Very poor communication. Unprofessional, Barely respond. No tracking number provided. Faulty items, poor quality for the price. Always use PayPal if you do. If your thinking off exchanging its... See more
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See what reviewers are saying
Attention to detail is immaculate and the quality of product is as described. considering that most luxury brands do use 480gsm, the 510gsm fabric used in the hoodies really does it give it that extr... See more
I ordered from this site. It has been over a week since my parcel hasn't arrived. I had a conversation with their autobot regarding my product. It responded saying it was delivered when that was not t... See more
Great product amazing material would be 5 stars however there was a tiny stain in the inside of the hat not noticeable from far however it was still there. Apart from that great product quick delivery... See more
Company details
Information provided by various external sources
Clothing brand Instagram: @encanza seen in @britishgq and @wireduk magazine
Contact info
United Kingdom
- encanza.com
2.8
Average
69 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never even received my item no one is…
Never even received my item no one is responding to me
26 June 2025
Still have not revived my order
24 November 2024
Very Quick Delivery
Shirt got delivered to me very quickly and the quality of the shirt is Worldclass!
17 April 2023
I’m still waiting for my delivery
10 November 2022
Purchased a Tee
Happy with the service, I bought a T-shirt, great fit and great quality. Delivery service was good received within 3-5 business working days. Good brand will definitely be looking to cop more things in the future.
5 August 2022
haven’t received my order
haven’t received my order, emailed multiple times but i haven’t got a reply
13 June 2022
Parcel not arrived
I ordered from this site. It has been over a week since my parcel hasn't arrived. I had a conversation with their autobot regarding my product. It responded saying it was delivered when that was not the case. Response from the company took to long. It took me escalating a claim from PayPal for them to respond.
21 April 2022
Avoid
Very poor communication.
Unprofessional, Barely respond.
No tracking number provided.
Faulty items, poor quality for the price.
Always use PayPal if you do.
If your thinking off exchanging its best you
Keep the item. As they won’t follow up.
Use Benjart Etc much better.
27 March 2022
Return Customer
Return customer. Once again super quick and easy and the items. So comfortable. Jeans feel like jogging bottoms. Stretchy and fit to perfection!
14 February 2022
I haven't received a tracking number…
I haven't received a tracking number and no information about my package
3 January 2022
Great communication and service
28 November 2021
Very quick delivery and ordering…
Very quick delivery and ordering process. The clothes I ordered are amazing quality and I’m definitely buying more garms from Encanza
19 November 2021
Best quality ever and amazing time…
Best quality ever and amazing time delivery x , definitely recommend!!
12 November 2021
My first time ordering from this place…
My first time ordering from this place and is bad I’m not talking about what I order cause I haven’t even received yet I paid 95 dollars for a shirt since October 4th no shipping details nobody answered my emails nothing still haven’t get no answers or my shirt really disappointing
19 October 2021
Really happy with the product
Really happy with the product, great quality and quick delivery too!
16 May 2021
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