I ordered from them weeks ago. Their website says they deliver within a business week, but after an eternity of waiting for an update on delivery I contacted the company by email to ask what on earth... See more
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Although the compression socks are adequately made and decent quality, their length is ridiculously long. My husband is a very tall man, and they reach just below his thighs! I contacted customer serv... See more
Company replied
I ordered from them three weeks ago and no shipment has been received. I emailed customer service and got a list of incredibly unhelpful questions. Their live chat is useless as it sends you the same... See more
Company replied
They work great keeping my edema down. They are also the correct length and pressure, the last a good choice and the former probably by good luck, Nevertheless, they work. Only problem is as with all... See more
Company details
Written by the company
At Energy Fit Wear we only design clothing that will only help your body and daily functioning! We take pride in the quality of our products and delighted to serve our amazing customers around the globe With great integrity and customer service, always feel free to chat with us or send us an email anytime
Contact info
United States
- energyfitwear.com
2.0
Poor
506 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 month
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I placed order on 4-17-23 and have…
I placed order on 4-17-23 and have received nothing. I Created status update ticket and they have not responded at all.. I have requested to cancel. There is no way to reach a Live person. MY ORDER WAS $46.74, AND APPARENTLY THEY ARE FRAUD!!
17 April 2023
Unprompted review
Reply from Energy Fit Wear
Hi there! We’re very sorry for the delay and lack of communication — that’s not the experience we want for our customers. 💛
We’ve checked and confirmed your order has since been delivered, but we completely understand your frustration.
If you still have any questions or need assistance, please email customercare@energyfitwear.com
and our team will be happy to help.
BUYER BEWARE
Order took forever to arrive - I had to remind them to send it. After about 6 weeks the order came, one item was missing (ordered 3 pair of leggings). I asked them to not bother sending the 3rd pair as the quality was poor (to say the least - leggings are so thin you can see through them). They sent it anyway. I then wanted to return all 3 pair - their policy is IN-STORE CREDIT only which I have no interest in anything they have. Also, you have to pay for the return. Buyer beware.
15 March 2023
Unprompted review
Reply from Energy Fit Wear
We’re very sorry for the delays, quality issues, and frustration with our return policy — that’s not the experience we want for our customers. 💛
We appreciate your feedback and are continuously looking for ways to improve our products and service.
Please email customercare@energyfitwear.com
and our team will gladly review your order and help you find a suitable solution.
the socks are amazing and really help…
the socks are amazing and really help me stand on my feet all day long!!
12 March 2023
Good fit, but not really a standard color.
I was a bit surprised by the actual color of the socks. They are more toward orange than beige. The fit was as described and my husband said that he likes to wear them. This is good since they were purchased for him. He's blind and doesn't use the computer any longer.
8 March 2023
The copper infused socks
The copper infused socks are just too thin. He wore them for three days and got sick from staying so cold. He tried them three times and he just can't take his feet being so cold.
10 March 2023
Reply from Energy Fit Wear
Please email customercare@energyfitwear.com
with your order details, and our team will gladly review your order and help you with a suitable solution.
I liked everything except the delivery…
I liked everything except the delivery time and the new tracking partner
9 March 2023
Some leg support.
9 March 2023
It doesn't work the blood pressure…
It doesn't work the blood pressure monitoring way off and my order was not on time.
8 March 2023
Reply from Energy Fit Wear
We’d be happy to help you recalibrate or troubleshoot.
Please email customercare@energyfitwear.com
and our team will guide you through the proper setup.
Disappointed
I found that the socks really come up short concerning compression.
To me they do not have much foot compression at all. I will not buy again.
I personally suffer from peripheral neuropathy in my feet & I'm constantly looking for solutions.
9 March 2023
Reply from Energy Fit Wear
Please email customercare@energyfitwear.com
with your order details, and our team will gladly review your situation and help find a suitable solution for you.
Reply from Energy Fit Wear
We’re sorry to hear the instructions were unclear — we definitely want you to have an easy setup experience. 💛
Please email customercare@energyfitwear.com
and our team will be happy to guide you step-by-step and make sure everything works properly for you.
They sent me the wrong color
8 March 2023
Reply from Energy Fit Wear
Please email customercare@energyfitwear.com
with your order details, and our team will gladly help you get the correct color or arrange a replacement.
You sent the wrong watch
You sent the wrong watch. The smartwatch I ordered was nothing like the one I received and the app would not connect to the watch. The watch is useless.
8 March 2023
Reply from Energy Fit Wear
Please email customercare@energyfitwear.com
and our team will gladly review your order details and help resolve this right away.
Size chart was way off
Size chart was way off
Quality of leggings was terrible no compression to the material at all
Return policy is awful can't get money back and no humans to talk to
8 March 2023
Reply from Energy Fit Wear
We truly appreciate your feedback and are always looking for ways to improve both our products and our return process.
Please email customercare@energyfitwear.com
and our team will personally review your order and help find a solution for you.
Non existing customer service
Why it is so difficult to respond in the 21st century?
Remember: You cannot grow your business with the methods of fooling out customers!!!
When a simple process turns out to be such a difficult matter, than it is not called a business at all.
14 March 2023
Unprompted review
Reply from Energy Fit Wear
Hi there! We’re very sorry for the frustration and lack of communication — we completely understand how disappointing that must have been. 💛
We truly appreciate your feedback and are continuously improving our response times and support process.
If you still need any help or have questions, please email customercare@energyfitwear.com
and our team will gladly assist you.
I bought compression socks for my hubby…
I bought compression socks for my hubby and my brother.i bought 3XL because there calf's are large. They both love them so much. There easy to get on them self no help needed. The price was great. Delivery was speedy. Would recommend them to everyone.
8 February 2023
SCAM
It's a scam, after waiting almost a month for my order, I went to PayPal for a refund. Finally I received something that wasn't what I ordered. They were not compression tights. Just a pair of cheap tights , probably cost 5.00. I am really discussed. I have people looking for this company to shut them down.
3 March 2023
Unprompted review
Reply from Energy Fit Wear
Hi there! We’re very sorry for the mix-up and the frustration you experienced — that’s not the quality or service we aim to provide. 💛
We’ve checked and confirmed your order has since been delivered, but we completely understand your disappointment.
Please email customercare@energyfitwear.com
and our team will review your order right away to help make this right for you.
Compression Stockings
Because of extreme edema in my legs & feet, the stockings were difficult to put on and impossible to take off.
15 February 2023
Reply from Energy Fit Wear
Hi there! We’re very sorry to hear that the stockings were difficult to use — we understand how challenging this can be with extreme edema. 💛
Please email customercare@energyfitwear.com
with your order details, and our team will gladly review your situation and help find a solution that works better for you.
If I could give zero stars I would
If I could give zero stars I would. I ordered a handful of items in December 2022. Still haven’t received anything (now February) and I haven’t received any response to my email. I feel like this company is a scam. Not happy. I’m doing more research next time.
7 February 2023
Unprompted review
Reply from Energy Fit Wear
Hi there! We’re very sorry for the delay and lack of communication — that’s not the experience we want for our customers. 💛
We’ve checked and confirmed your order has since been delivered, but we completely understand your frustration with the long wait.
If you have any remaining questions or need assistance, please email customercare@energyfitwear.com
and our team will gladly help.
Should be zero stars
Should be zero stars, I ordered my wife 2 pair January 19 and we're still waiting. They took the money out the same day I ordered. I got a notification that they have shipped, still haven't seen them. Tracking number doesn't match anything to USPS, UPS or even FedEx. I wish I would have read the reviews.
19 January 2023
Unprompted review
Reply from Energy Fit Wear
Hi David,
Thank you for your patience while I looked into this case for you.
I understand that the 2 leggings didn't arrive to you, I'm very sorry about that.
I put in a request to send you a replacement package.
You will receive a separate email confirmation from our automated system and will be updated as the tracking number is available for the replacement package.
Again, I truly appreciate you bringing this matter to our attention.
Please do let me know if there is anything else I can do for you.
Thank you for choosing Energy Fit Wear. We appreciate the opportunity to serve you.
I ordered the medium as that is always…
I ordered the medium as that is always my size. They run very large. No Compression. I wanted to send them back for an exchange to a smaller size. Its a hassle to return them. The cost to ship and apparently they charge a fee as well that is not disclosed until they receive the package.
26 January 2023
Reply from Energy Fit Wear
Thank you for choosing Energy Fit Wear!
I created a prepaid return label for you, which we sent to your email address on file.
If you wish to send it back to us, download, print and ship the package with your local post office (USPS).
I did make a note on your account to exchange for a size Small upon return
Please do let me know if you have any questions for me. I remain at your disposal for any further support.
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