Appointments were easy to make and fitted well around my availability. Neha is an amazing therapist. She made a thorough assessment and was able to target the problem with great expertise.She prepared... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We provide a specialist, tailored physiotherapy service to patients who are suffering from a range of musculoskeletal injuries and ailments. With a team of highly skilled professionals, each with our own backgrounds in sporting ventures, we know how frustrating it can be when you get struck down with a sporting injury, whether it’s short term, long term, or a reoccurring problem. To combat these frustrating and often painful injuries, we focus not only on the immediate treatment and pain management, but also on providing long-term recommendations to help prevent reoccurrence and long-lasting pain. We also offer medical acupuncture, sports massage, desk screen equipment assessments, bespoke orthotics and occupational physiotherapy.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi I feel really relax after these session thanks Ruchi sagar
Hi
Today I was really great experience. This session is really helpful for me. My leg is really hunting. I can't able to walk but now my feeling is relax. Thanks you so much Ruchi sagar. For these sessions. Ruchi sagar has good services. How to deal patients. She has great experience.
Thanks
Regarding
Sania
Haris at Empire…
I was referred to Haris at Empire Physiotherapy by the NHS for a shoulder injury that was affecting my quality of life in so many ways. He has supported me with face to face sessions and an exercise programme that has worked wonders. I have had sessions paid for by the NHS but will probably pay for another few to eradicate the pain completely. He was quite honest and said that the journey would be months not weeks so am happy to pay for the benefit of his treatment. I would highly recommend him.
Somewhat unsettling , uncomfortable experience
First visit made me feel quite uncomfortable. As a lone woman you are taken to a single office right at the back of a Regus building down several empty corridors where there is no one else around. Infact I’m not sure I saw anyone else on the same floor. The lack of conversation from the physio only added to the uncomfortable and somewhat unsettling atmosphere. It is not somewhere I would let my daughter go on her own. Second visit I got the time wrong. Thinking i’d arrived early (when in fact I was late) I sat outside for 25 minutes. Had the physio bothered to ring to see if I was coming I could have gone in and had at least half the session. Instead I turned up at the time I thought my appointment was to find a smirking physio telling me I’d got the appointment time wrong. I own that but the manner in which he handled it only reinforced my understanding of why I had found the last session so uncomfortable. I have a third session but will not be going back.
Empire Physiotherapy
I am very pleased with the level of care & treatment I received from Haris. My appointments were always on time . I would definitely recommend Haris if you need physio.
I was seeing Barhar for problems with my legs and feet.
I was seeing Barhar for problems with my legs and feet and found her incredibly knowledgeable and friendly. Also extremely helpful with regards to things I might want to get to help with the pain I was in ,would definitely recommend seeing her should you have any problems regarding any pain or discomfort.
First class Physiotherapy service
First class Physiotherapy service. Haris, my assigned physiotherapist listened carefully to me with good questioning to ensure an accurate diagnosis. My treatment over five sessions was very effective, supported by a carefully planned programme of exercises. The Administration team were also very supportive.
Very pleasant session
Very pleasant session
Professional and effective
Very Pleased
First, the treatment was successful - a great relief for me.
Second, the therapist, Haris, was most personable and professional.
Whip lash pain recovery
After my recent car accident I was in a log of pain which is still ongoing. However after 5 weeks of long waiting I was finally given a physio plan with session and was booked in with Ridhi. She was amazing. I felt so comfortable after our initial consultation where are assessed where I was in pain. She tread carefully and looked after me well. She was courteous and friendly making the whole experience so easy for me as I had never been in this position before. I do not think I would have continued if I was with a male member of staff. Her attitude knowledge and experience was phenomenal. Highly recommend being treated by Ridhi.
Empire physio
Really friendly, helped ease the pain I was in and very knowledgeable.
Thank you Haris
Everything was just so professionally…
Everything was just so professionally dealt with, definitely will recommend anyone needing Physiotherapy to you. Thanks for your wonderful service
Excellent Care by Sara Shaikh
Reviewed by Sara Shaikh. Absolutely brilliant Physiotherapist - knowledgeable and thorough. Really took her time out to listen and understand concerns, made a therapy plan accordingly and therefore, great progress was noted!
Amazing service
Amazing service, would highly recommend! Sara Shaikh was my physio and she was absolutely brilliant, very friendly and helpful. She talked me through everything she was doing and made sure I understood what was actually going with my pain. She taught me how to do the exercises.
Harris Mangalasseri/Empire Physiotherapy Ltd
Harris Mangalasseri, the physio, is very professional, competent and personable.
The treatment I have received from him, through Empire, has been magnificent.
I would highly recommend him and this company.
Thanks Blesson
I recommend Empire Physiotherapy.
I had 3 sessions with Blesson,he is one of the best physiotherapist I have met.
Best Physio Ever!
My Therapist Ridhi was amazing, she knew exactly the issue and did great work to help ease my tense muscles. She gave great advice and I am sad that our sessions have come to an end. Will definitely consider returning as a private client!
Return to Fitness Masterclass
Haris was a great help in my recovery from a L5 discectomy. He was very patient and flexible with the treatment and scheduling to fit my needs.
The change from barely being able to stand to driving to and from appointments with ease after is remarkable.
Would highly recommend this service to anyone.
What an understanding and knowledgeable…
What an understanding and knowledgeable therapist. Careful explanation which made sense.
Staff very knowledgeable and friendly
Staff very knowledgeable and friendly. Lovely environment to be treated in. Condition was resolved very quickly and professionally. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








