END. Reviews 

133,103
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 13,534 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery service and careful packaging, noting that their purchases arrive promptly and in flawless condition. People also appreciate the great discounts and the wide selection of stylish, high-quality items available on the platform. Buyers often express deep satisfaction with how smoothly transactions proceed from start to finish. However, some customers also noted frustrating challenges with sizing discrepancies and unexpectedly high return shipping costs. Shoppers mentioned that customer support response times can occasionally be quite slow when trying to resolve issues with orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely fast... See more

Product

Clients share positive opinions on product, highlighting great quality, stylish clothing, and excellent value... See more

Order

Customers had ambiguous experiences with order processes, reflecting a high level of disagreement. Many... See more

Price

People report positive experiences with price, often highlighting great value and affordable deals compared... See more

Service

Reviewers mention positive feedback about service, noting it is consistently great and efficient from start... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Since the item was being shipped from overseas, I expected it to take longer, but it arrived very quickly. Having tracking information available throughout the process gave me peace of mind. The sho... See more

Company replied

Rated 4 out of 5 stars

Purchase easy, delivery timely and well packaged. Unfortunately had to return (too small). Next size out of stock. Return process was very fiddly. Returned same day arrived, at post office. Today is... See more

Company replied

Rated 4 out of 5 stars

Amazing store! I would however not recommend the usage of FedEx as a delivery service. Had an issue with them, and was left with a bunch of AI support services that did not help at all. So End store g... See more

Company replied

Rated 5 out of 5 stars

Having bought a pair of £185 Salomons for my partner, we were shocked when they fell apart in the first 2 months. Olly at END was incredibly helpful, confirming my ability to send them back for... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

133K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(133,103)

13,553 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery from the UK to Japan

I was very impressed by how quickly my order arrived from the UK to Japan. Thank you very much for the fast delivery!

I was also pleased that I did not have to pay any customs duties on this order, as the value was under ¥16,000.

Overall, I am very satisfied with my experience with END. Thank you!

4 August 2026
Rated 5 out of 5 stars

Trainers Purchase

Great service, good delivery time. I'm not sure they arrived in the correct trainers box; the description on the box seems slightly off, but nothing that overly worries me. All in all, I am very happy with the product and the service.

29 June 2026
Rated 1 out of 5 stars

Poor Customer Care

I have sent to emails in to customer service saying I want to cancel my order as I was. I made aware of the total $60 in shipping fees for a $100 pair of shoe between you and Fed/ex. I get emails from you everyday and non of them are your customer concern

4 August 2026
Rated 5 out of 5 stars

Unexpected material, looks good irl

Although it wasn’t very clear in the pictures what the material of the New Balance 204L sneakers is made out of, I did not expect it to be suede. However, they look great in real life and I am happy with my purchase. I like the fact that there are always sneakers on sale on your website.

4 August 2026
Rated 1 out of 5 stars

END use dpd which is a lazy and horrible…

END use dpd which a lazy and horrible delivery company. I was afraid of shopping with them due to dpd and I just confirmed what I was thinking that dpd is horrible and lazy. Ithe deliver driver didn't attempt to deliver, it didn't call my flat, got inside of the building without any authorization from me or the concierge. If I don't get my parcel tomorrow I will never shop or trust END due to the delivery company they use never again. I will request a full refund as i do not trust dpd or the ones that work with them

11 August 2026
Unprompted review
Rated 2 out of 5 stars

No good return policy

No good return policy. I had to pay <30€ just to return my package back to the UK. That’s unbelievable. It’s 1/3 the amount of my purchase.

4 August 2026
Rated 5 out of 5 stars

What a great experience buying from end…

What a great experience buying from end and literally got a discount that attracted me to buy one of the modern shoes really loves it and love the services rendered, I literally had a look at other online stores and couldn’t find better prices compared to End. Would say a big thank you and would love to do more business with you in nearest future and thanks once again.

4 August 2026
END. logo

Reply from END.

Hi Olasunkanmi,

Thanks so much for your amazing review!

It’s awesome to hear you found exactly what you wanted at a price that really stood out.

We put a lot of care into picking our products and making sure our customers get great value, so it means a lot to know we earned your trust.

We're really happy you're loving your new shoes and can’t wait to help you find your next great pair.

END.

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