England Property Surveys Ltd Reviews 117

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the quick response times and the competitive pricing, often noting the value for money. The communication throughout the process is consistently described as clear and helpful, from initial contact to detailed follow-up calls. Reviewers often mention the thoroughness of the reports, which provided valuable information for making informed decisions and even negotiating property prices.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Response time

People report positive experiences with response times. Customers consistently praise the promptness of... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report competitive and reasonable... See more

Customer communications

Clients share positive opinions on contact, highlighting the ease and quality of communication throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used England Property Surveys twice now and I would use again if necessary. I've ordered 2 level 3 surveys and I'm really happy with the report. They are very professional and thorough and went t... See more

Rated 5 out of 5 stars

Upon speaking to anyone at England Property Surveys I was greeted with warmth, professionalism and efficiency. The speed at which my enquiries were dealt with was superb. Every time I called with a q... See more

Rated 5 out of 5 stars

I found England Property Survey on a comparison website and checked the reviews. The service and competitive rate I received was excellent. I got the level 3 building survey by Ben and his in depth su... See more

Rated 5 out of 5 stars

I would definitely recommend England Property Surveys Ltd. The good reviews on Trustpilot are throughly deserved. They responded within 24 hours to our first contact and the timelines provided to us... See more


Company details

  1. Chartered Surveyor

Written by the company

England Property Surveys Ltd is a fully licensed RICS Regulated Surveying firm based in West Yorkshire. We offer RICS Level 2 Home buyers Reports, RICS Level 3 Building Surveys and many more that can be tailored to the clients needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

100% efficiency from this team

100% efficiency from this team. From the moment of enquiring about booking a survey the whole process was very swift and quick. 10/10 service and would definitely recommend. Thank You!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the service

Really happy with the service. Cassidy answered all our questions promptly and the report was available shortly after the survey was carried out. Would definitely recommend

20 April 2026
Unprompted review
Rated 5 out of 5 stars

100% RECCOMEND England Property Surveys

We got a level 3 survey done with England Property surveys after reading the positive reviews online. We concur with all the good reviews. The report was detailed with pictures and valuable insight. Communication was easy and good throughout the whole process. After recieving the report, we had a telephone call with our surveyor, Olivia, to go over parts of the report to aid our understanding, which we found really valuable. The price was also competitive with other company's we looked at. Overall, very happy with the service. Would 100% reccomend.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and fantastic service

From the very first contact the staff were extremely polite and very helpful. Regular updates were given as to the date arranged for their visit, and the full document was prepared quickly afterwards, it was thorough and well laid out. I would definitely recommend to anyone wanting a Home Buyers survey in the area they cover.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great communications, was easy to navigate their portal. They arranged everything with the Estate Agents. I needed a level 3 survey, they arranged everything and the report was sent back to me within a week of booking them. Excellent service.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly professional service – saved me £15,000!

​I had a property surveyed back in October while I was abroad, and the entire process was seamless. The surveyor handled everything independently, including key collection, which meant I had zero stress while out of the country. Communication was excellent from the first point of contact right through to the final feedback.
​As a first-time buyer, this was the most critical part of my decision-making process. The surveyor even called me on WhatsApp to walk through the in-depth report and answer all my questions. Thanks to the level of detail provided, I was able to negotiate the house price down by £15,000—an incredible return on a survey that only cost a few hundred pounds. I will definitely be recommending their services to friends and family. Thank you for your help!

30 October 2025
Unprompted review
Rated 5 out of 5 stars

They made the process so easy

They made the process so easy. I enquired entirely online. They responded almost immediately, they had availability within a week, delivered the report ahead of schedule, and the surveyor responded directly to my questions in plain English very promptly.

Everything about the company was five star in my experience the pricing was competitive, the report was thorough and had clear photos, the drone survey gave me a clear and thorough view of the roof which is excellent when you’re buying an old property.

I ended up paying far less than I thought I would have to for a level three building survey, and got far more help and guidance than I expected.

Couldn’t recommend them highly enough.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money

Report was long and detailed but not helpful in the main. For example, the property has three lofts, details in report did not specify which loft. Report talked about damp on timber, did not specify which part of roof frame and in which loft either. Made this very hard to gauge seriousness of issues. Ended up sending out spearate tradespeople as couldn't rely on the information. Active wordworm missed completely. Waste of money. Complained, responses were sent to an incorrect email address and when eventually received were not helpful and did not clarify the points raised. Having commissioned eight such surveys in the past, this is the least helpful and vague I have received.

22 January 2026
Unprompted review
England Property Surveys Ltd logo

Reply from England Property Surveys Ltd

Thank you for your feedback. We are sorry to hear that you feel dissatisfied with the service provided.

We take comments like this seriously; however, we do need to clarify a number of points. Following delivery of your report, we responded to each of your queries in detail via email and also made several attempts to contact you by phone to offer further clarification and support. Unfortunately, we did not receive any response to these follow-ups.

With regard to the loft areas, the report does specify which access hatches were inspected and the scope of our inspection. Where limitations exist, these are clearly outlined in accordance with standard surveying practice. If any aspect of this required further clarification, we would have been more than happy to guide you through the findings.

Similarly, concerns relating to dampness and timber condition were documented based on accessible areas at the time of inspection. We always encourage clients to contact us directly if they are unsure about the location or severity of any issue, as we can provide additional explanation without the need for further expense.

It is therefore disappointing to hear that additional trades were instructed without first engaging with us, particularly as we made multiple attempts to assist you.

We remain available to discuss your report and address any outstanding concerns should you wish to get in touch.

Rated 5 out of 5 stars

Professional and timely service

Professional and timely service. Easy to use website, professional and responsive responses, delivered on their commitments. I've used them for two surveys and have been happy with the service both times.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. I had a Level 3 RICS survey done by Liddy and the final report was so comprehensive and clearly laid out, it made the decision to buy a house much less stressful.
Communication throughout the process was excellent with quick responses and genuine willingness to help.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent detailed and comprehensive…

Excellent detailed and comprehensive level 3 survey report detailing every single aspect of the property structure and condition. In addition we opted for the additional drone survey of the roof with it being an old stone roof. The photos taken of the condition and clear repairs required were excellent. As a result of the evidence provided with this report, we were able to negotiate an appropriate reduction in the asking price of the property.
This was carried out in a very timely manner and reported back in very short time.
Highly recommend this company

9 January 2026
Unprompted review
Rated 5 out of 5 stars

An excellent

An excellent, prompt and
Professional all-round service. I wouldn’t hesitate to recommend England Property Surveyors.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Very welcoming and cannot do enough for you. Cassidy on the phone is lovely, Libby is brilliant. I cannot recommend them enough! Worth every penny!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

First time using England surveys and they delivered an excellent service. The initial contact was friendly and helpful, the level 3 survey was thorough and extremely detailed. Would definitely recommend.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast & Efficient Service

Efficient service from the telephonist to the surveyor. Courteous, informative and kept to their promise with survey date and delivery of report. Reasonable fees too. Many thanks

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Detailed Level 3 Survey and helpful team

I selected England Property Surveys as they had great reviews here on TrustPilot and are based a short distance away from my property in Leeds.

As a first time buyer the comparison site referrals and follow up from all the surveyors contacted can feel overwhelming, however a short call with them offering to answer any questions, build some shared understanding and a non-pushy approach contributed to me selecting them.

The Level 3 Survey I selected was scheduled and undertaken quickly and survey report provided within the promised timeframe. I felt the survey format was clear and aligned with my expectation from the sample on their website. Sharing the survey with friends, they felt the survey I received was well detailed, often more so than their own experiences of Level 3 surveys, which was great to learn.

The recommendations for further surveys by specialists (roofer/electrician) were spot on and subsequently significantly improved my negotiating position on agreeing the final house price. Thanks to my surveyor, Olivia, and the team.

27 October 2025
Unprompted review

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