ENAMEL Copenhagen Reviews 735

Reply from ENAMEL Copenhagen

Updated 2 days ago

Hi Joanna,

Thank you for sharing your experience with us. We’re truly sorry to hear about what happened and completely understand your frustration. It sounds like there has been a misunderstanding along the way, and we sincerely apologize for the inconvenience this has caused you ❤️

Your feedback is very important to us, and we are taking it seriously to ensure we improve and avoid situations like this in the future 🌷

Best regards,
Team ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Sep 3, 2025

Hi Ružová

Thank you so much for sharing your thoughts about our jewelry – it truly means a lot to us! 🥰🎉
We're really sorry to hear that you've had issues with your earrings – that's definitely not how it should be. 💕

Of course, we’d love to help find a solution so you can enjoy your beautiful jewelry again. ✨😍

If the jewelry were purchased through our website, please send us your order number along with photos of the jewelry. We’ll make sure to assist you with an exchange for new pieces. 🤩🎉

However, if the jewelry was purchased from one of our retailers, we kindly ask you to contact them directly. They will be able to assist you with a solution. 🌿🌻


Best Regards 💕
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Aug 27, 2025

Dear Veronica

Thank you for your review.

I can see your case has already been handled. We have replied to your e-mail hours before you made this review. Please note you have contacted us on a Friday and we have replied to your e-mail Tuesday. A response time of 1-3 business days is not unusual and it is within our response deadlines.
Your order has been refunded, and you will be able to see this in your bank account within few days.

We wish you a nice day.

Best regards
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Nov 4, 2024

Hi,

Thank you so much for your review of our brand! 🥰

We love to hear about our sweet costumer’s experience, when purchasing at our online store ❤️

We are so happy to hear that you love your beautiful jewelry, and that they bring you a lot of JOY! 😍

Thank you for being a part of ENAMEL Copenhagen's jewelry universe🤗🌸

We wish you a lovely Monday filled with JOY!

Best regards
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Feb 26, 2024

Hej Annette

Tusinde tak for din anmeldelse af dit køb hos enamelcopenhagen.dk, vi sætter stor pris på din feedback 🌸

Vi er vilde med at kunne tilbyde gratis fragt og lynhurtig levering af de smukkeste smykker, så vi kan skabe en masse JOY hos alle vores skønne kunder! 😍

Tak for at være en del af vores smykkeunivers, vi håber på at se dig inde på webshoppen snart igen 🥰

Du ønskes en dejlig dag fyldt med god energi🥰

De bedste hilsner
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Dec 21, 2023

Hej John

Thank you so much for reviewing your purchase on Trustpilot🥰

We love to make each occasion special with a special piece of jewelry. And hope that the women who recieve these jewelries will be very happy. 😍
By making a unique and beautiful design we hope to create joy all over the world and being a part of a special moment. ❤️

We hope to see you on the webshop soon again😍

The entire team behind ENAMEL Copenhagen wishes you a merry christmas 🎄🎅

De bedste hilsner
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Nov 8, 2023

Dear Miquel

Thank you very much for your review of our company!
We aprecciate every star you have given us! ⭐

At ENAMEL we love to create beautiful designs at afordable prices! That way we can create JOY all around the world 😍

We hope to see you on our website soon again!

We wish you a JOYful November day🍂

Best regards
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Nov 1, 2023

Dear Lise

Thank you so much for taking the time to review our company! We appreciate this! 😍

We are so happy for being able, to offer beautiful jewelry at affordable prices for all our lovely costumers! 🥰

We love to bring JOY to each and everyone who's a part of our jewelry Univers 💞

We wish you a JOYful November day🍂

Best regards
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Aug 30, 2023

Hi Olga,

Thank you so much, for taking the time to report our brand. 😍

We are so excited to read, that it was love at first sight between you and ENAMEL Copenhagen. 🥰

This is what we are passionate about, to create JOY through our beautiful design, and making and making a high-quality jewelry that you can wear on any occasion. 🌸

We a looking forward to welcoming you back on the website, for purchase of many more beautiful jewelries! 🥰

Our team wishes you the best summer filled with JOY 😍

Best regards
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Jul 24, 2023

Dear Eirini,

Thank you so much for taking the time to write a review of our brand ❤️

We are so happy to hear, that you've had a wonderful experience with your purchase. We take great pride in offering the quality products for afordable prices and creating lots of JOY through our beautiful design 🥰

We hope that you new piece of jewelry will bring you a lot of hapiness 😍

We wish you a joyful and sunny summer 🌞

Best regards
Enamel Copenhagen

Reply from ENAMEL Copenhagen

Jul 21, 2023

Dear Bärbel,

Thank you so much for your wonderful review! ❤️
We are thrilled to hear that you are happy with your new Enamel Copenhagen jewelry.

We take great pride in providing a pleasant online shopping experience, and we are delighted that you found our shop to your liking. We understand the importance of timely deliveries, and we are glad to know that your order reached you quickly in Germany🥰🥰

Your positive feedback motivates us to continue delivering excellent service and top-quality products to our valued customers like you ❤️

Once again, thank you for choosing Enamel Copenhagen. We appreciate your support and hope to serve you again in the future!🌞

Best regards,
Enamel Copenhagen

Reply from ENAMEL Copenhagen

Nov 9, 2022

Hej Anne-Mette

Mange tak for de 5 skønne stjerner, og tak fordi du tog dig tid til at skrive en anmeldelse! 😊

Det er altid dejligt at læse, når ordrerne kommer hurtigt frem! Så kan de nye fine smykker også komme i brug hurtigst muligt og skabe en masse glæde hos modtageren 🥰

Rigtig god dag til dig og på gensyn på www.enamelcopenhagen.dk ❤️

De bedste hilsner
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Updated Feb 9, 2022

Hej familien BW

Tusinde tak for jeres anmeldelse! Den sætter vi stor pris på. 😊

Det er dejligt at læse, at I har haft en god oplevelse samt hurtig levering i forbindelse med jeres ordre hos os.

Vi glæder os til at se jer inde på webshoppen igen, og ønsker jer en dejlig dag 😊

De bedste hilsner
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Oct 21, 2021

Hej Stine

Tusinde tak for en meget fin anmeldelse. 😊

Dejligt at læse at du er blevet glad for dine nye øreringen og synes godt om vores priser.
Vi håber på at se dig inde på webshoppen snart igen.

Vi ønsker dig en dejlig dag.😊

De bedste hilsner
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Updated Oct 13, 2021

Hej Maya

Tusinde tak for en flot anmeldelse. 😊

Dejligt at læse at du modtog dine vare hurtigt.

Vi ser frem til at se dig på webshoppen igen.

Du ønskes en dejlig dag. 😊

De bedste hilsner
ENAMEL Copenhagen

Reply from ENAMEL Copenhagen

Updated Sep 27, 2021

Dear Arune

Thank you very much for a nice review. 😊

We are glad that you had a nice experience with your purchase.
We hope to see you on the website soon again.

We wish you a lovely day. 😊

Best regards
Enamel Copenhagen