EnderHosting 

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Company details

  1. Web Hosting Company
  2. also in
  3. Database Management Company
  4. Game Store
  5. Web Collaboration Platform

Written by the company

A Server Provider GameServers, Domains, VPS and Dedicated ServersHosting company | Your server, our commitment! | Un proveedor de servidores GameServers, Dominios, VPS y Servidores DedicadosEmpresa de hosting | Tu servidor, Nuestro compromiso!


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Rated 1 out of 5 stars

The worst Hosting (my opinion)

The worst service I have received in a hosting.

The prices are good and the machines too, the problem comes when it comes to payments and support, they take a long time to respond, they don't have a panel to manage your vps (they say they are doing it) and the worst thing that could have happened to me , their website charged me double and they did not want to return the money, only give me some credits to be able to buy a host but if I try to renew my plan now with those credits they tell you that since you have paid it with "real" money you cannot renew it with credits.

A shameful hosting, however the worst hosting I have ever had a server on

27 November 2024
Unprompted review
EnderHosting logo

Reply from EnderHosting

Lamentamos profundamente que tu experiencia con nuestro servicio no haya sido la mejor. Tomamos muy en serio tus comentarios y queremos aclarar algunos puntos:

Pagos y soporte: Estamos trabajando para mejorar nuestros tiempos de respuesta y optimizar nuestros procesos. Sabemos que esto es fundamental para brindar un servicio de calidad.

Panel de VPS: Efectivamente, estamos en proceso de implementación de un panel que permita una mejor gestión de los servidores y que será lanzado muy pronto.

Doble cobro: Entendemos tu molestia y te pedimos una disculpa si nuestra solución no fue la ideal. Queremos revisar nuevamente tu caso para encontrar la mejor solución posible.

Por favor, contáctanos directamente a través de soporte o Discord para darle seguimiento a tu situación. Estamos comprometidos a mejorar y ofrecerte la experiencia que mereces.

Rated 4 out of 5 stars

Good quality and price

I like the service that Enderhost provides because the price is affordable, and the hardware is better than other hosts I've tested. However, the support team isn't very good.

7 September 2024
Unprompted review
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Reply from EnderHosting

Hello! Thank you for your kind words. We’re glad to hear that you’re enjoying our service and that our pricing and hardware have met your expectations. At EnderHosting, we strive to offer the best quality at competitive prices, and it’s great to know we’re hitting the mark for you. If you ever need assistance or have any questions, feel free to reach out. Thanks for choosing us!

Rated 1 out of 5 stars

I have written a good review before.

I have written a good review before.
This was a while ago but I just remembered.
It's good for the price. I remember the server being a bit on/off, but what can you expect from such a cheap price?
There's a bit of a language barrier because I don't speak spanish. But one time, my server was due to renew (automatically, as they have stated) but it didn't. I opened a ticket and a staff member (can't remember who) told me to create a new server, so I did. I then assumed that the next one wouldn't renew, but I forgot about it... until like 3 months later when I checked my transactions I found that I was being double charged, as both servers were renewing automatically.
I opened a ticket but they were quite dismissive. It's in their policy that there are no refunds, however it is certainly wrong to not refund at least something in a situation like this. I assume there's a no refund policy to stop people from buying servers, seeing they don't like the quality, or just using it for a week then telling them they want a refund. But this is scamming. It's different. They refused to budge no matter how much I spoke to them and I eventually gave up, because there's not much I can do about it.
Happened sometime last year, july/august/september 2023.
I would give 2 stars instead of 1 because the server quality was quite good, but I have written a good review before, as I stated previously, and I don't want to change it because it's true.
They only post their 5 star reviews on discord, so I know not many people will see this, but be careful when buying a new server, and remember to cancel the renewal when you're done.

1 August 2023
Unprompted review
EnderHosting logo

Reply from EnderHosting

Thank you for sharing your detailed feedback. We're truly sorry to hear about the challenges you faced with our service. Your experience does not meet our standards, and we apologize for any inconvenience caused.

We understand the frustration caused by the automatic renewal issue and the subsequent difficulty in obtaining a refund. We acknowledge the importance of transparency and clear communication in such situations, and we regret that we were unable to provide a satisfactory resolution.

Your feedback is valuable to us, and we will use it to improve our policies and procedures to prevent similar issues from occurring in the future. We appreciate your honesty and the time you've taken to share your experience. If there's anything we can do to make things right or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we're committed to ensuring a positive experience for all our customers.

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