Trying to claim my $80 rewards for Christmas and it is now a pokie site, no answer to numerous emails. Stay away they rip you off. Worked hard to earn that money and I was saving for Christmas, great... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible they ripped me off for $50 that I earned for doing surveys I redeemed the $50 to go to my paypal account and it showed that on there statement but it never made it. Tried... See more
Takes literally a year to earn enough to redeem one voucher. Incompatible with certain browsers if you choose privacy settings, it will send you down a 20 page screener rabbit hole of time wasting bef... See more
I have been a faithful member of this Site since I joined in November 1981 and found everyone to be very helpful and prompt in following up any queries and making sure that the "Clients" come forth wi... See more
Company details
Written by the company
"Empowering consumer insights through online surveys!" Empowered Surveys is an online community where members can sign-up to participate to online surveys and get rewarded. Survey rewards can then be swapped to a preferred e-gift cards / vouchers.
Contact info
NSW, 2000, Australia, Australia
- support@empoweredsurveys.com.au
- empoweredsurveys.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trying to claim my $80 rewards for…
Trying to claim my $80 rewards for Christmas and it is now a pokie site, no answer to numerous emails. Stay away they rip you off. Worked hard to earn that money and I was saving for Christmas, great way to cheat people. Very disappointed
Terrible
Terrible
they ripped me off for $50 that I earned for doing surveys
I redeemed the $50 to go to my paypal account and it showed that on there statement but it never made it.
Tried contacting them by email on three occasions with no response.
Just went to there supposed website and it is now a Best Real Money Pokies site and no surveys listings
Would not touch this shifty company ever again
CUSTOMERS BEWARE OF BEING RIPPED OFF
below is correspondence to them that has not been responded to
Date: Tue, 24 Jun 2025 at 18:42
Subject: rewards
To:
Hi
I have not heard back from you regarding a redemption of $50 reward via PayPal
I redeemed the $50 to go into my PayPal account and it says on my statement that that is the case but I have never sighted it.
I would appreciate a return email this time to advise me when I am going to receive this?
Company has gone into administration.
Reading a few of these other reviews, I realize I am not the only one who lost out on rewards for doing surveys with this organisation. Quite a few months ago I redeemed some points for paypal credit, points got deducted but nothing was received. Written several times on their Help link but get no response.
Today I even got a Happy Birthday greeting from Empowered Surveys. Did a bit more Google searching and found out the company that owns Empowered Surveys - GROWTHOPS LTD went into administration back in April. So my points are as good as gone. Lesson learnt - don't accumulate too many points without cashing in, or risk loosing them all.
Unhappy survey participant.😕
I have messaged them many many times
I have messaged them many many times, never got a response and now cannot even log in, this is all I get when trying:- This site can’t be reached
Check if there is a typo in empoweredsurveys.com.au.
If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
They have gone downhill very fast.
They have gone downhill very fast.
Empowered Surveys, ever since they "updated" their site, I have received NO surveys. I tried Tuesday choose day, but every survey I click on lets me get so far and then knocks me out. NO POINTS. Not sure when this started, did not note the date.
Stopped receiving surveys
Stopped receiving surveys, went to site to redeem egiftcard it went through but haven't received yet and it has been over a month. Contact help centre and still waiting for a reply.
I’ve been a member for around 3 years
I’ve been a member for around 3 years. I’ve never had a problem redeeming my points for rewards before now. No response at all to my queries. Zilch, nada. And yes I checked my spam folder. It takes a long time to build up points and bitterly disappointing when all attempts to retrieve awards have been ignored. Will be deactivating my account.
A rewarding way to help give your thoughts
Have been a member of Empowered Surveys for many years and have always found the surveys interesting to answer on many different subjects. The rewards are good and helps manage the yearly budget a bit easier
A great and rewarding experience
Being involved in this community is a great experience - you learn about new products and ideas, and are able to give your opinion. Redeeming a reward for your time is a very easy process - only takes about 24 hours to receive a gift card.
quick to pay rewards
good quality interesting surveys, good rewards, pay out rewards quickly
Help always available if needed for…
Help always available if needed for rewards, usually like me I was using the wrong browser. Keeps the brain working and fun surveys. Thank you
great survey and easy to do and easy to…
great survey and easy to do and easy to redeem points love doing them and enjoying my pont that may help them thank you
Screens out browsers
Takes literally a year to earn enough to redeem one voucher. Incompatible with certain browsers if you choose privacy settings, it will send you down a 20 page screener rabbit hole of time wasting before you screen out anyway. I am a long time member, do not use this one.
Very concerned site not rewarding.…
Very concerned site will not permit access to claim rewards in spite of still sending surveys.
have now cancelled in spite of being owed.

Reply from Empowered Surveys
Going downhill
Like Joosy said, I'm having exactly the same problem, get surveys, go into them, then nuffin, get screened out day after day, or I go through the usual first 3 questions & it just goes back to the start over & over again.
Gone downhill
This was a great survey site that I have been with for a few years. In the last few months though it has been basically useless. I get emails to do a survey but then I am always screened out. I haven't been able to redeem points for over 6 months. It's really gone downhill.

Reply from Empowered Surveys
I enjoy doing the surveys and receiving…
I enjoy doing the surveys and receiving the rewards with a variety of options available from the gifts
Pays most times.
Interesting surveys and you usually get something for just trying.
excellent and honest
always have lots of new and different…
always have lots of new and different surveys which are easy to answer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







