at support@enjuvie.com with your order details so we can review your case and assist you further.
Thank you for taking the time to share your feedback.
Do not buy. Company is a drop shipper selling overpriced lashes
Unfortunately this is not a reliable company. I optimistically placed my for in stock lashed and received an order confirmation and shipping confirmation same day. 3 weeks have passed and the shipping has not updated and the package has not even been received by the shipping company. Of course when I reach out I get an automated reply with some cheap excuse that they are experiencing “delays” and my order will be shipped out soon. They will not get a reply from an actual support rep. Save yourself the time and hassle and DO NOT BUY! They fake reviews on their site and in their ads. All of their socials have glowing reviews because they hide all of the negative ones. When you look up the lashes you can get them on other sites for much less. I should have known better but I thought that maybe I’d at least receive SOME product.
3 September 2025
Unprompted review
Reply from Enjuvie
Hi,
We’re sorry to hear about your experience and understand your frustration regarding the delay and lack of shipping updates.
We recognize how disappointing it is when expectations around fulfillment and communication are not met. This is not the experience we aim to provide at Enjuvie.
If this is still unresolved, please contact us at support@enjuvie.com with your order details so we can review your case and assist you further.
Thank you for taking the time to share your feedback.
It was supposed to ship out last week…
It was supposed to ship out last week and the tracking still hasn't updated. I wish I read the reviews here before ordering.
16 August 2025
Unprompted review
Reply from Enjuvie
Hi,
Thank you for sharing your feedback — we’re sorry to hear about the delay with your order and the lack of tracking updates.
We appreciate you taking the time to leave a review. If you still need assistance, you can contact us at support@enjuvie.com and our team will be happy to help.
scam website
This website is shameless, they tell you your order is on "backorder AFTER you have paid and give out a tracking number a few days after purchasing, only for you to realize the Order will not move at all for a month!!! After numerous emails to customer support , the reply seems to be variations of the same lie-that they are shipping all orders very soon-I paid on 26th JUly 2025 and have yet to see any movement on the tracking portal let alone receive any of the products I have ordered. How long do fake eyelashes take to manufacture?? Its not rocket science!
26 July 2025
Unprompted review
Reply from Enjuvie
Hi,
Thank you for your feedback — we’re sorry to hear about the delay and your frustration with the order updates.
We appreciate you taking the time to share your experience. If you still need assistance, you can reach us at support@enjuvie.com and our team will be happy to help.
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