Ordered 5-12v 150ah batteries. Received quick response from customer svc, that the configuration was not a safe grouping. They adjusted my order to the correct configuration at a lower price. Ship... See more
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Company details
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Enjoybot is a company that integrates R&D, production and sales of lithium phosphate batteries, RV batteries, home energy storage systems, portable energy storage systems, mobile energy storage systems, solar energy storage systems, yacht backup batteries, car start-up batteries, car start-stop batteries, etc. Products
Contact info
Business Address: NO.12 ZHANGBEI ROAD LONGCHENG STREET,LONGGANG , 518000, Shenzhen, China
- 19925154962
- service@enjoybot.com
- enjoybot.com
Hasn’t replied to negative reviews
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So far I have installed and charged the…
So far I have installed and charged the batteries everything including the charger has worked as expected
Purchased a 100ah 48v battery
Purchased a 100ah 48v battery. Battery charger failed shorted and damaged my cart body ,seat, controller, wiring harness. Had to evacuate my home at 5am. Charger caught fire. Emergency services had to be called. Quick response in getting cart out of the garage probably saved my home. I emailed them it those over a month to get a replacement charger. They stated they would cover the damages then they stopped all communication through all sources. It's been over 6 months and I email/ enter the chat portal daily . No response at all. I've recommended them to 4 other customers I've did modification on their golf carts. But going forward I would not suggest the use of any of their products.the battery was installed and worked properly about 5 months then it failed .I have all the pics ,damages, report from the fire department and I sent everything they requested. I have the entire email chain . Over 2000.00 gone .
Failed to warranty batteries after 2…
Failed to warranty batteries after 2 years when they have Ten yr warranty. Stopped replying to my emails. Batteries were used for 200 cycles when they are warranty for 4000+.
Lithium batteries work great
Lithium batteries work great. They are so much lighter. They are fully charged in about 4 hrs. I converted our 2007 Club car president. The ket had everything I needed. They did send me the wrong charger. So I did have to send it back before they would send me the right one. They were easy to work with. It was all emails, no phone calls.
Shipped fast and I'm the least handy…
Shipped fast and I'm the least handy and I was able to install easily.
Fast shipping
Fast shipping. Have not installed on project boat yet, but are as described and hopefully as dependable as the purchase
Prompt service -- shipping was fast
Prompt service -- shipping was fast, and the product was packaged securely. No experience with customer service but I'm hoping to not have any.
Poor Customer service and a Money Grab.
The issue with the batteries was finally resolved after almost 2 years of back and forth emails. This also costs me money to ship the batteries back to you. You still have not admitted that their is any thing wrong with 3 of the 4 batteries even after you replaced the batteries and the 4 new ones work perfectly. This shows you the original batteries were defective and I should be reimbursed for all shipping costs I incurred. $330 dollars
Excellent Battery
Excellent Battery. It arrived on time, was well packaged and ready to go. I used the 45v, 100Ah battery to replace the 4 lead acid batteries on my Ryobi riding lawn mower. I did have to create a pre-charge circuit to avoid damaging current inrush on start up. But, that had zero to do with the battery and everything to do with the lawn mower.
I really enjoy the app that shows me the percent charged and lots of other technical information.
The real test is how well the battery is holding up in two years. Time will tell.
Fast ship. Great Product. AA++
Fast ship. Great pricing and the battery for my EZ-Go golf cart works perfect.
Everything as promised
Everything was delivered as promised. 48 volt 100AH battery arrived in perfect condition along with charger and DC-DC converter. Well packaged and delivered on time. Can't ask for more than that.
Trolling motor battery
Quick delivery. I like that the battery has Bluetooth so I can monitor the battery charge while fishing. I like the 10 year warranty.
Product arrived on time and complete
Product arrived on time and complete. All seems to be working great!
The Customer service and the yes on time…
The Customer service and the on time delivery and email updates
Deceptive
There was a delay in shipping, so I cancelled the order. Two days later, they shipped it anyway. Now they want me to pay to return it.
Your instructions on how to hook…
Your instructions on how to hook everything up was pretty vague and a piece of paper was extremely small something to be so important you think you would have a better piece of literature, especially larger with one or more detail. You also don’t provide enough cables to go from the battery to the neutral fuse block And on a neutral fuse block. The holes are so close to the pieces of metal it’s about impossible to put small bolts in them without touching it. If you touch it you defeat the whole purpose of the isolation block that piece clear plastic needs to be bigger so you have room to put small bolts to the chassis to hold that thing in place
I can't connect to the bluetooth
I can't connect to the bluetooth. The Battery isn't even sending a signal to be able to. The battery won't take a charge.
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