THX for nothing but trouble
The good news is that your most unhappy customers are your greatest source of learning. I would like to quote from an email I receveid yesterday from the customer service:
"...over the years I have encountered many British customers who have been more than happy with the level of service. Perhaps next time we will have a better experience with you." All in all, let me put the whole situation this employee created in a nutshell:
I will not complain, I simply will not come back and I will simply never recommend this store again!







