The classes can be boring, and the questions are far too long. I have to complete them one after another, which becomes exhausting. The most disappointing part is that this was never mentioned before... See more
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It is a good experience, because many reasons. First : variety of lessons and you have level grow up step by step. Second: good teachers that gives you the information through easy way. Third: goo... See more
Company replied
All time studying is great, private classes are fantastic teachers are well understanding. Group classes are every 15 minutes which is very good. I couldn´t get in group classes because of my lapto... See more
Company replied
Thank you very much for your EF English Live. I am satisfy to learn from EF English. I will do my best to studying for the English conversation.
Company details
About EF English Live
Written by the company
The world's #1 online English courses
Find your voice in English. Faster.
Our interactive learning experience simulates real-life scenarios that keep you motivated and help you learn faster.
Join classes 24/7 from anywhere and progress faster with the method that works.
Our award-winning Efekta Method™ has taught 20 million people English
A method developed for faster progress
Based on 59 years of experience, our award-winning Efekta Method™ combines expert teachers, our one-of-a-kind Hyperclass, and AI technology. We will not only teach you words and phrases, but speaking confidence, too.
Learn by speaking in Hyperclass.
Efekta Hyperclass™ uses a conversation-based and interactive virtual learning environment to get you speaking from day one. We will immerse you in real-life scenarios that are just like learning in an English-speaking country.
Triple-certified Efekta Teachers™
Achieve your unique learning goals in private classes and group classes with our certified teachers. Our teachers work with AI to give you hyper-personalized feedback for faster progress.
English courses that match your goals
Business English
Improve your communication in the workplace, deliver presentations, draft persuasive emails, and engage more in meetings with our Business English Course.
General English
Whether you have tried learning English before, are a complete beginner, or have a big trip planned, our General English Course will help you get there faster. We can also help with TOEFL and TOEIC preparations. No dream is too big!
Contact info
London, United Kingdom
- +44 20 3322 9565
- contact.uk@ef.com
- englishlive.ef.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 1 month
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Aranza gave me a really fast solution…
Aranza gave me a really fast solution to my issue, and the virtual assistant answered immediately after i texted

Reply from EF English Live
THIS IS SAD
I have to say i am speechless.... signed up for information, and i was called by representative telling me about the special offer of the end of the month and the prices being lower than usual. Note that during our whole conversation i was polite and when i mentioned that i wasn't necessarily going to pay today, he did a 180 literally HUNG UP on me, I called back and asked "excuse me, why did you hang up on me, and gave me the nastiest attitude saying "well are you interested or not" in a conceited tone, therefore i kindly asked to speak to someone else because he was fairly rude, again in a conceited tone replied "you said you're not interested" and hung up on me. We had our conversation in spanish, i deleted the number but i do remember it was a number that started with 209-, anyway I was interested, and yes i would have signed up for the courses but honestly not anymore.
EF Ebglish Live, please listen to the customer/representative audios more often, no onde deserves to be treated that way.
Its a scam
Its a scam, app not working good, quality is super low and they want only your money they tryed to charge me 6 times today xD i have sent like 15 emails regarding cancelation nothing helped. I need to contact with bank luckly they suspended transaction and start inwestigation, police is also involved. Hope all people involved in this bullshit go to hel. High note here probably from india china whatever please all people put review here!!
Careful with the snake oil seller
I got a call from a guy named Patricio and he did a great job pushing me away of getting their services, this is a company with dark practices so be aware, they want to give you all the pricing over the phone and lie about sending it by email. they also are the kind of company looking to sign you the same day with little to no details of what to expect. Taking my business elsewhere where they have transparent practices :)

Reply from EF English Live
Over the top
That’s the way, how English learning works and brings fun in addition. The combination of self-study supported by AI, private lessons and group classes 24/7 is the key to success.

Reply from EF English Live
I like very much the disposition and…
I like very much the disposition and the patience of Jorge Orozco.

Reply from EF English Live
Nice web environment
Nice web environment, the classroom options ( group and private ) are great

Reply from EF English Live
Good choice.
When I started my way with English it was difficult but for now I want more. This school give me opportunity to meet people from whole world and I can speak with them. Yesterday was first anniversary with EF.

Reply from EF English Live
I really like the new hyper class in…
I really like the new hyper class in this platform. It is so immersive that you can really learn and practice the authentic English in work and life. I recommend this course to you.

Reply from EF English Live
Good afternoon
Good afternoon, for several years with EF live I have been able to enhance more and more. This platform is convenient, efficient. I am delighted to come back with you.
Kind regards,
Dorian Cheneby.

Reply from EF English Live

Reply from EF English Live
Watch Out, it's a 12-month automatic subscription
Turns out that in all the buying process they failed to inform me that I was signing up for a 12-month automatic subscription, even though I chose a monthly payment, it was attached to a 1 year subscription. No wonder they are so eager to give you discounts and put so much pressure to get you to register within the same day to get the discount. All the pressure turns out is just a system to get you stuck in a contract that you can't get out of.
I was able to argue my way out of the contract because they never informed me that I was singing up to a 12-month subscription, so they "very kindly" let me go without a penalty. Lesson learnt, don't give in to all the pressure, not worth it.
The best platform and team
The best platform and team for learning and practicing English. Keep being an innovative company. Many thanks to Jennifer Mejía; she perfectly represents the level of the company, the empathy, and the support we need!

Reply from EF English Live
It was a very kind consultant who makes…
It was a very kind consultant who makes me a good offer.

Reply from EF English Live
I am currently experiencing an issue…
I am currently experiencing an issue where my portal page only displays my account page. I can't see other pages. My credit card is no problem. I attempted to log in EF using Safari,Chrome (PC) and my iPhone, but I got the same result. This has been happening since yesterday (18th Friday).
Could you please resolve it as soon as possible? I have already contacted your customer support team, but I haven’t received any response yet.
I couldn't take my private classes and group classes about this problem.
The area is Japan.
Update: a message was showing "Another device has logged in my account."
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