Since the item was being shipped from overseas, I expected it to take longer, but it arrived very quickly. Having tracking information available throughout the process gave me peace of mind. The sho... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchase easy, delivery timely and well packaged. Unfortunately had to return (too small). Next size out of stock. Return process was very fiddly. Returned same day arrived, at post office. Today is... See more
Company replied
Amazing store! I would however not recommend the usage of FedEx as a delivery service. Had an issue with them, and was left with a bunch of AI support services that did not help at all. So End store g... See more
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Having bought a pair of £185 Salomons for my partner, we were shocked when they fell apart in the first 2 months. Olly at END was incredibly helpful, confirming my ability to send them back for... See more
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Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
133K reviews
Asks customers to review
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Always fast delivery
Always fast delivery, well packaged and easy to return if need be - fully recommend
15 May 2026
Unprompted review
The only place to go for trainers
Great choice of products, great prices, arrived quickly! Always get my trainers from END
7 August 2026
May use AI-assist with repliesRead more
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I haven’t received my order and it’s…
I haven’t received my order and it’s been nearly two weeks they sent email saying they are sending it back to the sender and till now no return nothing
Absolutely disgraceful service I would not recommend
7 August 2026
Reply from END.
Hi Fatima,
We're disappointed to read this review, particularly as it doesn't reflect the full circumstances of the order.
Your order was placed on 7 August, meaning it has been in transit for around a week rather than the "nearly two weeks" stated.
The delivery issue also arose because a store address was selected using a standard home delivery service, which meant the location was unable to accept the parcel.
We would also note that, prior to leaving this review, no attempt was made to contact our Customer Service team to discuss the situation or allow us the opportunity to assist.
Had we been contacted, we could have explained the status of the shipment and the next steps available.
While we appreciate delivery issues can be frustrating, we believe this situation could have been resolved quickly through direct communication rather than assumptions.
Should you still require assistance, our team remains available to help.
END.
Arrived earlier than expected
4 August 2026
Reply from END.
Hey Liliana,
Thanks for taking the time to leave a review.
We're always pleased when an order arrives ahead of schedule, so it's great to hear everything reached you sooner than expected.
Enjoy!
END.
DPD didn't buzz my door
DPD didn't buzz my door, it simply rang my number, when I don't take unknown numbers phone calls. The day I've managed to pick the call, after couple of attempts, they simply hung up on my face. The whole experience was dreadful. When I added the option to deliver to a neighbour, they haven't even tried it.
Finally, when sending the parcel to a collection point, I was being asked for a QR code that I never received. Luckily I had my ID with me and the Off License people were OK with it.
7 August 2026
Excellent prices and speedy delivery
4 August 2026
Reply from END.
Hey!
Thanks for the fantastic feedback!
We're pleasedeverything met your expectations.
We really appreciate your support and look forward to seeing you back again soon.
END.
Really good price for a quality item…
Really good price for a quality item and easy return system for the items that were not required Thanks
4 August 2026
Reply from END.
Hey!
Thanks for the fantastic review!
We're delighted everything went smoothly and really appreciate you taking the time to share your experience.
END.
Terrible Experience Overall
I order a jacket that had absolutely no measurements listed on the website. I had to resort to other websites for them. The jacket finally came, after having to pay an astronomical amount for nationalization taxes, and I then found that it's too big for my frame. END does not cover any international shipping costs whatsoever. Their overall shipping fee is $45 no matter how much you purchase from them, and on top of that, if I decide to return it, I'd need to again spend extra money to get it over to them. This store might be good for hats and accessories, but forget about anything else, it's an absolute pain. I'll have to try resell the jacket, without even breaking even, in some other local marketplace, if that. I cannot be more unhappy right now with this store.
6 August 2026
Reply from END.
Hi NM,
Thank you for taking the time to share your feedback.
We're sorry to hear the jacket wasn't the fit you expected. However, we'd like to clarify that information regarding international shipping costs, duties and taxes, as well as return shipping responsibility for international orders, is clearly outlined on our website before checkout. Product measurements and sizing guidance are also provided where available to help customers make an informed purchase.
While we appreciate that international returns can be costly, these conditions are made available prior to placing an order, so customers can review them before proceeding.
We regret that the item wasn't suitable for you, but we feel this review reflects policies and costs that were disclosed in advance rather than an issue with the service provided.
END.
Reply from END.
Hey!
Thanks for the fantastic review!
We're delighted everything went smoothly and really appreciate you taking the time to share your experience.
END.
Not great click and collect experience. Fantastic London store and exceptional customer service.
Not great click and collect experience. No click and collect available for pick-up at their London store. That is not great as with such a fantastic store, I'd sure buy more stuff when going to pick up the items, plenty of upselling and cross-selling opportunities. When I selected one of the collection points near my home, I received a notification the courier could not deliver due to the fact that the collection point was an off-licence and the parcel was at my name, so the off-licence, so the delivery could not be completed due to non-matching details. Only when I booked the re-delivery it let me select the name of the Off-licence. I got my items eventually, so all good.
Fantastic London store! The product I received was beautiful, exactly as expected, but I eventually needed to return the item I ordered as it was fractionally to big in size. So I got to experience the store that screams luxury and great vibes! Exceptional customer service. The store stuff that welcomed me in the store was super frienldy and helpful a great shoutout to Matthew that helped me with my return process. Professional, great communication and great sales skills. I'll definitely be back in the store for some more shopping and I can't wait to visit the store in Milan. Keep up the great work, with a few twicks your end this would be a 5 star review!
7 August 2026
Reply from END.
Hello Daniele,
Thank you for taking the time to share such detailed feedback.
We're delighted to hear you enjoyed your visit to our London store and that the item quality, atmosphere, and customer service all left a positive impression.
We'll be sure to pass your kind words on to Matthew, who will be pleased to know he made your return experience a great one.
While we appreciate your comments regarding collection options, availability and courier services can vary depending on location and carrier requirements.
We're glad the parcel ultimately reached you and that the process was resolved successfully.
It's fantastic to hear you'll be visiting us again, and we hope you have an equally enjoyable experience if you make it to our Milan store.
Thanks again for your support and for highlighting so many positives from your experience with us.
END.
The website and products are very good…
The website and products are very good and it's easy to use . The clothes are of a good quality and alot of different stuff which is pleasing . The order came quickly with good communication.
6 August 2026
Reply from END.
Hey Malcolm,
Thank you for taking the time to share such wonderful feedback.
We're delighted to hear that you found our website easy to use, enjoyed the variety of products available, and were pleased with the quality of your purchase.
It's also great to know your order arrived quickly and that our communication kept you well-informed throughout.
We truly appreciate your support and hope to welcome you back again soon!
END.
Very happy doing business with end.
Very happy doing business with end..
Price was agreeable. Speed of delivery was extraordinary. Like all of us, I've ordered hundreds of items online. I've never seen a package clear customs on the East Coast of the US, and be delivered the next afternoon on the West Coast. Dont know if it was FedEx or end.. it was just regular ship, not overnight. Either way, I'm either easily impressed, or this was quality. I'll order more.
7 August 2026
Reply from END.
Hey Shaun,
Thank you for such an incredible review!
We're thrilled to hear that you were happy with both the pricing and the service you received.
Getting an order from the UK to the US that quickly is impressive even by our standards, so we're delighted everything moved smoothly from dispatch through to delivery.
We really appreciate your support and look forward to helping you find your next purchase when you return.
END.
Everything was positive
Everything was positive: fairly fast shipping, excellent price, and very good product availability. Recommended.
12 June 2026
Reply from END.
Hey!
Thanks for the fantastic review!
We're delighted everything went smoothly and really appreciate you taking the time to share your experience.
END.
Came across this site by chance and…
Came across this site by chance and it’s fab, found what I needed and purchased, excellent service, quality and delivery- thank you and will be purchasing again !!
4 August 2026
Reply from END.
Hey!
Thanks so much for your wonderful review!
We're thrilled you found us by chance and got exactly what you needed.
It's great to hear you were pleased with our service, quality, and delivery.
Your support means a lot to us, and we can't wait to have you shop with us again soon!
END.
Excellent service⭐⭐⭐⭐⭐
7 August 2026
Reply from END.
Hey!
Thanks for the fantastic feedback!
We're pleasedeverything met your expectations.
We really appreciate your support and look forward to seeing you back again soon.
END.
Good range of shoes and fast delivery…
Good range of shoes and fast delivery to Australia. My shoes were nicely packaged and I was happy with my order
4 August 2026
Reply from END.
Hey!
Thanks for the fantastic feedback!
We're pleasedeverything met your expectations.
We really appreciate your support and look forward to seeing you back again soon.
END.
Expected shipping has been inconsistent…
Expected shipping has been inconsistent with the bare minimum information about it being released
5 August 2026
Reply from END.
Hey!
Thank you for the fantastic review!
It's great to hear everything went smoothly from start to finish.
We really appreciate your support and hope to see you back at END. again soon.
END.
Great communication and helpful staff
13 August 2026
Unprompted review
Reply from END.
Hey!
Thank you for the fantastic review!
It's great to hear everything went smoothly from start to finish.
We really appreciate your support and hope to see you back at END. again soon.
END.
Dear END
Dear END. Team,Please update me on my return/exchange for order 13000277284.Tracking shows the package arrived at your warehouse on August 4th, 2026. I requested an exchange for size UK 7.5 (EU 41). However, my customer account shows no updates since July 28th.Could you please confirm receipt and let me know when the exchange will be processed and shipped?Thank you for your prompt response.Kind regards,André Bauer
>>> Unfortunately, I have not received any response from END so far. <<<
22 July 2026
Reply from END.
Hi André,
We're sorry to see a 1-star review submitted as a request for an update.
As this is a public review platform, we're unable to discuss order-specific details here.
Our Customer Service team is best placed to provide updates regarding returns and exchanges, including confirming receipt, processing status and dispatch information.
We can see from your review that you're looking for an update on your exchange request rather than reporting an issue with the product or service itself.
If you haven't yet received a response, please reply to your existing correspondence and our team will be happy to assist further.
END.
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